Every visit here turns out to be at least 1 hr. Todays visit to pick up a faucet ......3 people…read moreworking but only one talking to customers. Finally one of the other two came over and explained they are short staffed except she looked at me when I walked in. Been there more then once for a shower replacement. The wait to talk to someone is crazy.

Torrco East Windsor. Guy working at the contractors desk was a total a-hole. First, I walked in,…read moreand he just starred at me until I greeted him first. Ok, whatever...then, not knowing what the technical name for the part I was looking for, tried to explain to him what I needed. He condescendingly smirked at another customer and said to me, " I have no idea what you're talking about, guy". He couldn't care less to help figure out what i was asking for. Went straight to plimpton and hills and found exactly what i needed, with very friendly service

Prices high - service low. Like some sort of movie, how rude…read morethey are. Oh, and "This is a Republican store". Clear-thinkers need not apply.

I have been going here for many years and usually find what i am looking for.The people there are…read morevery helpful ,accomodating,and often amusing and funny to talk with.

Being from Windsor it is great to have the ace hardware in town and I hope they never leave. I…read morehave to say all the workers are great and always are ready to help especially this young man Aiden, every time he is there he makes every effort to help me and always takes care of me he is such a nice young man. The only negative thing I have to say is I wish they would invest some money in this store and make it a little more appealing and fix the horrible flooring etc. but like I said love having this place in town!

My husband shops there all the time. Enjoys their courtesy, help and service. He has been shopping…read morethere for years!

A good selection despite their size, and very helpful staff. The prices are generally pretty good,…read moreand you can usually find what you need.

They have everything and know everything! I could stop there. So helpful, and easy to get help…read moreunlike the big box stores (especially Lowe's- HD slightly better). Quick in and out and I'm NEVER disappointed when I shop here. I get better service and a better experience PLUS I am supporting a local business. Love Petersen's and have been loyal for years, just late with this review . I'd give 6 Stars if I could!!!!

Part lawnmower repair store, part old time hardware store, part antique store and flea market, it…read morereally feels like you are stepping back into time when you walk in. There are dozens of lawnmowers awaiting repairs on the sidewalk in front of the store. Actually, the store has 2 doors demarcating the hardware store proper on the right, and the flea market kind of place on the left. If you need an odd sized bolt or washer or screw, there must be hundreds of them here. I stopped in today looking to sell an old mirror. The proprietor wasn't interested in buying it, but was agreeable to offering it for a consignment sale. The proprietor is a friendly guy, and the store is a trip and a half to browse around in. And if you ever need a lawnmower fixed, here is your place.

I've never had a bad experience with Sudden Service in SWindsor. Always friendly and helpful.read more

Went to the shop to buy my first snow blower. Knew pretty much nothing and they explained the…read moreoptions. Purchased an Ariens and they delivered it to my home. Upon delivery they showed me how to start it, and what things to avoid to spare my shear pins. Also gave tips for maintenance and oil changes. Fantastic experience all around. I'm now able to use my snowblower to help all my neighbors.

Amazing selection. Great value and knowledgeable staff. They had just what I was looking for.read more

We placed a large order wholesale in order to have a fall plant sale. The delivery did not arrive,…read moreand when we called to inquire, the owner was extremely rude and talked in circles. He would say that he had never heard of us, but then say that he had our order in the truck, but was going to be late. How did he know what our order was and where he was driving if he never heard of us? We ended up canceling as the flower arrival was going to be after the scheduled time of the sale. Mistakes and miscommunication happen but the way you handle them is what makes the difference. We do not recommend.