Wilson's outdoor equipment Raleigh NC
went in for a replacement under warranty ,extension pole ( carbon fiber .) 7 months old . owner Mr Hess, didn't even know the warranty . I called Stihl over the phone @ THE COUNTER , WHILE WE LISTENED TO verified the warranty . he still didn't give me a replacement . he said he has been in business over 48 years , and thought I could have misused the item. even then I told him he needed to be more customer friendly ,, and that the unit was only used by me for home owner .
I PERSONALLY THINK THE UNIT NEEDS BETTER GLUE TO HOLD THE FIBER @ THE METAL FITTING . ( NO CUSTOMER SERIVICE )
NEVER AGAIN WILL I PURCHASE ANYTHING FROM THIS STORE.
PISSED CONSUMER FOR SURE. read more