I had a physical appointment on 9 Feb with Claire Hunt. She asked how I was doing and I told her I…read morehad a respiratory issue occurring BUT that is not why I am here. I am here for a physical. I was still charged a $35 copay and I stated they are wrong because I stated I was only there for a physical. After speaking with the office manager all she could say was that Claire Hunt had said she treated me for a respiratory issue. What a bunch of crap. This practice used to be good when Dr Joynes was still practicing. I will be switching to Riverside docs. What a fecal matter show Hampton Family Practice has become

I seen the same doctor from around 96/97 until this year .I liked him so much that I referred my…read morehusband( ex/ deceased) and I had him see my newborn son who saw him until his insurance changed around 14. Now with this new program, they're doing guess it's some VIP program which would cost me more money to see the same doctor really irritating me. I'm leaving the practice. I guess it just goes to show money means more than a patient! And what is the icing on the cake? I'm having trouble getting my records sent to my new doctor. I'm gonna have to go up there again and request them because I need to see a doctor.

Pam and Stacey are awesome they take very good care of me every visit and treat me as if I am…read morefamily. I have been going here since a little girl.

We had a great visit! I got sick while out of town for Busch Gardens. Unfortunately, this place was…read moreout of network with my insurance. Luckily, the price for out of network urgent care was the same as in network so I paid $5 for the visit through Bright Health. The wait for the doctor/nurse practitioner wasn't too bad. I probably waited 15-20 minutes in the waiting room. The staff was sweet to us. Once I got my vitals checked, doctor/nurse practitioner came in less than 5 minutes to discuss my issues. The doctor/nurse practitioner gave me immediate medication and even asked what form of medication I wanted before giving them to me. (Pills or a shot) I went with the pills since I'm not too fond of needles. They gave me time after the pills to make sure the medication worked and gave me a call the next day to check on how I was doing. I truly felt like they went above and beyond for me. I would recommend this urgent care.

Earlier in the month, I had my annual physical exam at OPFP. I've been a patient since 2021 and…read moreeach appointment has went off without any issues. Under Dr. Robeson's care, I've always been taken care of. Let's see how this visit turned out. I was able to check in 30 minutes early since I made to drive from Norfolk. Once I was called up, they were able to weight me in (lost 9 pounds since my last visit), give a urine sample (results were good) and have my blood pressure taken (lower than my last visit). Overall, the blood results were good. Dr. Robeson, my primary care, suggested for me to start taking Mounjaro which'll help with weight loss for diabetics (me included). Of course, I'll have to incorporate exercising and changes to eating meals since it'll make myself full fast with increasing doses. So I'll have to see how the process is going this coming November for an appointment. So far, I feel fine using the product. We shall see what happens going forward. Just like that, another great appointment here. They will continue to have me as a patient. Till next time :)

They have amazing care givers! Dr. Roberson is our primary care Doctor. He is absolutely…read morewonderful!! Their Doctors are wonderful! They deliver a high lever of expertise to my Wife and Me! Keep of the great care. We highly recommend Oyster Point Family Practice to everyone!!

Dr. Aljaafarehis an amazing doctor and he continues to provide me with wonderful medical care. He…read moreis always on time and extremely pleasant.

After calling the office for 3 days and not getting a return call My wife who has been a patient…read morethere for 5 or 6 years called again and stayed on the phone till somebody answered and she could talk to The person that answered the phone identified themselves to either be the office manager or the assistant office manager after a short explanation of her needs and asking for my wife's identification info, after a couple more questions I took the phone from my wife and asked the lady on the phone for the office manager at that time she was the office manager what did I need I said I have a problem she said I can help you with the problem and I told her that she was the problem I want to leave a message for the office manager to call me please well I don't understand she said I explained to her again that she was the problem she can't help me please have the office manager call me. Then she goes off into a rant about me being rude to her and hung up. This is the same person that lied about who she was, I found the real office manager. This is a only the beginning, stay tuned. I'm 70 years old if it's true you can say it Don't put up with this behavior from these people. She pulled this on my 72-year-old wife survived twice from lung cancer once from COVID almost died from covid now she's on oxygen because of COVID

Very professional staff supporting the best MD I ever knew. I have been with this Doctor since 2001…read moreand although I live on the other side of the tunnel now, I still make the trip over because the care I get there is amazing.

Very helpful and knowledgeable people there. Great team. Thank You. I am very glad to know they…read morenear me and always willingly to lend a compassionate hand.

Waited about an hour in the exam room. There were no other patients and I never saw a doctor. I…read moreended up leaving for Riverside Doctor's Hospital. Terrible service at First Med. They should rename it Worst Med. When I left the nurse was not surprised at all. Like she was used to seeing that from patients.

I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.