Quick, courteous and excellent service. My go to auto service destination at a fair price.read more

Fast in and out for my yearly inspections. Friendly employees and great customer service.read more

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

A friend referred us to Sean, and now I'll be referring him to everyone I know! When we called him…read moreup, we swore the transmission was out in our truck, but after he diagnosed it, it was just the fuel pump! Yall, he could have gone along with it and made us pay thousands, but instead, he was the most honest mechanic I've ever met! Trust me when I say that we will be using Sean for literally every repair on any vehicle we own, now and in the future! Thank you for getting us back on the road and for making sure our truck still has life left in her!!!!!​

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They did a good job replacing my front suspension. My only issue was they had to send the truck to…read moreanother shop to get the front end aligned.

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10…read moremins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.

They charge a bunch to replace the battery and the technician broke the plastic floor board and…read moredoor liners. The tech didn't know what he was doing. There were dents we noticed also.

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

DON'T GO TO AUTOBODY OF WILSON!…read more I got an interior door handle and needed them to install it. They would not talk to me unless I scheduled an appointment for an estimate, which was not the same day. I went back and got an estimate, which took at least 15 minutes. Then they told me that to install it, I'd have to come back A WEEK LATER! The truth is that the simply didn't want my business. It took longer to write up the estimate than to install the door handle. They literally told me that they would not have anyone available FOR 10 MINUTES until Tuesday of next week. I went yo White's and they installed it in less than 5 minutes! Hell will freeze over before I go back to Autobody of Wilson. No, the job I had was not worth thousands but one day I may have a bigger job and my business will go somewhere else.

extremely unprofessional store manager . Charged the crap out of my insurance . The final cost was…read more7k more than than the initial estimate. took 3 weeks . totally drained my battery and didn't care . hours of lost work because of having to change the battery. Do Not go here ..

This is an old school automotive garage. They do top quality work for a reasonable price. Don't let…read morethe location and the building / surroundings fool you. I have been doing busy with Glenn's for over 10 years and I have never been disappointed or unhappy. It is one of the few places in town that I feel like I can always trust what they say. There are numerous other garages I will not do business with any longer because they lost my trust. I highly recommend Glenn's.

I took my hummer H3 into Glenn's Service Center After…read morecalling and asking if they could do a diagnostic and repair my vehicle. I was having trouble with it not starting sometimes. The girl told me she would charge $120 for a diagnostic and if I had them repair it, they would reduce the cost of the diagnostic from the cost of the repair. So I had it towed into them which cost me $100 to have it towed. Because it would not start. she said I should have it back within a day or two. If I left it to be repaired, which I did. I was greeted by a man named Jerry who handled talking to me after I gave the girl my work order and in my work order, I told her to fix the EVAP problem and to put a new spark plug in one of the cylinders that showed it was misfiring and she said OK and papers from a diagnostic scan that I had brought to them showing that I had problems with the EVAP system and the fuel pump sensor from a previous scan I had done and gave it to her and told Jerry that I needed it fixed, which he said okay, no problem and they would fix it and have it done in a day or two! I took my vehicle in on Wednesday morning and Jerry told me he should have it back by Friday. I agreed for him to fix it and left it I did not hear from him so I called Friday around 12:15 after I woke up to see if my vehicle was repaired and realized that they had closed at 12 noon. On Fridays, which he did not tell me when I took it in. So I had to go all weekend without my vehicle. I called him first thing Monday morning after a long weekend and ask him was my vehicle ready He went on to say that the wires had to be traced under my gas tank and charged $600 labor and didn't fix the EVAP problem or anything else that I asked him to fix! He charged me $691 total told me that it was ready to pick up Monday afternoon. $600 was labor and $48 in parts. , I paid him cash $691 and he told me it had a two-year warranty ! According to his receipt. He did not fix the EVAP It said that he traced the wires under the gas tank, which had nothing to do with my work order. He also did not give me credit for the $120 that I paid for a diagnostic. When I question him about that, he said that they do not credit diagnostic when it has electrical problems. I didn't have electrical problems. I had fuel pump problems.!! Four days after I picked it up from him, I was at a place of business at 9 PM at night by myself as a female, and my car would not start just like it was before I took it to him. I called him and told him the next morning and he told me to bring it in and he would check it out and fix it. When I took it to him which the girl told me to bring it on a Wednesday at 3 PM and I did. Jerry took a scanner and went and told me it was misfiring. Then he looked at me and he said" I'm not fixing nothing you need to leave" I was in shock. I said what do you mean I just paid you $700 almost to fix my car and it broke down within four days of picking it up from you and he said if you don't leave, I'm calling the police. He ripped me off. He did not fix my car. I don't think he did anything to it to be honest. I never had any problems with the wiring and I gave him a work order to fix the EVAP and the fuel pump sensor. Which showed on the scan I brought him. He didn't replace the spark plug either where it was misfiring. He didn't do anything that I requested according to what was wrong with it and it's still not running right. I cannot drive it. I'm afraid of breaking down again and not starting and I feel like he should return my money and I ask him to refund my money if he was not going to repair my vehicle because I had given him $700 cash and he told me to leave or he would call the police. Do not go to Glenn's Service Center In Wilson They are the worst I've ever seen in the biggest Scam artist and they do not have certified mechanics there I recently found out also! I've tried to contact the owner, Glenn I asked Jerry before I left that day who was Glenn and he said Glenn is anybody that you want him to be. That was really a smart answer. I know Glenn owns it or did own it! His son Brandon works there someone told me but he didn't ever tell me he was Glenn's son! I don't know who Jerry is except he's running the place and he really ripped me off and did not fix my vehicle. I will be taking him to court. And reporting him to the Attorney General's office and everybody else with the state of North Carolina. That is no way to treat anyone. Took my money and gave me no service on my vehicle when he said I had a 2 year warranty and it wouldn't start just 4 days after I paid him almost $700 and it still is doing the same thing as before I took it to him to fix! Justice will prevail! I will not let him get away with ripping me off and taking my $700 and not fixing my vehicle! I wouldn't give him one star if I didn't have to! He's nothing but a liar and a thief!