Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Frank West represented me-He used all correct real est. forms...Facilitator first, then we…read morecontracted..he was my Seller agent: terrific job market/sell 18 Fay St., Wilmington; and after 3 or 4 potential Buyers, we had SALE! It happened in February 2015 soon after numerous blizzards, snow. In Fall, 2014 he listed property-took good pictures of home, interior, exterior, and lot/yard. Potential buyers + their respective agents looked at Internet and (attended Showings) my home. He and his wife, Karen ran two Open Houses on Sundays. He published in local weekly newsp. numerous pic's and info price...on my home. Frank ecountered a medical issue end January 2015, was briefly hospitalized --however, through all of this - he pressed ON thoroughly representing me & any interested buyers of my home. At onset of contract, Frank diligently reviewed many 'comparable homes' he studied locally, with 18 Fay St. --he spent quality time in explaining to me all in's/out's (or many forms to fill out..Disclosures & Listings) - he efficiently answered all of my numerous questions...especially on Title V Board of Health Environmental laws. Fortunately, following inspection, my septic system passed Title V. Listings sheets were priced, properly..showed color pic's my home, and Room descriptions.all correctly done with good remarks. Frank's knowledge of how Home Inspectors (have to check? a list)..aided me greatly days before an Inspection. He & Buyer and Buyer agent attended a few inspections, He knows reliable local tradesmen...so I was able to hire a good electrician to correct issue...thus making house saleable. House SOLD..(we had to lower price somewhat). Before closing, he walked me through myriad of more forms, issues..i.e., obtain Fire Dept/'s certificate on smoke alarm & carbon monoxide installation- Frank himself ran errands on these--and he offered to install alarm/s. (I paid for alarms). He attended the end Mar. 2015 closing...representing me. Frank & Karen West have lived in Wilmington for (25 or ?) years, and they're familiar w/ numerous other buyer realtors. They're always volunteering to make it better community- be it Holidays..running TOYS FOR TOTs which covers larger area-Wilmingtn+ outside town. West R. Estate has great website..one can view many good home selling/buying TIPs there. Next, accollades go: Karen West, as I searched for place (condo, townhouse?) to live..and she (we signed contract) was my BUYER's agent. Karen & I met miles away, or at times, she drove me: to view 2 bedroom units or condo's. We started searching early March 2015, end. up..she assisted me place down payment $ on nice 10-yr. old condo--Mar. 30th, in Peabody, MA. i looked at too many towns,cities, but she kept her 'cool' and she investigated localities, and phoned (seller) brokers ahead of time: to arrange showings...and ask pertinent questions regard property. One place, I almost bought, she learned neighborhood was margnal for a senior citizen like myself...I'm relieved I didn't invest in that condo. We got to know one another -not only business sense- but we became "friends"..shared a cold or hot coffee together (or lunch). so FUN lady. Karen's knowledge of all P. & Sale forms, and names of inspectors...etc. very valuable. She kept abreast daily (with me, her client) via emails--things like my access condo to take measurements (of window..etc.) she & Frank came that visit to condo . She went above beyond..help. me get cy. P. & S. Agreement to Electric light Dept. (city I'm moving to.--I needed my electricity by June 1st 2015 in condo). She was at that Closing- in Atty's office. SUPER Realtors...these Wests--I highly recommend them to anyone selling or purchasing a home (or business). P.S. My church-type friends encouraged me buy sm. statue St. Joseph & bury this front or back my Fay St. yard...I did, and HOUSE SOLD...thus, we'll give St. Joe a little credit for sale of house....too!.

We had the great pleasure of recently working with Jacqueline Santini. It was without a doubt the…read morebest real estate experience we have ever had! My husband and I have moved numerous times throughout the years. Jackie was professional, knowledgable and so personable. She listens to exaclty what your needs are which made our search extremely quick. One of the most important things is Jackie returns phone calls quickly, that alone puts her far ahead of the pack! She found the perfect place for us and was so helpful through the entire process. I would highly reccomend her. If I ever need an agent again she will be my choice!! Thanks Jackie!!!

Amazing. Love her! She made buying out first house so easy! Never mind she was my therapist through…read morethe whole process because I was a complete mess! Hopefully those who have bought a house would understand the emotional rollercoaster! Jacki was so great and becomes a life long friend. Even to this day she helps us out and gives us great recommendations on service people when we need it! You won't refer working with her!

They work efficiently to get the job done. They are a pleasure to work with. Highly recommended.read more

From the owner: Brokerage, School, Continuing education, Marketing, Consulting, Property Management, Short-sales,…read moreFlat rate ( Entry only ) Listings, HUD Homes, Investments. Locksmithing service.

Vicky Kustov is hands down one of the best real estate agents in Massachusetts. She knows her real…read moreestate and is a plethora of knowledge. I didn't know where to start when it came to selling a family member's home. I 'interviewed' two other agents, prior to meeting Vicky, and one of them had no idea what she was talking about and the other, didn't do a good job of selling himself to me. Vicky is honest, very upfront, knowledgeable and warm. She's the whole package. I honestly feel blessed that we found her because she made the whole home selling process so much easier. Told me what to do and I executed. I wouldn't even know where to begin if it wasn't for her. Plus she took it upon herself to do a lot of things I thought I had to do. In the end, we got more than expected and the house sold within days. Vicky is unreal and I would highly recommend her 1000%!

I couldn't have asked for a better experience working with real estate agent Vicky Kustov. This is…read morenow the second time selling a home and working together. She is incredibly organized, smart, pleasure to work with, and much more. I hope to work with her again in the future.

We have lived here for 1 1/2 years. The buildings are kept in excellent condition and very…read moreattractive. They are cleaned daily. Repairs are done promptly. Lauren, the building manager, is really helpful. I have had no problems living here. One thing that has struck me is the honesty of the people living here. Because the delivery people leave packages all over the place. We have never had anything go missing. The apartments are quiet, people are friendly. Very easy walk to the commuter rail station so getting to Boston is really easy. Lots of things going on here. Very good place to live.

Have been living here for over a year now, and I love it. The apartments are nice, clean and well…read moremaintained. Any time I've needed maintenance it is done promptly the next day. Residents are quiet. The train being just outside is really convenient. Most of the residents seem to be in their 30s or retired. If you're looking for a nice place to live, then this is it. Dog friendly too. Lauren (management) and Rick (maintenance) are great!

Looking to sell or buy, I highly recommend working with Ellen. Top notch in a professional and…read morepersonable level.

A man in an MJ Scully & Co. truck just started yelling and gesturing at me after I passed him on an…read moreexit ramp. When I took my phone out to capture his license plate in case it escalated,he pulled out his phone and started recording me. It was scary and unhinged. After searching for the company online, I see their only other Yelp review is from a woman who experienced a similar incident 6 years ago.

Don't you love these guys?…read more I was walking on the sidewalk and this guy tries to run me over, then stops to give me the finger. I guess this company is a utility contractor for the city.