My experience is drastically different than Dave R in L.A. I have been a Northeast customer for…read moreover a decade and have found them to be very proactive and helpful. I have never had to wait for an answer. Dave R is so vociferous that I suspect he is a competitor trying to trash Northeast. I am not affiliated in any way with Northeast except as a customer.

i've dealt with the "people" in the Auburn, MA office and they are extremely rude! the woman i had…read morethe displeasure of speaking with was very short with me and actually seemed upset that i asked questions and didn't know the ins and outs of MA law, especially when coming from another state. not to mention they are incredibly overpriced. DO NOT DO BUSINESS WITH THEM

Excellent! These folks are detail oriented and look out for the best interest of their customers…read more It gets no better than this. Best review possible.

From the owner: At GIA, we deal only with A+ rated insurance companies. All who, in our experience, have been the…read moreeasiest to work with in regards to customer service and claims. With the growing changes within the insurance industry, we can help find the right insurance company that fits your needs and your budget based on your history.

Absolutely awful company. Tried calling them for a question. When calling it goes directly to a…read morevoicemail no one answer the phone.

Wait until your car get hit... the ell me what you think of this insurance agency…read more... Brain jumps ship... can't handle the pressure of customer service! doesn't answer phone calls, I waited two week for insurance company to even answer me, I also found out after my accident my deductible when from $500 to $1000 after the accident, I ask for rental coverage but didn't have rental coverage! Pay attention to your policy, I didn't and got screwed!

Stacy is simply the best when it comes to knowing every aspect of insurance for your home, auto and…read morerental properties. I have worked with Stacy for 3+ years and she and her team are so knowledgeable, personable, and will search for you to get the best estimate and go the extra mile! She is a true professional and she has your back every time! I have worked with Stacy on my personal home/auto insurance as well as recommended her to many of my Investors/clients in the Commercial Real Estate World! Kim C. Boston

Unfortunately I didn't have a good experience with them. I did not recommend this agency. I got 3…read moreagents that were not helpful. I hope they can find a way to have a better service.

This review encompasses AAA LIFE INSURANCE as well as AAA Auto…read more I've used AAA For over 30 years and cannot recommend them at all. It's not cheap and service sucks. I purchased AAA premier for my daughter thinking that she'd be protected from getting stuck. Her car would not start last year and when the service truck arrived she needed a tow and was REFUSED. My daughter had Premiere which covers a single tow up to 200 miles and 4 additional tows up to 100 miles She called AAA customer service and explained to them she had a Premier membership and absolutely had towing but even customer service screwed up and said no towing She lost her job that day as she could not get to work thanks to AAA BOTCHING up and refusing towing even though she had coverage I called a AAA manager next day and blasted them out - then was told a "computer issue" caused the problem. Damage was already done and AAA dropped the ball and offered zero compensation to my daughter Life Insurance just as bad. Bought a policy with a good quote and after 2 months they still hadn't activated my policy even though I paid for it. I called this past Monday and CANCELED it because once again they botched it Was told refund will hit my checking account count no longer than 2 days. Today is 5 days and still no refund. Called once again and of course they don't know where my refund is Stay away from AAA.

Triple AAA just sucks now U can not get in touch with any part of aaa they send a link that dose…read morenot work i been with triple aaa for 20 plus years it's time to move on there like Deangelos sub shop they just went down hill now for a couple years now they just suck now sad part is they just don't no it yet

This guy is the Albert Einstein of car insurance! He put me on a new company where I saved $1600…read morefrom my previous company!! Wowsers

From the owner: Since 1989, Marc Alkes Insurance has helped homeowners and business throughout Worcester County…read morefind the best coverage for the best price. We sell and review Auto, Home Owner, Life, Business, and Commercial Insurance packages. We are an Independent Insurance Agency representing over 40 insurance companies, and have access to over 10 Massachusetts Auto Insurance Companies to give you a wide and affordable selection of insurance products. Call us today at (508) 755-7969 and one of our Insurance Specialists would be glad to provide a free no obligation insurance quote for all of your Auto, Home Owners, life, Business, and Commercial Insurance needs.

We have been unsatisfied with the service we have received, but truly appalled with the lack of…read morecommunication and concern during our recent non-renewal of coverage. When we reached out upon receiving a notice of non-renewal, we received a reply over a week later with only half of our questions were answered and there was little context provided about our options. When partner reached out with guidance after hours of independent research, his emails went unanswered. We then pursued coverage through another agent who identified more comprehensive coverage while also savings us over $1,000 a year within 1 business day of inquiring. This recent interaction solidifies the lack of concern and attention provided to customers, on top of the lack of expertise and diligence experienced over the past years of being a customer.

I admittedly know very little about insurance policies, but with Atchue Insurance handling my home…read moreand auto policies, I never worry. I love that they are family owned and operated and feel like a member of that family each time I call or email Marlie with a question. Whether it is big or small, she gets me the answer and puts me at ease. I'll never go anywhere else!

Very nice people in the office and are always helpful. I love that you can insure and register your…read morevehicle here, all in one visit! Being able to get plates for your car is a huge time saver! I absolutely recommend this insurance agency.

When I shopped around for insurance at first, A Affordable found me the least expensive insurance…read more However, it kept going up every year, even though I was accident free. I questioned that and they told me they checked all other insurance agencies they work with and what they had quoted me was the cheapest I ended up calling one of those insurances directly and they gave me a quote that was $800 cheaper a year.