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    Services - Wilmer Lube

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.8(9 reviews)
    144.4 mi
    Available by appointment
    Certified professionals

    Got an alignment performed here and this is the second time with two different vehicles that the…read morealignment was not performed correctly. This time the tech left my upper control arm bolts loose and my front end started making a clunking noise and then I noticed my steering wheel was not straight anymore. That's when I got underneath and determined that the tech did not tighten my upper control arm bolts properly and now the truck is out of alignment again. Do not go here if you want an alignment done properly.

    I have been going to Firestone for my vehicle service needs since I was 16, and had the worst…read morecustomer service experience I've had in my life with Doug at the Huntsville location. I got a flat tire off the feeder and happened to make it to this location coming home from work. I left my car in the lot and left a ticket for service the next morning. When I arrived right after the store opened the next morning with my mother-in-law, we were not greeted for about 20 minutes as the only sales rep was assisting someone else- totally understandable. Additionally, no one in the store, employees and customers, were wearing masks or any other PPE. He then asks for my name and aggressively told me he couldn't get my car to start, as the battery in my fob had died. So I showed him how to use it, was able to turn the vehicle on, and get it in the garage. Meanwhile, I'm told to wait for assistance. Next thing I know they have my car up and are conducting an oil change without first communicating what services they are doing. I ask for assistance from another representative, who says I had requested an oil change. When I questioned the service, Doug returned, held the ticket inches from my face and shook it mockingly, and said "Does it look like you checked oil change to you? Don't call me a liar!" Now, for reference, it did appear I had checked oil change, as I completed the ticket after dark and oil change was directly above the flat tire box. I expressed no emotion regarding the oil change, just asked for further clarification on what services were being performed on my vehicle since I had received no prior communication to this point. Because of my mistake, I was happy to pay $25 for an oil change BUT his response was totally unwarranted and extremely disrespectful at 8 AM. The remainder of the staff watched his behavior, and the same previous employer came to assist us from that point forward, but no one apologized for his behavior or offered any resolve for the lack of communication or unwanted service. This entire issue could have been resolved had they just confirmed my ticket prior to beginning services, but Doug's behavior and the other employees lack of a reaction will make me avoid this location at all costs going forward.

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    Firestone Complete Auto Care
    Firestone Complete Auto Care
    Firestone Complete Auto Care

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    Kwik Kar

    Kwik Kar

    3.6(23 reviews)
    11.1 mi

    My friend had recommended this shop to me when I was having some minor car issues. I had a very…read morepositive experience with this location. I was experiencing an issue with my PCM cover and wasn't exactly sure what was wrong. They inspected my car for about an hour and eventually determined that I needed a new one. I have been scammed by mechanics before, so I was a little nervous. Max explained what the PCM did and what was going on with my car. He told me that I could look for a part online if I wanted to have my price a little lower. They picked up the part and were very communicative with me through the whole process. It was a very smooth and fast process. I appreciated that they did not try to get me to fix more things/buy more expensive parts, which most places would encourage! Max and his crew did a really great job!

    I recently visited Kwik Kar Lube & Tune for an oil change, and unfortunately, my experience was far…read morefrom satisfactory. After the service, I discovered that the OIL CAP had been LEFT OFF, which could have caused significant damage to my engine. This oversight is not only unacceptable but also a serious safety hazard. I expected a professional service, but this mistake shows a lack of attention to detail and professionalism. I hope they take this feedback seriously and as a reminder to PUT THE OIL CAPS BACK ON!

    Photos
    Kwik Kar - Interior of business.

    Interior of business.

    Kwik Kar - Cold water bottles and a nice TV while you wait. Not bad.

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    Cold water bottles and a nice TV while you wait. Not bad.

    Lancaster Tire & Auto Service - Newly painted shop.

    Lancaster Tire & Auto Service

    3.0(4 reviews)
    5.4 mi

    The worst absolute service in the DFW area!! was told by "Mike" the front desk clerk that after…read morespending 5k to replace my engine they would not give any refund but asked for me to take my car to the dealership for further diagnostic. Horrible customer care and shop ultimately needs to be shut down. They will be having a lawsuit coming!

    Ok so I go up to "Lancaster Tire " looking to get a engine flush and oil change that was…read morerecommended by "E" the so called manager of this establishment as he recommended this work be done a week prior as I was there getting a slow leak repaired on one of my tires. He told me to bring my own engine flush because they didn't sell the flush there. So I come in for my engine flus and oil change and I'm there just 15 min. before shop opened and there was "E" about to open the store..O he already has a attitude about working on Saturday. I say how are this morning good man..he replied I was ok till I seen you in that dam Caddilac...um like what did I do to deserve that bro. He then says I ain't even trying to be here for nobody today. So after waiting 15 more min for him to get his day started he pulls in my vehicle and starts the oil change as I told him before I would bring my own bottle of engine flush that I did leave on the drivers seat so that he wouldn't miss seeing it. I wait another 45 min as he and a few other workers clown around and drag their feet ..then finally I get my car pulled out of the garage and "E" tells me I'm all done..I say did you put the engine flush in the motor before changing the oil? He replies yes I did. So I pay for my service and paid extra for the flush..then when I get a mile down the road I noticed my engine light came on and I began to smell oil so I pulled over and lifted my hood only to find my oil cap on to of my radiator so I put the oil cap back on the valve cover where it belonged. When I get back in my vehicle I noticed the from under my seat slid the bottle of engine flush that I asked "E" to use during the required service I paid him for. Hmmm so I then check my oil and I pull my dip stick only to find out that my oil was dirty and was a quart lower than when I first pulled into the shop. I must say totally confused and furious to learn that not only did they change my oil nor flush the engine, But somewhere down the line I lost a whole quart of oil ! No I have been going to Lancaster tire and auto for no I have been going to Lancastor tire and oil for several years but at that point several years, But to have this happen who is truly all unacceptable..I then went down the street to Kwick Kar & Lube On Pleasant Run across fro Jack in the Box and have been going there every since.

    Photos
    Lancaster Tire & Auto Service - We feature a variety of oils to meet your car's needs!

    We feature a variety of oils to meet your car's needs!

    Lancaster Tire & Auto Service - We feature a variety of oils to meet your car's needs!

    We feature a variety of oils to meet your car's needs!

    Lancaster Tire & Auto Service - Business card

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    Business card

    Wilmer Lube - servicestations - Updated June 2026

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