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    Drain Pro

    1.9 (14 reviews)
    Open Open 24 hours

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    Jaeson N.

    Thank you for the review. We appreciate your feedback

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    4 years ago

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    6 years ago

    Very rude staff. Wouldn't answer basic question and took a take it or leave approach on scheduling and services. Terrible customer service.

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    6 years ago

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    8 years ago

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    You might also consider

    Impact Plumbing & Heating

    Impact Plumbing & Heating

    (3 reviews)

    Mike & Max from Impact Plumbing responded promptly to a request for service due to a leak in my…read morelaundry room. They were kind, professional and efficient with diagnosing and repairing the plumbing issue. I felt confident in the service I received, happy with the information that was conveyed to me and also felt safe as a single female being alone in my home while the work was being performed. Very grateful and happy with the outcome and I will definitely recommend them to family, friends and co-workers!

    DISAPPOINTED BY THE LACK OF ACCOUNTABILITY AND CUSTOMER CARE!…read more I hired Impact Plumbing & Heating Ltd. to install a new hot water tank. During the initial assessment, Mike spent a good amount of time discussing options with us, and their pricing seemed fair and good value for the service. While the installation appeared to meet code requirements, immediately after the work completion we noticed that the "relief valve discharge pipe" was positioned directly above a drywall surface--creating an obvious risk should any discharge occur (picture attached). Despite my repeated and reasonable requests for clarification on liability and suggestions to reposition or extend the pipe to mitigate potential damage, I received dismissive replies. The company refused to adjust the work without charging additional fees. Even after I raised concerns about the risk of future property damage, they stated the matter was "closed" and asked me not to contact them again. I had hoped for a cooperative and safety-conscious resolution. Unfortunately, Impact Plumbing did not take ownership of the concern or prioritize customer satisfaction. I would caution other clients to be very clear up front and not assume post-installation support will be available. Image caption- RELIEF TUBE TERMINATES ABOVE THE DRYWALL: Impact plumbing refused to reposition or extend the pipe to prevent damage to the drywall

    Drain Pro - plumbing - Updated May 2026

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