I had to select one star, but if I had my choice I would give it negative stars. Bought three appliances from them, was promised they would work and be clean. When finally delivered (one day late and very late in that day), the dishwasher and stackable washer and dryer were put in the garage; they put the refrigerator in the kitchen.
When the plumber came to hook up the water line so I would get ice (ice bucket promised was missing), he said the attachment would not work. Called Mr. Appliance and he said it would never hook up to the fridge because there wasn't one made. He asked where I got the fridge, and after I told him, he asked if he could see the other appliances. The dishwasher was thorough filthy and the hose was clogged. The stackable W&D was also not operable. Sad the man knew this place because of its bad reputation.
Oh, they forgot to deliver the microwave, but did deliver a stove.
Long story short, it took them one month to pick up the appliances. Then the process of getting a refund was in front of me. I kept calling; no answer. Drove by twice. First time all doors were open and no one was there. Second time, a chain was across the driveway. Mr. Wilson's answer was that they were all sick. Then he said the phones were messed up.
I had to threaten to take him to small claims court. He whined about a woman taking him to court and taking a lot of money from him.
Finally, more than one month later, I got half the refund in cash. One month later, I got the second half of the refund in cash. No, I would not accept a check or money order. I wanted only cash!
Just don't even make the drive to Goddard. NOT worth it! read more
