Now don't get me wrong, I love me some Bed Bath & Beyond, but this store is one of my least…read morefavorite locations I have visited. The nice thing about this store is that it is conveniently located near the Holyoke Mall. We stopped in here after shopping in the area and when we walked in we were surprised at how packed the store was but also quickly realize that it is worn down and to be honest the bathrooms were dirty. On top of that we couldn't find a single employee to ask a question and when we finally checked out the cashier made a snide comment about us using an online 20% off coupon that wasn't an "original." She ended up swiping it was little conflict but the added commentary was a bit annoying. In the future we wouldn't count this store out if we needed something last minute, but our preference would probably be to go to the Hadley store.

My fiancé and I spent a few hours here yesterday working on our registry, and it was fantastic…read more Olivia was incredibly helpful, coming to find us every half-hour or so to make sure everything was going smoothly. It was very easy to find the items we had in mind- the store was clean, well-organized, and other associates we spoke with were very friendly and quick to answer our questions. I'd recommend BB&B to any couple!

I'm not sure what's going on at Eco Bargains, but the store I started visiting 3 years ago has…read morereally changed and not for the better. It used to be when you came in they would display cool vintage appliances, stoves and even refrigerators sometimes. None of that today, just some new fiberglass tubs. I came here to find an old three-panel door. I was told by the greeter to go to the very back of the store. I walked past several full kitchen cabinet sets to enter what appeared to be a large unmarked extension of the store, albeit messier. There, I found four doors that were exactly what I was looking for. A less-than-polite young man approached me saying I couldn't be back here. They didn't mark the backroom entrance! Ok, put a sign out there buddy. I was later told the floor sign they displayed showing "Employees only" was removed so they could move some things around. Still that's no reason to be rude to customers! I proceeded to the door section. After looking for a while, I couldn't find what I needed. An older woman dressed in black volunteered to help. So I asked her specifically, did she have anymore of these 3-panel doors in the back room. To which, she said "If it's not out here we don't have it. We don't keep things in the back room." What a load, feigning helpfulness with the hopes I would take some of their old and beaten inventory off their hands. In the end, I couldn't justify purchasing anything off the floor. The stock was old, variety of stuff was way down, and helpfulness was nil. If you're looking for something special, go to your local ReStore. They'll be more polite, helpful, and they won't lie to your face and move you on like a piece of cattle. You might actually find what you're looking for.

NOT NICE! We drove about 40 miles to get to Eco Building…read moreBargains as this web site states that TODAY Saturday 3/27 the business is OPEN but upon arriving we found that the place is NOT open today.

Great customer service and prices at their location on Boston Road Springfield, MA. They held our…read morepurchase onsite until we could come back with a larger vehicle and answered all of our sizing questions.

Went to look for kitchen cabinets...Jon was awesome! Walked us through the options and we walked…read moreaway completely satisfied with our selections. He couldn't have been more helpful! 5 stars!

We did a renovation of our master bath and were assisted throughout by Victoria S. She was…read moreknowledgeable, helpful without being over-bearing, a clear and timely communicator, and went above and beyond to help us make our selections wisely and easily. We are very happy with the products we purchased (including shower walls, vanity and faucet/fixtures, but most of all we can't say enough about what a pleasure it was to work with Victoria.

Clean and high quality showroom. if you're looking for kitchen and bath fixtures and faucets visit…read moreSink & Spout