I would strongly caution renters when dealing with Western View Properties, especially during…read moremove-out. We left our rental in clean, move-in-ready condition and followed the provided move-out checklist. Despite this, a large portion of our security deposit was withheld for cleaning charges that we had already completed and documented. While part of the deposit was returned, the remaining charges were disputed in writing. What followed was weeks of back-and-forth with no resolution. Emails were acknowledged, but the only response we received was that a "manager would reach out," which never happened. There was no clear explanation, no correction, and no meaningful communication--just delays. The lack of transparency and accountability during the deposit dispute made the entire experience extremely frustrating. Renters should be aware that resolving issues with this company may require far more effort than expected.

I would strongly caution renters when dealing with Western View Properties, especially during…read moremove-out. We left our rental in clean, move-in-ready condition and followed the provided move-out checklist. Despite this, a large portion of our security deposit was withheld for cleaning charges that we had already completed and documented. While part of the deposit was returned, the remaining charges were disputed in writing. What followed was weeks of back-and-forth with no resolution. Emails were acknowledged, but the only response we received was that a "manager would reach out," which never happened. There was no clear explanation, no correction, and no meaningful communication--just delays. The lack of transparency and accountability during the deposit dispute made the entire experience extremely frustrating. Renters should be aware that resolving issues with this company may require far more effort than expected.

Amy has been great helping my rent my house. She calls back and follows through.....I am a new…read moreclient and I like what the results so far

My wife and I worked with Amy while she was with her last company and boy did we get lucky. We were…read morefaced with a lot of problems with the mortgage broker we had but it was reassuring that Amy had our back the entire process and knew what moves we needed to make. She showed us a lot of houses, was always on time, knew the details of each home and was a great asset to have as this was our first home buying experience. Her happiness and positivity was contagious and was great with our young family. We are already looking at buying another home and when it comes time to pull the trigger we wont go anywhere else than to Amy!

IHomes Property Rental company is a slum lord. A mDieter seems to own most of the properties. He is…read moreunreasonable and difficult, even when it comes to working with new renters and non-working smoke alarms and CO2 detectors. Says they are the responsibility of the new, mostly young college student tenants, because the students before them took them down, damaged them etc. It is his legal responsibility to ensure that these devices are installed and working. The fire department is well aware of his shenanigans. Well, if something is not working or broken, windows, plumbing, appliances etc. forget about it! Months to get the dishwasher replaced, months to get the broken, leaking windows repaired - well, actually never got the windows fixed. Rain soaked furniture on the deck along with broken laundry equipment. Took many weeks to get them removed in spite of repeated promises. Parents and students be aware that the rooms in the house where our student stayed will be rented to whom ever can pay rent. Your students may be in a house with much older and undesirable adults. Our student had to lock his food in his room and bear harassment from an oder, non student, renter. The maintenance on the exterior of the house was deplorable too. Grass never mowed and citations from the City left because tall, dry grass is a fire hazard. Rent at your own risk.

HORRIBLE TRAUMATIC EXPERIENCE My amazing father has dementia…read moreand my family is dealing with the many challenges that come with this disease including the loss of his drivers license and the decision that he can no longer care for himself. It was time to sell his home and he would move to a place where meals are provided and other care that he needs is available. Mind you my parents have only purchased 2 homes in their lifetime and still reside in my childhood home. They are not savvy or knowledgeable about anything related to selling a house. I was ultimately referred to the realtor's broker Melina who contacted me about my requests for fliers and/or a QR code and using social media to promote the house and specifically that in the walkable neighborhood of Englewood where my dad's house is located is a great way to inform people about my dad's remodeled and quaint home. I was told that fliers, social media and other suggestions for advertising were NOT within the advertising agreement that my dad signed with my mom present. They are responsible for signing the agreement but they also didn't know that for the agent/broker commission that all they would essentially receive is staging for a tiny 2 bed 1 bath home, pictures of the property and an open house (neighbors by invitation) the open house was self serving as a way to meet new potential clients and let looky Lou's snoop around the house. I was appalled and shocked no hustle, no strategy whatsoever to make this house move quickly. I believe the house had been on the market for not even 2 weeks and when Melina the owner of this company spoke with me she was a NIGHTMARE think Devil Wears Prada Linda Wintour kind of pompous, rude and condescending. I was hurt, felt disrespected and very upset by her actions and how she treated me. It led to a total breakdown in trust and confidence in her and her agent. I'm not sure if she had even the slightest twinge of care about my family and caregivers fatigue from caring for a family member. Selling his house included the dismantling of my dads home, belongings and it's a painful experience for him and our family. Hiring a realtor and a broker is supposed to take the responsibility and stress away from the family turning it over to "professionals" who happily collect commission and that is when we decided this was not a safe or honorable place to place our trust. The worst part is that I informed Melina owner/broker that my dad didn't have a copy of his signed contract nor did my mother. The broker said that it must be in a box from his move....ummm....No. Electronic email is standard for sending a contract. I did speak to Melina/owner-broker again and I was hoping for a chance to move forward and unfortunately I was again met with a communication style that was abrupt, harsh and her goal is about winning and being right instead of seeking to understand and find common ground. On the complete opposite spectrum our agent remained positive, kind, caring and compassionate. I highly recommend her and hope she's able to find a brokerage firm that matches her energy and professionalism. We appreciate her dedication to our family.

If you are even considering buying a home in Salem/Keizer, I need to tell you a story about an…read moreamazing woman and realtor - Melina Tomson. My Mom recently passed away from brain cancer. It was my job to "handle her affairs", one of which was to sell her home. We interviewed several people based on YELP reviews. We chose Melina to sell Mom's home. We had NO IDEA what a good choice we made. She staged the house just beautifully. Within days we got our first offer. But there were problems on the horizon. Essentially, my Mom's home (which looked beautiful) had a fair amount of deferred maintenance. Here's what we faced 1) sunken oil tank, 2) old roof, 3) heater air-conditioning needed to be replaced, 4) water main to the street needed to be replaced, 5) electrical panel needed to be replaced. That, combined with clouds on the title and some other "issues" meant that we had two "failed sales". Through all of this Melina was "as cool as a cucumber". She always had the answers. More than that - she always knew exactly the right person to call in to help. And, since she's worked with all these contractors before, she was able to get them to do the work with the expectation they would get paid at closing. She did all this with a super positive attitude. The house sold in a fairly short period of time considering the challenges. I don't live in the Salem/Keizer area so there is just no way we could have done this without Melina's finesse, knowledge, and hard work. If you are considering buying or selling a home in the Salem/Keizer market, your first move should be to pick up the phone and call Melina. I'm not a huge referral person, but I would take a phone call from anyone that has any questions. Melina is a rock star! Thanks! You are a friend of the family...

If you're a tenant looking to rent one of their properties be wary of Rhona Stultz! She is…read morecurrently attempting to keep hundreds of dollars from our security deposit! She is charging us for what is routine maintenance on their end to get the house ready for new tenant. We paid our rent on time and We're never late with rent. We were model tenants and paid $36,000 in total for the year we lived there. we handled a majority of our own maintenance work because they were awful about responding in a time manner. we left the house looking better than when we moved in and she's still trying to keep $715 out of our deposit! She has not been responding to my emails about the situation and i believe is planning on forcing us to take them to court to even hear back!! This is SLUMLORD behavior!

I honestly can't say enough good things about cascadian property management! We have in our new…read moreplace for a little over a month and couldn't be happier! Any issues wether big or small they are on it. And the communication is absolutely there! We do look forward to being long term residents. Definitely recommend for a property management company, the best I've ever dealt with.

King's Pressure Washing Service is EXCELLENT!!! Their bid was detailed and reasonable. They were…read moreprofessional and worked nonstop until the job was done and everything was sparkling clean. Peter did a beautiful job turning moss and mildew covered sidewalks, driveways, storage sheds, and gutters into clean and shining like new. I only wish we would have done it sooner. The house and roof also look new. Thank you Peter. You are a professional and a very hard worker! We highly recommend you! FABULOUS WORK!

Great service. Very Professional cleaning. I will recommend Kings Pressure Washing to my friends…read moreand neighbors.

Leanna is wonderful! I really can't say enough good things about her. She's knowledgeable, patient,…read morefun to work with, and responsive to texts and emails. Working with Leanna, I had complete confidence that the process would go smoothly and that I was in good hands. We got our dream house for the price we could pay. When we were done, I felt like Leanna was truly happy for us and celebrated this important moment in our lives. She even sent us two big crates of moving boxes. I recommend her 100%

Leanna is a class act, top notch realtor. She handled every part of selling my house with…read moreexpertise and a wealth of knowledge. Leanna's guidance and recommendations were spot on to ensure getting the best price for my house while spending the least amount of money. Leanna has a very responsive and timely communication style. She has a straight forward approach, which is refreshing these days. Her staging and use of Zillow showcase highlighted my home above the others. I received a cash offer for full asking price the same day that my house was listed thanks to Leanna. If you want someone you can trust, who shows up with a smile and does what she says she is going to do, Leanna is the one to call. She is also really funny and has some great social media videos.