This place is my go-to!!! Lisa is kind and incredibly knowledgeable--she really cares about her…read morepatients as a whole, not just their skin. Her staff is always welcoming and kind, too. And a complimentary sparkly water always makes the treatment better! Lisa and her staff do it all. I've had so many wonderful facials here!! Arbora is woman-owned, POC-owned, and veteran-owned. It's a welcoming place that allows staff to grow and learn new skills. And it gives back to the community!

I have since discovered that I paid almost TWICE as much for service here than anywhere else,…read moreincluding my California doctor. I was left very bruised but I never got a tiny follow up......nothing. $10,000 and not a phone call. I will be requesting a partial refund soon

Wonderful place for some take care of me time. It's like you're a step above your regular senses…read moretaking in the calming atmosphere and smells . So pleasant. Shoutout to Macy . It was a great facial massage.

GPT chat did not disappoint! New to the area and " my lawyer" recommended them! (Inside joke) I do…read morehave a gal in Fresno , however GPT led me to Nicole .. I'm sooo happy that my lawyer didn't let me down!! Nicole she knows what she's doing ! Sooo kind, professional .. you can trust her she is my new Oregon contact

I am new to the area and booked what I believed was a neck microneedling service after seeing it…read morelisted on the salon's website as "Neck Microneedling - Add On" for $150. As a new client, this appeared to mean I could book this service individually. When I arrived, I was told the neck service is not offered on its own and is only available with a full face microneedling treatment. I calmly explained that the wording was confusing and that I only wanted my neck treated. Instead of offering options, the owner said they "have to open a bottle" for the neck treatment and that it is "too expensive" to only treat the neck, making it clear the issue was financial rather than a simple misunderstanding. When I asked what my options were, she responded that "it's not confusing, it's listed on our website," and then stopped engaging with me. When I said I didn't understand, she said she "would not be interrogated anymore." and "leave or I am going to call someone." This situation could have been resolved with a calm explanation and alternative suggestions. For context, I am a long-time local business owner who values professionalism and respectful service and have never experienced treatment like this. I typically encourage people to address concerns directly with business owners and work toward resolution. In this case, however, what mattered most to me was how quickly this owner escalated a simple misunderstanding rather than choosing patience and communication, especially in a world that needs more peace and understanding. As someone who has owned and operated local businesses for many years, I understand misunderstandings happen, but how the owner escaled this situation needs to be adressed publicly.

I go to Michelle for facials and product! She's the best, so knowledgeable, friendly and takes…read moregreat pride in her work!

I had such a great experience. Loved the atmosphere and loved my wedding nails. Wish I lived…read morecloser to go more regularly.

I've been seeing Cynthia regularly since September 2025 for facials. She is absolutely amazing. I…read moredrive 3 hours round trip to see her after going to her for a random girls trip appointment -been hooked since and she never disappoints. Cynthia is always customizing my treatments to my what my skin needs and adding in extras!

10/10 Relatively new to the area, I'm *so* happy Freckles…read moreand Frizz Style Studio opened up here in Florence. When I came, the salon was super clear and full of light. Thank you x10000 Brit - I came to Brit with a kind of odd request for dying my hair and she absolutely nailed it! I loved that she looked at the inspiration pictures I sent ahead of time so when I arrived she was ready to go right away. Absolute 10/10 Thanks Brit! Tessa - What can I say, I'm on almost week 4 and my gels are absolutely perfect. I loved that I told Tessa what I was wearing to an event and she came up was an awesome design. She really is a nail *artist*, not a nail tech. Cynthia - Truly chef kiss level waxing wizard. Cyn was super fast but incredibly detailed which I really appreciate so, so much. Thank you! I can't wait to try other services F&F provides