Lakeside Chimney was a great choice! We initially went with…read morea popular chimney company from around Springfield because it was who our General Contractor used. What a nightmare! They replaced our old chase cover with one that was so flat that it had puddles on it after it rained. They drilled rusty screws down through the TOP of the chase cover to fasten it, instead of stainless screws in the side. Then they put a booger gob of caulking on them to try to seal them. Then they got crazy with the caulking and tried sealing the chimney collar to the chase cover, which defeats the purpose of the collar to allow air flow. Somewhere between all of their installation errors, they defeated the very purpose they were hired for, which was to stop the chimney from leaking in our garage!!! Brandon and Caleb from Lakeside Chimney did an excellent job on our chimney! Even our General Contactor was asking for their business card.

Lakeside Chimney did an excellent job of cleaning, inspecting and resurfacing my 50-year-old…read morechimney's flue, crown, cap and flashing where the roof meets the chimney. No more cracks or leaks and can rest assured that it is now safe to burn fires again. Brandon and Caleb were prompt, competitively priced, efficient and professional and explained all of the issues in detail and solutions thoroughly for peace of mind. I highly recommend them for all of your chimney services! WS --Holiday Island, AR

Horrible! Where do I…read morebegin? I paid them to stain and finish the exterior logs of my two-story log cabin with a premium product from Sashco costing me $7000. I was told I wouldn't have to touch the exterior logs for years. Months later, it looks like the cabin hasn't been touched. Months later, they sent someone over when I wasn't home and they PAINTED my deck - which was never part of the original job - in fact, I specified that they not touch any wood whatsoever that was covered by a roof or awning. I had to wait months for them to send someone out to fix my front deck. The guy they sent, Bryant, told me he was the guy on the job who stained and finished the exterior logs and he remarked that something was certainly wrong with the job. The owner, Steve, has refused to address this after multiple phone calls and text messages. Very unprofessional. He'll be hearing from my attorney!

We had Ozark Wood Care strip our old finish off and re-finish with the Sikkens wood conditioner…read moreTeak finish. They did a fine job with both, and I especially appreciated the work done by their employee Bryant, who did a great job on the finish. I would highly recommend this company for anyone with a log or log sided home.

I had this company repair a small leak in my mini split and I got a replacement unit because of the…read more warrantee. I had spoken to them about putting it in and I was told it's best to put it in when the weather gets cooler. I called to make the appointment, I was told they have no interest in replacing my old unit with a new one....And I should call Lowe's to find someone to do that. This leaves me to believe because I won't buy a unit from them they won't keep their previous commitment. I would have remained a good customer. I guess they don't remember their in the service business because that wasn't courteous. I really believed they'd keep their word... it's easy to treat customers that way when times are good.

I am not a normal reviewer, however I wanted to share my great experience. I called Ozark as my…read moreAir Conditioner conked out. The entire experience was great to be honest. The office lady was very polite and informed me of the charges up front, so no surprises. The technician that arrived was also polite and well groomed and immediately went about his business and he had my AC up and running in less than an hour which they only charged for the time which was a pleasant experience. The tech informed me that my system was on the older side, which I was aware of, and he requested to take pictures to forward to their sales department, which I received a follow up call and an estimate in a week and the salesman was very informative on all kinds of rebates from the manufacturer and the energy companies. I look forward to working with this company in the future

I needed a spare key with a fob made for a car I just bought…read more Mazda dealership was going to cost a fortune and a trip to Springfield which I didn't have time for. They had it done two days after I first called! And for a much lower price than the dealership. Very professional and punctual BnD was also kind enough to work around my crazy schedule and meet me when I was available. They're just good people and clearly a hard working small business. Thank you guys so much! You ever need anything painted I'm your guy!

The service provided was amazing. I highly recommend this company. They were very responsive…read morethroughout scheduling and completing the service.

The heat in my house ceased working on Sunday, December 11, 2022, night temps dropping to mid 30s…read more Calls to Eagle Rock Heating and Air from the morning of the 12th to the evening of the 15th went unanswered. Leaving messages on voice mail each of these days elicited no response. On the 14th, I drove a few miles to the business's location and left a note on the front door explaining my situation and requesting a call. I did not get one. On the 15th, I called the owner's personal cell phone number and left a message. Again, no response. Regardless of how busy this company is, a call back to acknowledge that my call was received would have been appreciated. If you want a response or service from a company regarding repairs to your heat and air conditioning systems, Eagle Rock Heating and Air in Eagle Rock, Missouri, is not the one to call.

Whenever I have problems at the small apartment building I manage, I always call Eagle Rock Heating…read moreand Air. They get there as soon as they can and are very reliable. I recommend them for all your heating and air conditioning problems. Very personable as well.

Five stars from me. Family owned business. They are experts that know their craft well and have…read morefair prices. I have done business with them multiple times and I would recommend them. They have replaced my water heater, conducted services on AC unit, and taken care of other urgent needs.

On Monday, September 19th about 9pm I decided to change the filter of our watersoftner. To make a…read morelong story short, when installed the new filter and reinstall the canniter and turned the water back on, the canister was spraying water everywhere. So I did the process all over again and when I tightened everything up and turned the water back on, it sprayed water everywhere again. I am blessed to have Dillon and Travis up the street from. I drove to their and explained my problem. They came right over and in a few minutes they fixed my problem.