When I moved across the country nine years ago, one of the first things I needed was a reliable,…read morehonest mechanic -- and thanks to a string of solid referrals, I found exactly that at Frantz Auto in Cary. Over the years, they've gotten to know my family and our vehicles well. They've always been clear about what needs fixing now versus what can wait -- something I really appreciate in a shop. No pressure, just honest advice. Most recently, I brought in our 2014 Mazda CX-5 for a North Carolina safety inspection so I could get it registered. While there, I mentioned a pretty annoying AC condensation issue that was flooding the passenger-side footwell. I'd already tracked down one clogged hose thanks to YouTube, but the other one was buried near the firewall and out of reach. They cleared both hoses quickly and affordably -- problem solved. A few months earlier, they also helped with my son's car, doing an inspection and tune-up following his motorcycle accident back in December. Their kindness and professionalism during that time meant a lot to our family. The Frantz family is truly amazing, and I recommend them to anyone looking for a trustworthy, no-nonsense auto shop in the area. Can't say enough good things.

I've been a customer of Franz automotive for a number of years...probably over 10, actually…read more They've worked on a wide variety of vehicles for me, including a 2006 Toyota 4Runner, a 2006 Mercedes SLK350, a 2020 RAM 1500, and a 1956 Chevrolet 210. Everything from oil changes to manifold/carburetor replacement to brake work to fuel-injection work. Always quality work, always reasonable prices, always nice people, and always done in a timely manner. I don't have much good to say about a lot of service industries these days, but Frantz Automotive never disappoints. Don, Lisa, Darrell, and the rest of the staff are all top-notch, as is the shop's work.

David and his team are top notch. Always honest always fair. Wouldn't dream of going to anyone…read moreelse, and all the recommended shops they've given me for jobs out of their scope I've had nothing but the same experience.

David is hands down the best mechanic!!! He is very reasonable in cost and he will help in any way…read morepossible, even if you are stranded with a broken car! Thank you, David!!

We bring both our cars here and have had great experiences every time. What stands out most is…read moretheir honesty. I never feel like I'm being upsold or overcharged. In auto repair, trust is everything, and this shop has earned mine. Highly recommend, though selfishly, I hope they don't get too popular.

I was in a pinch due to a flat tire and they put a spare on at no cost. Much appreciated!!!read more

So I brought in my 2010 Jeep last year everything went well…read more Now I brought in my wife's Prius. Toyota wanted +$500 to fix the lights. I talked to Dylan here at Cary Car care. He seemed unfazed at the problem and on the spot helped me out. Said " I could probably fix this in about 10 minutes". Total cost ~$80. A big difference than all day at Toyota for hundreds of dollars more. Another reason to spend you money on small local businesses. Thanks guys!

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Absolutely the worst experience--avoid this shop at all costs!…read moreMy first visit years ago was awful, and while the owner did make things right, the shop manager was rude and unprofessional then--and nothing has changed. Recently, I had another terrible experience that confirmed I will never return. Three years ago, I paid Tao Auto to replace my timing belt and water pump for the first time. My truck had 322,000 miles at the time. Fast forward to NOW: my truck started making strange noises, so I took it to nearby mechanic. They told me the water pump was leaking and the timing belt needed replacing. So I had my truck towed to my regular mechanic, who said the same thing--and even noted the parts looked like original factory components. That's shocking because I paid Tao Auto for this exact job three years ago! My truck now has 356,000 miles, meaning only about 25,000 miles since the repair. Major repairs like this typically come with an 80,000-mile warranty, so I called Tao Auto. The manager was unbelievably rude and dismissive, repeating that the warranty was only 12 months and insisting they used "good parts." No accountability, no willingness to even inspect the vehicle, nothing. As a paying customer, this is unacceptable. It makes me question whether the work was ever done properly--or done at all. This shop clearly does not value honesty or customer service. The manager's attitude and honesty is the reason my first visit was horrible, and it's the reason I'll never go back. If you care about your vehicle and your money, stay far away from Tao Auto.

Tao Auto is the Best!!! They deliver Superior Value and…read moreCustomer Service Every Time. We recently had a safety concern with our Toyota. Even though they were booked solid, they worked in my daughter's car and took care of it so she could get back on the road safely and make her trip to Wilmington. They are the epitome of Customer Service and Value!

Awesome quick and fast service. Would def use services again. John was on time, efficient and knew…read moreeverything that needed to be done. Thanks!

John did my brakes in my driveway, so convenient. Needed pads and rotors and did it so much…read morecheaper than taking it to a dealer. Excellent job. A+​

We've used this place a couple of times and we've been really happy. They are honest, reliable,…read morefairly priced, and do a good job. Highly recommend them!

From the owner: JNM Auto is a full service auto repair & mechanic shop in the heart of Cary, NC. Our team of expert…read moremechanics have over 20 years of experience. We offer a wide variety of auto repair and body repair services to bring your vehicle back to peak condition. No job is too big or small for us. Come visit us or give us a call at (919) 377-2254 Our services include: General Auto Repair Engine Repair Transmission Repair Collision Repair Brake Service Oil Changes and much more...

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

I recently moved to the Chicago area and Renaissance Auto Care is honestly one of the things I'll…read moremiss about living in North Carolina. The guys are super honest, they explain what they need to do and why, their pricing is great, and they even offer a complimentary driver service to get you to and from the shop while they work on your car. Absolutely fantastic place to take your car.

The owner, Jay, is so thorough, knowledgeable and unbelievably honest. I've been going to this shop…read morefor several years and the level of service I've received from him and his team is superb! The prices are better than most...along with the service. I'm just sad thinking that at some point when I move away, I can't take Jay and his people with me. :'-( Finding a great mechanic is HARD! Its right up there with finding a good doctor or being close to a gas station that's consistently $.10/gallon lower than the others. LOL

A Jiffy Lube is a Jiffy Lube, right? Well not exactly. I stopped in this location one Saturday and…read morewas pleasantly surprised by the warm reception and good customer service. Everything went as it normally does. I pulled up, was asked about my service, escorted to the waiting room and waited. When it was time to pay, I attempted to use a coupon. I didn't realize the coupon wasn't valid for that location. However the person who was helping me offered to assist me in locating a coupon that was redeemable there. We found one and I was on my way. I really appreciate the extra touch!

I was informed that this Jiffy Lube location at 400 Weston Pkwy, Cary, NC no longer performs oil…read morechanges with conventional motor oil. I was, of course, informed of this after having already waited 30 minutes. Judging from the exceptionally poor reviews, I'm not sure if I was getting swindled or not. Regardless, I've never gotten out of this place in under an hour, and service has always been abysmal. NO CONVENTIONAL OIL CHANGES AT THIS JIFFY LUBE! LOOK ELSEWHERE!