Unfortunately, my experience at Willow Grove Beverage was less than satisfactory, primarily due to…read morethe poor attitude of the counter person. From the moment I approached the counter, it was clear they were not in a good mood. There was no greeting, no smile, and absolutely no attempt at basic customer service. Instead, I was met with an unfriendly demeanor and a tone that made it seem like I was inconveniencing them by being there. I understand that everyone has bad days, but as the face of the business, it's important to at least make an effort to treat customers respectfully. This kind of negativity makes for a very unpleasant experience, and honestly, it made me want to take my business elsewhere. Aside from that, the store itself is okay in terms of selection and cleanliness, but the atmosphere is completely ruined by the lack of warmth and professionalism from the staff. It's a shame because this could be a decent spot if the customer service improved. I hope the management takes notice and works to address this issue because first impressions matter, and this one was far from good.

I am not from this area but have gone here a couple of times and the employees are always so nice…read moreand helpful. I just read that other review and all I can say is I've had nothing but really great service from here. Most places RUSH you out of the store 15 mins before closing time, like the store right next to me, but at WGB the guys are willing to help you even if it's time to close. The only bad thing I would say is that their prices are higher than most and a small bottle of wine might run you 2x as much. But you take that into account for other things like them being open until 11:00 pm.

You need to train your cashiers about rounding pennies. I shop here all the time, and the bill…read morecomes to $3.27. Since they stopped accepting pennies, they always round down to $3.25. But today, the young man cashier insisted I owe him the $ .02. I told him, "No, you don't accept pennies." He took my items and said I can't have them then. So I put a $5 on the counter and demanded to see the manager. The cashier said to me, " I don't wanna hear another f**king thing out of you!"As he walked to the back to get the manager. When the manager came up, he charged me the $3.25 and apologized, but he dismissed the employees behavior, saying that he was 'having a bad day'. REALLY!?!? I work in customer service, and at NO TIME, is it appropriate for an employee to talk to a customer like that. I will be filing a formal complaint.

I love going to this establishment. Very clean. If I need assistance, they are ready to help. I…read morelike how everything is labeled. If not on the shelf, it states where it might be. New items are displayed in the front. I love how they have mini sized bottles of alcohol. They are so cute. I highly recommend this establishment.

Been going here for years. Great selection of drinks. Customer service is top notch. The staff…read morehas helped me with recommendations

I've been going here for years. They always are well stocked with a huge variety of beers.read more

Hands down the best beer distributor I've ever visited. The staff are amazing kind considerate and…read moresuper helpful. The prices might be a little high for some things but the employees and there customer service make it absolutely worth it everytime Im in need of anything and they have everything.

I have been coming here a long time, and have bought probably a truckload of beer. Its time to…read morefinally write a review. Fairway is a great small business with some of the friendliest owners you will ever meet. I think I told them my name once a long time ago, and they address me by it every time I come in. They are also very knowledgeable about beer. They will give you recommendations, release dates, etc. They will even offer to text or call you when a particular beer you are looking for arrives. The store is a small space, but they make the most out of it. They always have a wide variety of craft beers both local and from afar. If they don't have what you want, they will make an effort to get it for you, or help you find it some where. It might seem like you're walking through stacks of randomly placed beers, but after a couple visits you get a good feel for what types of beer are at what locations in the store. They also sell lottery tickets, which seems to pretty popular among the other patrons I see. Overall, Fairway is a great place for beer drinkers who you will feel good about giving patronage too.

I've been coming here for quite some time and everyone here is very nice engaging and helpful…read more Parking is always easy Service: today I was helped by Emma. She was so sweet engaging and nice. Their prices aren't too bad compared to other distributors in the area. From time to time they'll have little specials, for example today they had as they called Stella.... It's a beer I guess and if you purchased a case, you could get a glass. they used to sell slushy drinks that you could purchase, but I don't think I saw it when I went in today I need to inquire about it the next time I go. Overall I like coming here. It's always a short line. They have so many different kinds of beer!!!

This is the distributor my boyfriend goes to regularly as it's close to where he lives. I was…read morenever inside before today. It's nice, clean and very well organized. I easily found the beer I wanted in the refrigerated section. I will definitely stop in again!

This store is massive. When you want to try a new import six pack that you have not tried before I…read morewould say Hatboro Beverages is a good place to find it. Prices aren't cheap but in line with other beer distributors. They also give you the occasional free beer cozy with your beverage purchase. Recommend you stop in if you have not been to this one and live in the area. As always people SYOY!!!

The manager of this store, who acts like the owner, gives my wife the creeps. My wife will no…read morelonger go into the store with me if we don't have time to go anywhere else. I had nicely told the older gentleman who acts like the owner that he was being inappropriate around my wife, which he didn't seem too happy about. Still, I won't stand for someone touching my wife inappropriately. This guys creepy.... The owner on the other hand has always been very polite to us, she seems very nice.

Came for the beer, got a surprise So boom we've been on the…read morehunt for the seasonal Busch Light Apple (because once it's gone, it's GONE). Called ahead and they told us it would be in the next morning. I'm thinking... okay, we'll see. Pulled up at 9 AM and they actually had it. They didn't get much in like the person stated. Snagged a 30 pack for $29.99, which was a win. Now here's the part I was NOT prepared for!! As soon as we walked in, a very large cat came strolling from the back like it owned the place I'm terrified of cats AND allergic, so I immediately turned right back around. Had a whole moment at the door trying to gather myself lol. The cat was definitely friendly... but yeah, that threw me all the way off. Eventually I made my way in, got it together, and completed my purchase. Outside of my unexpected cat encounter, the store itself is solid good size, nice beer selection, snacks, lottery, ATM, all that. The guy at the counter was super friendly and engaging too. Overall: They had exactly what they said they would, which I appreciate. Just... maybe be ready to meet the unofficial store mascot when you walk in Would still come back (just mentally prepared next time).

Good selection of international and microbrewery beers. Check out the back room for German,…read moreBelgian, and Japanese beers

Parking lot Service…read moreis always good. The cashiers are helpful and knowledgeable. The selections are good. I wish they had some of the items that the new jersey stores carry. They would be great!

From the owner: As one of the largest purchasers of wine and spirits in the world, Fine Wine & Good Spirits is able…read moreto provide Pennsylvania consumers with a wide selection of products at more than 600 Fine Wine & Good Spirits stores located throughout the commonwealth. If you want to shop from home, go to FineWineAndGoodSpirits.com which offers product information, exclusive products available for purchase, tempting food pairing ideas and helpful entertaining tips. Browse the unique selection of wine and spirits from around the globe, place an order and get it shipped to your home or business. Our goal is to provide consumers with a world-class shopping experience that is both educational and convenient.