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    Wilsons Leather Outlet

    5.0 (1 review)

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    8 years ago

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    Wild West

    Wild West

    2.8
    (18 reviews)
    4.7 mi
    $$$

    Last month, I ordered a pair of boots from this company, called The Dean. When the order arrived,…read moreand I opened the box, there was a completely different pair of boots inside - different color, different style, different height, different, toe-box, etc. I contacted customer service to return them and was told by someone named Elle (possibly AI) that I would get a full refund and would not be charged shipping and handling because they made a mistake and sent me the wrong pair. I proceeded with my return and once the refund was issued, they withheld close to $20 for. " handling." I contacted customer service again in an attempt to get the remainder of my refund. Once again, "Elle" told me she was sorry for my experience, but the order was closed out, and there was nothing she could do. If someone orders an item and decides to return it of their own accord, I believe it's reasonable for that person to pay for shipping and handling. However, if someone places an order and the company does not fulfill that order in any way/shape or form, the ethical thing is for the company to offer a full refund minus shipping and handling charges. Based on my experience and their unethical practices, I will never do business with this company again. They are essentially trying to make me pay for a product I never received. Completely unethical and disappointing.

    The service is absolutely amazing and so is the selection and the value is as well as the service.read more

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    Wild West
    Wild West
    Choices, choices...!

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    Choices, choices...!
    Imaginations Creative Costumer

    Imaginations Creative Costumer

    4.2
    (16 reviews)
    2.8 mi
    $$

    We were greeted by a very friendly employee as we entered this establishment. There was a huge…read moreselection of costumes and accessories to choose from. We were thoroughly impressed. They had dressing rooms to try on the costumes. This establishment is open all year round, and they also have the ability to custom make costumes for customers, we were thoroughly impressed on how friendly and considerate and kind the employees were, and how they treated us! We felt we received a really good value for our money for our costumes!

    Great first time shopping experience! I'm new to this area and found exactly what I need for a NYE…read moremasquerade event. The staff is great, they assisted me right away upon my entrance. I went the eve before NYE (Dec 30) evening associates very nice, allowed me to browse freely and answered all my questions and provided great suggestions. Prices are as expected for quality of products. This is a specialty store, all sales final so careful consideration is Paramount. Associates advised well and prompted my thought process allowing me to decide what was best for me and not what's best for the store. Great find suggested by new friends that are local to the area.

    Photos
    Imaginations and Murder Beach Productions custom Haunted House costumes. Visit Imaginations' Costumes and Dance.
    Imaginations and Murder Beach Productions custom Haunted House costumes. Visit Imaginations' Costumes and Dance.
    Tons of Halloween masks in stock year around. Visit Imaginations' Costumes and Dance.
    Tons of Halloween masks in stock year around. Visit Imaginations' Costumes and Dance.
    Imaginations Costume Shop's Disney costumes.

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    Imaginations Costume Shop's Disney costumes.

    Wilsons Leather Outlet - leather - Updated June 2026

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