I needed a mattress and didn't want to drive to Twin Falls or Boise for a better price when I live…read morein Hailey. I'm a good shopper & I was 100% happy with my purchase. After doing my usual comparison shopping with other retailers online, felt I got the best deal right here in Hailey. I love to support my local businesses when I can an I love my new mattress set! The price I paid was actually the lowest I found, got super friendly customer service, free delivery and I would recommend this store in a heartbeat!

Deciding on a new bed is always a hassle, on many fronts. My husband and I needed to buy 2 new beds…read moreand were dreading making the trip to Twin Falls to find a reliable mattress retailer, test the beds, negotiate pricing and then arrange to have them shipped to Sun Valley. I was unaware that we had a mattress store in the valley. I stumbled on it while shopping at Atkinson's in Hailey. It's located right across the street. Our experience was perfect from beginning to end. The quality and cost were competitive with stores in Twin and the customer service was excellent. I highly recommend that people skip the trip to Twin and buy their mattresses locally!

The sales agent here failed to tell me a copper line could not be used for the installation of the…read morerefrigerator I had purchased. The installers were unhappy that this critical information had not been relayed and said they had asked repeatedly that customers be told an installation cannot be done with a copper line. We had to make an emergency call to a plumber to complete the installation, which cost $250. When I later asked the sales agent about this, she immediately admitted she had failed to tell me and offered to personally reimburse me, which I advised her not to do. The store ultimately agreed to reimburse me for the $250 expense, BUT along with their check sent a letter completely distorting the facts of the case, saying that I had in fact known about the copper line problem and specifically claiming "This payment does not acknowledge any failure or responsibility on our part. Finally, we will not be able to accommodate your appliance and furniture needs in the future." Buyers, beware.

Tony Bozzuto and his Team - Nick & Jack & his extended team of Pedro & Danny (and Roberts Electric)…read more-- all came together to do an exceptional job from the purchase to the installation of my Whirlpool fridge, stove top/oven, microwave & dishwasher! And I recommend installing the tip over safety rail (metal piece in shape of a L) for the slide in stove to make sure it doesn't tip over. Didn't harm my floor at all as is installed on the back of the stove!

The mattress firm delivered a bed setup for my mother who lives alone. They took extra care to make…read moremultiple adjustments on the bed frame to make certain it was the exact height for her needs. Outstanding, professional service.

The customer service at the Mattress Firm is amazing and the prices are great. I recently did a…read morepick up at the Mattress Firm and was helped by Chase. Chase helped me load my car, stayed after closing to make sure my car was loaded safely and I was happy. If your buying a mattress you should stop by and ask for Chase.

Service after the sale is non-existent from Everton. I have a 4 year old coil spring mattress that…read morecarries a 10 year non-prorated warrantee. The middle coils have all failed. They refuse to honor the warrantee due to stains on the mattress, which we cannot even see! It's as if they are just making up reasons to avoid repairing or replacing the mattress. The store manager doesn't care one little bit. GO ANYWHERE OTHER THAN EVERTON MATTRESS if you want quality and service after the sale. This place sells absolute junk and they know it and they don't care once they get your money, IMO.

Everton mattress sells absolutely junk quality of merchandise and has absolutely no customer…read moreservice. I spent $2350 on a new bed set and the mattress blew out within 2 weeks, and the frame started breaking within 3 weeks. I brought up my complaints with them and Rick only wanted to argue with me. Once they got my money they want to leave me with my problems and not help. Furniture is not cheap and they do not care when things break. For my bed to not even last a full month that shows the quality they sell is junk.

Hands down, great experience! I called around town to get a quote on a box spring other businesses…read moregave me some outrageous number! Box Drop prices are reasonable and affordable. Quick service, professional, friendly, easy in and out.

There really needs to be a zero rating! I bought a mattress made here in April of 2021 and it's…read morealready going to the dump! The Warranty has proven to be worthless as well. The indentations from where we sleep are readily visible even with bedding on! I'm in my late 60s and have never had a mattress wear out after 2 years, not even the cheap ones.

The mark of a company's quality is how they handle a problem and Therapedic makes it almost…read moreimpossible to rectify a problem with your mattress. Thankfully I've never had a warranty issue with a mattress til now, and I've probably bought ten plus mattresses for my family, but infortunately our problem occurred with a Therapedic mattress. We bought a Therapedic mattress a little over 3 years ago from Runge Furniture in Coeur d'Alene and when it started to fail we were told that Therapedic had a systematic process that we had to go through in order to see what was failing. First they had Runge test the box spring and once they decided that that was failing they replaced that. Then once we realized, which was very quickly, that the mattress was also bad, they had Runge come out and test that. Now we're getting the brush off and when we press Runge Furniture they're telling us that Therapedic says they only handle that through a repair and that the mattress will be gone 4 to 6 weeks. Does that make any sense for a company to ship a mattress 500 miles twice and repair it and leave the customer with no mattress for over a month!!!!!!????? Bad business, worthless warranty, stay away. Glad that I've never previously had a problem with a mattress but sorry it had to be with this manufacturer. #warranty worth less than a mattress plastic shipping wrap.