Steve Levine at Purple Ink saved us so much money and got us better coverage! He is incredibly…read moreprofessional and came to our house to go over everything with us. I have recommended him to many people who have been equally satisfied

We have our home, auto and umbrella policies with Purple Ink. Steve Levine was great. Every time…read morethere has been an increase in premiums, he shops different carriers and gets us a better price without sacrificing our coverage. He is there if you need someone to explain your policies and coverage.

Angela Tarr is a tremendous business partner who has been a wonderful help with my auto and home…read morepolicies. Her knowledge and follow up skills are top notch and greatly appreciated! So glad she was recommended to me!!

From the owner: Best Insurance in Framingham.read more

My insurance policy was canceled and I did not know that. I was informed about this through a…read moreletter from RMV telling me that my insurance was canceled. When you take out insurance through an agency, the minimum you expect is effective and qualified communication, but this is not the case with G & N Insurance. When I called to resolve this situation with G&N, they told me that they could do nothing and that I would have to take out insurance with Progressive or Geico. Why does G & N exist even if you can do it all online? Terrible experience!

Worst insurance company, they sold it to a larger company out of Rhode Island and abandon the…read morecustomers they built off of. Had an auto payment set up AND they lapsed in taking payment until I told them. Poor customer service, left a message for Zack Gould (my agent) 6 times - never got a call back. Spoke to 3 of his staff asked them to get him to call me ... nothing. BUT the bum was able to send me an email to ask for money for charity. I've cancelled everything with them - my home, my car and motorcycle. A customer for 10 years and never was I ever treated so poorly.

Wow, they are so friendly and professional. Husband made a…read moresame day appointment to get license renewed. He's over 75 so he needed to go in person. Jonathan chatted with him as he went through the process. I heard my husband reminiscing about old computers and punch cards. Maybe was because it was a Monday morning but we were in and out in 30 minutes.

Quick service and very nice staff. I go here for all my license and registration stuff. They make…read moreit easy

No one wants to have to call or visit an insurance company. Generally it's hard to understand what…read morethey're talking about, and you're probably not there for a fun reason. I have been insured through A Affordable for about 5 years now. Recently I had a policy cancelled due to nonpayment. I'm not a slacker, I just have a crazy schedule and I missed it. Anyway after dealing with the first part and discovering I needed to sign up with a different insurance company (remember, A Affordable is an AGENCY), I received a call from an employee named Rich M. He actually reached out to me via email, too, so I had the number right in front of me. First thing off the bat was that his hours were great for working people. Not sure if all the agents do this but he was scheduled until 8. So great for me! I called him back on the direct line he had provided and he picked up right away. No phone tree or operators. I had a lot of questions still about why my original policy was canceled. He took the time to look into what had happened, even though I was calling him for a completely different task far down the line. He explained everything to me in a way I could understand before he moved on to signing me up for a new policy. He went ahead, put me on hold and got quotes from the companies A Affordable works with. He came back with the lowest quote, which had nearly doubled from my last policy. Obviously, I was pissed. But, this was not Rich's fault, or A Affordable's fault, or the insurance company's fault. I was the one who had messed up, and now because of the lapse in insurance, my rate was much higher. Rich explained all of that to me. He empathized with me, saying that the same thing had happened to him, and agreed that it sucked. He went through all the processes and explained what to bring to the DMV and what to do afterward. He emailed me electronic forms right then, so I could electronically sign them and send them back immediately. No waiting, no visits to the office. Tomorrow I will go to the DMV and it will be all set. So, even though what happened was shitty, Rich helped me out, didn't make me feel like he was judging me for missing a payment and not realizing for so long, and oddly made me feel better. It was all so convenient. Posting a review is the least I could do for a compassionate guy who made me feel a bit better on a bad day. Thanks Rich!

I had called about reinstating a policy had spoke with Kaitlyn who was quick to say i was eligible…read morefor a paid in full discount and super corgile when she was getting the sale foward. 3 Weeks letter i get a bill and commerece telling me my agent knows full well I was not qualified for a discount and get a bill in the mail. kaitlyn then gets super snippy saying you signed there is nothing we can do for you. But you also said rhere was a paid In full discount unethical and unproffessional and irresponsible. Cant wait for my year to be done so I do not half to Them again.

Fitts employs extremely rude insurance agents. Seriously unbelievable. Don't bother calling with…read moreeven a simple question. They will make you feel like you are bothering them, like you shouldn't have called, and will treat you like you are an idiot. Horrible company. Stay away!

If you're looking to get a call back from Linda don't hold your breath. 2 weeks is unexceptableread more