Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Responsive. Knowledgeable. Clear and thorough communication. Family owned business that is now my…read morego to company for my work horse household appliance. So blessed to have discovered this company. Justin and fam are top shelf professional and skill people!!

We have a SubZero refrigerator. One of the computers went out and thank goodness they were able to…read morediagnose and fix it with no problem!

We appreciate the hustle! When a freezer dies over a Thanksgiving holiday the last thing you want…read moreis to wait days to get it fixed. We got a same day appointment and George did a great job. Unfortunately, the repair was too pricey and it made more sense to purchase new (they even recommended the brand) - but we also got a dryer overhaul while they were at it. We will definitely tell others!

Nothing is worse than having your dishwasher break in the throughs of holiday baking and cooking…read more Western Appliance repair came to the rescue within the same week, diagnosed and fixed the problem in under hour and half. The whole motor had to be yanked out and replaced. Now it runs better than ever!!!! 10/10 would recommend. They also do a discount if you pay cash. Serviceman was prompt, reliable, communicative, and did the work well. Hopefully we won't need them again, but we know who to call if we have any future appliance issues.

Professional and efficient service. Refrigerator repair saved having to buy a new one!read more

They were very responsive for a difficult and unusual problem we had with our oven involving the…read morecleaning function. The service person was pleasant, efficient, and knowledgeable. After estimating the task, he came back as scheduled, had the parts sent to our home, and completed the job. He kept a clean and organized work area and brought with him all of the equipment he needed. We couldn't have asked for more.

I don't understand this way of doing business. I made a repair appointment, then they started…read moretexting me for a payment before they even came out!! I assumed it was another spammer trying to get my credit card information. When I didn't send the $, they cancelled my appointment. When I called them 3 times, they wanted me to talk to an AI agent!! Frustrating to say the least. I would never pay in advance for a service I haven't received!!

A1 Quality Appliance is punctual, efficient, and professional…read more I was given a two hour window when the repair person would show up. They (a trainee accompanied the job) arrived at the beginning of that window and immediately greeted me with a smile and introduction. They put on booties before entering my house. While they said they had never seen a fridge water filter get stuck the way mine was, they immediately knew what to do and were done in under 30 minutes. They went on to explain what they'd done, cleaned the entire area of any evidence they were there, and even gave me a discount since the problem was not caused by actions on my end. I recommend A1 Quality Appliance to anyone requiring service or repair to their appliances.

We had Quality (I choke using that word in connection with this business) Appliances come out three…read moretimes to address a problem with our icemaker in our Subzero freezer. Each time they made the problem worse. When I asked them to come back for a fourth time to fix it properly, they said I had made my request too late and for them to come out would be yet another service charge. The bottom line is that we spent over $1200 and we ended up worse off than when we started. I cannot overstate how unhappy we were with their "service." We then turned to Cody Appliances to address the problem with the icemaker and others associated with the Subzero refrigerator side of the unit. Its technician, George, did a wonderful job of fixing all of the issues associated with the unit, including the icemaker. He did it in one visit on one morning. It was ironic that the charge was virtual the same as what we had paid to the other, so-called appliance repair business. The major difference was that Cody Appliances fixed the problem. Something that was well beyond the "expertise" of "Quality" Appliances. If you ever have a problem with your Subzero refrigerator/freezer, I cannot recommend Cody Appliances more highly. On the other hand, you would be well advised never to use "Quality" Appliances for anything.

Rich promptly showed up when we had a fairly urgent issue with our dryer. Immediately you can tell…read moreRich is an expert at what he does. He had us all good to go in under an hour and stayed around afterwords for great conversation. He turned a stressful situation for us into a great afternoon! Thank you Rich!

Rich was awesome!! He was on time, professional, fast and did not overcharge us. I would highly…read morerecommend Western Appliance Repair for any of your Dish Washer Repair needs

Darryl repaired my tenant's dishwasher and washing machine in a timely-manner and at a reasonable…read moreprice. I highly recommend his company. G.R., Boise, Idaho.

Daryl was great. He was very nice and professional. He diagnosed the issue with my speed queen…read moredryer pretty quick and was able to repair it within a couple hours. Would definitely call him again in the future.