Loretta the manager is the best. She will work with you to make sure all your needs are met. The…read moreprices are reasonable compared to other locations but the customer service is where its at.

I have been a long time customer with this company and have never had an issue with them. I am…read moresurprised by the bad reviews. This company has been ran under the same management for over 17 years. I love the low prices, the availability and the convenience of calling in my payment. If I call in a payment not during office hours, I leave a message and it gets taken care of the next business day. Never a hassle. I would and will continue to recommend this company to anyone in need of a storage unit.

If you buy online storage auctions ,this facility and the employees can NOT be trusted they will…read moreset up units to look good ,hiding furniture and appliances and putting trash in boxes . I bought a unit that had went to auction ,sold ,gone through and abandoned again the employees here cleaned it up put the trash back in the boxes, and resold the unit as a "manager special" the previous buyer left a cleaning deposit which should have been used to haul off the garbage left behind instead the unit was manipulated to look better than it was .all together this cost me around 400$ ,again buyers beware

Best storage ever... Easy, fast and friendly service ,came in and got out in a blink of an eye.read more

Damian was very friendly and approachable when we had visit the site. He honored the cost of the…read moreunit per online. The unit was clean.

I had a few storages here in Los banos and I would recommend this one out of them all.Not only good…read moreprices but even better customer service.Id like to thank Damian for always being very helpful when needed. Very professional and just all around good vibes lol. Place is always clean as well.

Great storage facility! Clean, great rates and secure. I'm glad I picked this location.read more

Casey Moving is an excellent family company with great rates, prompt service and clean facilities…read more The owner called me to discuss my storage needs and made me comfortable leaving my belongings with them.

When I reserved the unit, I asked if the price would be the same. They said yes, no worries …read more They nearly doubled the rent after 4 months... claiming it was a promotional rate. I had asked specifically. They created a nightmare and I definitely do not recommend them. Our word is our bond. Never trust a company that isn't good on their word.

Just came from Hobby Lobby @ 6pm 10 May 2025 and the gate is wide open. What is going on? Over 300…read moredollars for what? Awful. Can't wait to get out of this facility.

I have being with stormax for 20 years, and they are amazing !! Peggy & Terri are just beautiful…read morepeople, and very professional !! Thank you to both of you!!

OK I see all of the reviews are supposed to be great that's why I've been calling to try and figure…read moreout if there is a unit available. I have called many times to request a unit or just see when one would be available and no response! That's not great customer service in my books. Weather if there's units available or not they should be calling the customers back!

Price. The price is affordable cf the self-storage prices in San Jose…read more Location. Although the drive from San Jose to Los Banos is long, the price of goods (e.g., fruit, food, gas, self-storage units) is lower in Los Banos, than San Jose). In my opinion, the money saved on these goods offsets the time and money spent traveling to LB. Payment methods. I have paid with both cash and credit card. An after-hours drop box exists for cash payment. Access. The storage unit is closed between 20:30-06:00. Unfortunately, the gate fails sometimes during normal operating hours. Today for instance, I arrived at 07:00 and typed my code without success. I pulled away from the gate, and another patron tried the gate. He drove away without entering. Phone Support. This business is a 9-5 business. Although a cell phone is given for after-hours access, the boss seldom answers her cell phone after hours; in my experience the bosses seldom answer an after-hours phone call, so the behavior of the Pacheco Mini Storage Boss is typical. The hired staff mostly answer the office phone during 9-5 hours. Forgiveness. I am forgetful, so I late with my payment often. Pacheco Mini Storage allows payment until the 10th of the month before a 10$ late penalty is assessed. In my opinion, this perk makes up for the other quarks at this business.

From the owner: Self storage services.read more

This place is the best! The 2 managers husband and wife are so pleasant to work with and I feel so…read moresafe storing my items under their care. I couldn't place my order online with the deal I wanted for some reason and I went in and they gave me the online deal in store all while on the phone handling other tasks & tag teaming it like bosses! Thanks again

always helpful! affordable and the units are so clean and well maintained. I never worries about…read morerodents and if there were any bugs I saw, they were dead. I would highly recommend and use them again if I needed a unit.

Great service with a quick and easy account setup. Pricing found to be competitive! Recommend.read more

Customer Service needs improvement as well as professionalism…read more The rental fees are outrageous and there are increases every 6 months. Specifically was told by the current manager that everywhere will increase their rates every 6 months but MANY local locations within the same city limits lock you in for a year. Luckily I was able to get MORE space to store my things at half the price than I was paying at MVMS. When I called and spoke to the manager about this increase in the beginning of May, she was very snarky with me and said, "well they will get you in at a good rate and maybe you get locked in for a year, but what happens after the year?" I can see where she would think this because that is how the new "company policy" works at Storage Pro. However, this is not common practice jut because Storage Pro chooses to do business this way. This also wasn't how the location was run before Storage Pro took over. I am POSITIVE that this is why so many units are empty. I have gone every weekend and some days during the week to work on moving out of my units and every time I am there, there's another customer with a uhaul emptying out their unit. I have had the opportunity to speak to a few of them and each person said they were getting out and moving to a new facility due to the increases. In addition to other customers, I had to rent Uhauls from 2 different locations in Turlock. BOTH locations told me when I picked up the trucks that I was NoT the first person to tell them they had to move locations due to the increases in rent at their current location. The management, nor office staff treat their customers the same way as we were treated from the previous management before "Big Business" took it over. I understand that changes will occur and that's expected, but these changes were so over the top. I am happy that I was able to secure spots in a much more friendly and workable environment from 2 different locations in Turlock and will no longer need to rent at Monta Vista Mini Storage. Unfortunately, these were not our only issues with this location. The District Manager also does not return phone calls. I had one message to them through the call center 4 weeks ago when the new issues began. I was told that they would return my call within 48 hours and they did not. 2 days later I had to go into the office to resolve an issue resulting from a mistake the manager made, and asked the manager to please send a message for the DM to call me and he did not again within 48 hours. I again mentioned it to the manager 3 days ago and still have not gotten a call from him. Today I called and was assured that he would call me within ONE HOUR and he has not returned my call. It is very apparent that no one in the management team cares about resolving my concerns. I guess it's time for me to go above the DM, or maybe the BBB? Do better Monta Vista. Your future customers are deserving, just as much as those of us who left. If I could give this review ZERO stars I would.