Loretta the manager is the best. She will work with you to make sure all your needs are met. The…read moreprices are reasonable compared to other locations but the customer service is where its at.

I have been a long time customer with this company and have never had an issue with them. I am…read moresurprised by the bad reviews. This company has been ran under the same management for over 17 years. I love the low prices, the availability and the convenience of calling in my payment. If I call in a payment not during office hours, I leave a message and it gets taken care of the next business day. Never a hassle. I would and will continue to recommend this company to anyone in need of a storage unit.

I have being with stormax for 20 years, and they are amazing !! Peggy & Terri are just beautiful…read morepeople, and very professional !! Thank you to both of you!!

OK I see all of the reviews are supposed to be great that's why I've been calling to try and figure…read moreout if there is a unit available. I have called many times to request a unit or just see when one would be available and no response! That's not great customer service in my books. Weather if there's units available or not they should be calling the customers back!

Our family has been doing business with them a long time. Clean location! Last review says mice?…read moreCrazy. As for the staff, the gals in the office have been nothing but nice & respectful to myself and my family especially during an after hours emergency situations! I definitely always feel welcomed when I come in with a question or paying a bill. Super easy location right off the freeway! Digital keypad entryway. Security cams everywhere. newer location too. I believe this family owned and operated so I love the idea of buying local. Overall I absolutely recommend this Storage Facility!

If I could give zero stars I would. This place is FULL of mice. There is a lady that works there…read moreand has nothing better to do then drive around blocking exits and yelling at people for parking in front of other storage units. I'm not sure where they expect you to park to load and unload your storage but it can't be near any other units. She was extremely rude to us and I also witnessed her be extremely rude to another really sweet older couple that was there. You are much better off going to another storage in town. It's not worth dealing with. Trust me you want to stay far away from this place. We will be closing out our unit with them ASAP.

They do very good job at my house. Really professional from booking to service…read more On time, cleanness and patience.

Didn't show for appointment made 2 weeks ahead Called them…read moremultiple times, never returned my calls Wii not be using their service

I give this place a four-star because they're not open every day as it said. I had gone twice on…read moredifferent days and they weren't open. They are well organized, clean and fast.

They say they are open at 8 am but I'm still waiting with a whole lot of people and it's 9:30am…read more Not very the way a business should be run. Idk

First off, the owner needs to not be so cheap and turn on some air circulation. Way way way too hot…read moreinside there, with all the dryers running on a hot summer day, especially when the exterior temperature is 79°. I usually visit the one near the old Save Mart, but it was too busy today, so I tried this one. This one took a whole lot more quarters to dry my clothes than one over by the old Save Mart. There was only approximately three rolling baskets, and other patrons were hanging onto them like it was their last meal, so I had to hand carry everything from the washer to the dryers, from the dryers to the folding tables. This place needs some major improvements.

Clean. Good size. Prices are good. The air conditioning is great o. Hot days. Theres a tv. Never…read morehad a problem with machines. Come during odd hrs like mornings after lunch or before 3 and its practically empty. Safe neighborhood. Plenty of chairs to sit.

Price. The price is affordable cf the self-storage prices in San Jose…read more Location. Although the drive from San Jose to Los Banos is long, the price of goods (e.g., fruit, food, gas, self-storage units) is lower in Los Banos, than San Jose). In my opinion, the money saved on these goods offsets the time and money spent traveling to LB. Payment methods. I have paid with both cash and credit card. An after-hours drop box exists for cash payment. Access. The storage unit is closed between 20:30-06:00. Unfortunately, the gate fails sometimes during normal operating hours. Today for instance, I arrived at 07:00 and typed my code without success. I pulled away from the gate, and another patron tried the gate. He drove away without entering. Phone Support. This business is a 9-5 business. Although a cell phone is given for after-hours access, the boss seldom answers her cell phone after hours; in my experience the bosses seldom answer an after-hours phone call, so the behavior of the Pacheco Mini Storage Boss is typical. The hired staff mostly answer the office phone during 9-5 hours. Forgiveness. I am forgetful, so I late with my payment often. Pacheco Mini Storage allows payment until the 10th of the month before a 10$ late penalty is assessed. In my opinion, this perk makes up for the other quarks at this business.

Customer service at this store is always top notch! I've used them multiple times for printing…read moremany different types of items. The staff is very knowledgeable and helpful!

One of the worst experiences I've received at a UPS store I went to another UPS store in a…read moredifferent town nearby I need to get fingerprinting done had an appointment for got one of my ids and was told I can get it without an appointment at another store this place told me I needed an appointment and that they're independently owned and so they have different procedures. I just want to say don't go here don't support this business