Overlooked water damage to a wall of the house. I showed them evidence of what they missed but they…read morewon't help. When they came back to inspect again after the purchase, they discovered even more damage, but are doing nothing to help.

I ended up booking with someone else but unlike many they were prompt at communication, followed up…read moreas promised and apparently honest.

Purchasing a home from across the country is no easy task, especially in a private sale without a…read morerealtor. Aztec Home Services (Mike) was recommended to us by our Credit Union, the Seller of our home, and another inspector. Mike was very easy to work with and accommodated to our needs and timeline. In fact he made time for a last minute home inspection for our home and had us the detailed report later that afternoon complete with maintenance issues, problem areas, and more serious areas that needed our attention. He also provided photos off each of these areas! His website and method of payment were very user friendly and secure. When we moved into our home there was an area that I personally could not fix and we remembered Mike saying that he was also a contractor, so we contacted him and he was here the next day and fixed the problem at a VERY reasonable price! After his visit he provided a handy home maintenance manual for all of our basic questions and needs. We will highly recommend Aztec Home Services to anyone needing home inspection or handy work!

This review is hard to write entirely because I do not even know where to begin when it comes down…read moreto praising Mike Donitzen and Aztec Home Services. I will admit that I had no idea who to hire to perform my home inspection, and Mike was referred by my real estate agent, along with others. I am beyond happy that I went with Aztec Home Services as he far exceeded my expectations. Let's start with the website, information gathering, and scheduling process. Mike has a well-designed website that clearly lays out his background, certifications, and qualifications to perform home inspections. Mike not only does inspections but has significant experience developing enterprise size commercial buildings and structures. He provides all the details on certification and code background on the site. Additionally, he provides instructional videos regarding those items. The scheduling portion, which is handled through a web interface, is very easy and you can quickly determine dates/times, etc. He also has walk through guides on how to do this. It only takes a couple of minutes to schedule and then the confirmation process starts. You receive several reminder emails and confirmation instructions, as well as information on preparation. The website is also the main interface for your reporting, your invoice/billing information, and maintenance and life expectancy manuals. You receive a username and log on and can access your documentation at any time, print, email, etc. It can't get any easier. My home inspection covered roughly 3500 SQ FT of space and Mike arrived 15 minutes early and in good spirts. I mention this because he was admittedly under the weather with a cold, and still didn't cancel or drag during the inspection. We were able to complete the inspection on time, however, Mike did spend additional time with me after the inspection answering questions and addressing issues. What is great, is that the inspection report was created and delivered within 15 minutes of the completion of the inspection. The report includes comprehensive notes, photos, and pertinent details to a home inspection and what that means in regards to the home and home buying. You also get a lengthy home maintenance manual. The ability to save, print, share the document is extremely easy as well. I had a chance to interact with Mike on several occasions as we opted for the additional Radon Inspection in which the results came back high. So we needed to have Mike return to run the test, pick up the test, etc. He was also available after the inspection as complete to schedule additional testing after the Radon Mitigation system was installed. In all of my experience with him, he has been reliable, flexible, and earnest in his desire to perform a good job for his clients, the home owners. I highly recommend Mike and Aztec Home Services for all of your home inspection needs.

Ryan was referred to us by our real estate agent, and we couldn't have been happier! He was able to…read morework directly with us and the project manager, separately, in order to schedule the best times for inspections. We had a 'new construction' house and Ryan was available for the pre-drywall inspection as well as the final inspection once the house was completed! He was super thorough with both inspections with pictures (and even included videos!) for us. We highly recommend, and will be recommending, Ryan to anyone looking for local inspections.

Ryan was our inspector as we were deciding to purchase a home. Ryan was not only professional but…read moreexceptional in his inspection and detailed in his review of the results of the inspection. He provided all the areas that he had identified needing repairs before the sale. Constantly respectful, he always delivered the cogent points to give us insight as to what we should be considering in our purchase. Definitely would use Ryan again and am willing to recommend him to others.

We contacted Jim to help us buy our first home and the experience couldn't have been smoother! He…read moreanswered all our questions (and helped us ask the right ones) and helped put us at ease from start to finish. We were concerned about finding what we wanted within our price range but Jim helped us map out a realistic timeline and encouraged us to stay within our preferred budget for a period of time to see what we could find. Thank goodness we listened to him - he helped us find a house that is PERFECT and negotiated it to our exact goal price. We were using a VA loan and Jim was great about letting us know which houses we shouldn't even consider because they wouldn't meet the VA standard, and what exactly would need to be done at the house we were purchasing to get VA approval. He was spot on every time. Every person he recommended (the lender, the attorney, all the way to the inspection company) was beyond fabulous. Being first-time home buyers we were nervous about everything and they helped us through every step of the process. The lender told us that they wouldn't let us let anything fall through the cracks - and he was right! All in all, Jim made what could have been a stressful process blissfully stress-free. He was incredibly helpful and trustworthy. I highly recommend him to anyone interested in purchasing a home.

I have worked with Jim for several years and he is always professional and working to ensure his…read moreclients are well informed. He strives to always do right by his clients and have the process be as smooth as possible.

I had the absolute pleasure of working with Paul McArtor to sell my home in Charlottesville, VA,…read moreand I cannot recommend him highly enough. From start to finish, Paul was exceptional--thorough, knowledgeable, and truly committed to guiding me through every step of the process. Despite a somewhat challenging market, Paul's expertise and strategic approach made all the difference. He provided clear, honest advice, kept me informed at every stage, and went above and beyond to ensure everything went smoothly. I always felt like I had a trusted advocate in my corner. Thanks to Paul, my home sold efficiently and with minimal stress. If you're looking for a realtor who knows the Charlottesville market inside and out and will genuinely look out for your best interests, Paul is the one to call.

Paul McArtor was referred to us by a previous client of his, as we were looking to buy a home with…read morespecific features and lived hours away from the area. He listened to our needs, paid careful attention to our checklist, and focused the search. Within a short time frame, he found the right house for us, negotiated our contract, kept our budget and interests in the forefront, and kept us informed and advised every step of the way! We are so happy with our experience with Paul as our real estate agent and property locator, he's one we highly recommend to sellers and buyers alike!

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

We have been clients of American Pest (formerly Interstate Pest Control) for 20+ years, we have had…read morean annual spraying and a booster done. We had an active termite infestation, they came out and analyzed it and then called Interstate Repair Services, they gave us an estimate of $1500.00 worth of damage. That did not even cover the insulation that had to be replaced. Look elsewhere for a reputable Pest company that honors its warranties. I had found the original warranty from 2000 and it states that with an active termite infestation they will pay the damages. I can attest they will not, you will be left doing the repair work and paying for it. I contemplated legal action, but at this point, it is not worth it, I have dealt with chain companies, and they are very good at hiding behind franchises. I will make it a point to let everyone know, this is how they treat customers.

American Pest bought Intrastate, which had given me great service for years, then hiked their rate…read moreby 25%. What I got in return was a notice from a debt collection company, which of course hurt my credit rating, and the time and bother it took to call American Pest and find out that someone had entered the bill for the next to last visit twice, effectively cancelling my payment for it and triggering the debt collection letter. I've cancelled all future visits and am looking elsewhere now for more professional service

I have been on home inspections with good inspectors and bad inspectors, however Chuck Green with…read moreGranite Home Inspections was my first GREAT inspector. He was on time, enthusiastic, thorough, very knowledgeable and able to explain to me in detail what he found. I feel confident about our future in the house we're buying because of Chuck's expertise. I recommend Chuck Green and Granite Home Inspections to anyone and everyone.

From the owner: I am performing a solid home inspection on residential homes ,certified professional inspector…read moreNACHI. AHIT master course graduate