I would strongly caution renters when dealing with Western View Properties, especially during…read moremove-out. We left our rental in clean, move-in-ready condition and followed the provided move-out checklist. Despite this, a large portion of our security deposit was withheld for cleaning charges that we had already completed and documented. While part of the deposit was returned, the remaining charges were disputed in writing. What followed was weeks of back-and-forth with no resolution. Emails were acknowledged, but the only response we received was that a "manager would reach out," which never happened. There was no clear explanation, no correction, and no meaningful communication--just delays. The lack of transparency and accountability during the deposit dispute made the entire experience extremely frustrating. Renters should be aware that resolving issues with this company may require far more effort than expected.

I would strongly caution renters when dealing with Western View Properties, especially during…read moremove-out. We left our rental in clean, move-in-ready condition and followed the provided move-out checklist. Despite this, a large portion of our security deposit was withheld for cleaning charges that we had already completed and documented. While part of the deposit was returned, the remaining charges were disputed in writing. What followed was weeks of back-and-forth with no resolution. Emails were acknowledged, but the only response we received was that a "manager would reach out," which never happened. There was no clear explanation, no correction, and no meaningful communication--just delays. The lack of transparency and accountability during the deposit dispute made the entire experience extremely frustrating. Renters should be aware that resolving issues with this company may require far more effort than expected.

If you're a tenant looking to rent one of their properties be wary of Rhona Stultz! She is…read morecurrently attempting to keep hundreds of dollars from our security deposit! She is charging us for what is routine maintenance on their end to get the house ready for new tenant. We paid our rent on time and We're never late with rent. We were model tenants and paid $36,000 in total for the year we lived there. we handled a majority of our own maintenance work because they were awful about responding in a time manner. we left the house looking better than when we moved in and she's still trying to keep $715 out of our deposit! She has not been responding to my emails about the situation and i believe is planning on forcing us to take them to court to even hear back!! This is SLUMLORD behavior!

I honestly can't say enough good things about cascadian property management! We have in our new…read moreplace for a little over a month and couldn't be happier! Any issues wether big or small they are on it. And the communication is absolutely there! We do look forward to being long term residents. Definitely recommend for a property management company, the best I've ever dealt with.

Shirley Miller is not only a professional at what she does, but she does her job with compassion…read moreand honesty. Dwayne and I are so very grateful for the wonderful opportunity she have given us with our new home. Shirley is a very understanding individual, with a heart of GOLD. She really does care about her clients and their feelings. She is a wonderful human being. Thank you again Shirley!

Shirely Miller was Professional. She went out of her way to get me a place to live when i was…read moremoving for Employment. She worked on her day off. She was the only one that called me back and followed up after 30 days of searching.

I love at home properties management. I recently had my hot water tank go out and water was…read moreeverywhere. It happened on a weekend too. Still, i had no trouble connecting with the emergency maintenance who was immediately at my door with a dehumidifier, shop vac, and no stress remedy to replace the hot water tank. They even left the dehumidifier for me to use as long as I needed it which I was super grateful for. They have multiple ways to contact them for an effortless way to connect with them and they'll respond immediately when you reach out to them. I have nothing but good things to say about At Home Property Management.

They will take your entire deposit plus charge you extra when you move out and let you live in…read moreapartment with black mold stay far away from at home properties plus the staff is incredibly rude

David and Alison are GREAT to work with. Pioneer Property Services managed rental of my single…read morefamily home in Beaverton while I lived out of state. David is highly experienced in the rental business, very responsive (always picks up calls or responds within minutes), takes care of your property including repairs as though it were his own, and is flexible to meet your particular needs. We had a unique situation with a short rental window and David turned the property quickly and found a great tenant. In addition, strong wind storms damaged the property and David coordinated the repair of damage to the outside of the house and oversaw the work directly to ensure it was done properly. For someone living out of state Pioneer gave me confidence that my property was being well managed. Thank you!

From the owner: Property Managementread more

am writing this review as a serious warning to prospective tenants…read more In my experience, this property management company failed to provide a safe or lawful living environment and ignored repeated tenant concerns. During my tenancy, I was nearly assaulted by a neighbor who threatened me with a baseball bat. I reported this incident, yet management took no meaningful action to address the danger or protect residents. Tenants were allowed to harass and behave dangerously without consequence. I also experienced extremely unsafe and unprofessional maintenance practices. A maintenance technician improperly worked on my water heater, causing a dangerous emergency inside my unit. In addition, interactions with maintenance staff were inappropriate and made me feel unsafe during work orders. Communication was also a major issue, as maintenance staff were unable to effectively communicate in English while inside my home, making it difficult to explain problems or ensure repairs were done correctly. Beyond safety concerns, I encountered severe billing and record‑keeping issues. After living in the apartment for only about one month--with rent paid through housing assistance--I was later told I allegedly owed over $5,000, which did not align with my tenancy or payment history. After moving out, inaccurate information about my tenancy was reported to screening companies, which damaged my rental record and resulted in housing application denials. I am now forced to dispute this information formally. Based on my experience, this company disregards tenant rights, fails to address serious safety issues, and creates lasting harm to tenants even after move‑out. Anyone considering renting here should document everything carefully and be prepared to seek legal help. Families with children or anyone concerned about safety and lawful treatment should strongly consider living elsewhere.

These people are terrible. The incompetent & rude staff will hang up on you. Faux scared women who…read morewon't act responsible for the harm that they are causing in a housing crisis. They use Pacific Screening to run your data through. Go ahead and look up them up. 1 star. You will be Defamed, by Pacific Screening, to Valley First. Valley First loves it too. There is a scam between them over your $50 screening fees. They are in cahoots. They just want your screening fee & deny you. People end up living in hotels because of Valley First. RUN!! I had a 'Case Dismissed'. Pacific Screening comes back with, "Your Guilty Actions...". This is sooo stressful. Don't rent from these GOONS!! Don't even try! RUN!

Customer Service Complaint…read more Today I visited your office to inquire about an available rental property. Unfortunately, the customer service I received from the receptionist, Dina, was very disappointing. From the moment I arrived, she was rude, dismissive, abrupt, and unprofessional. She did not make me feel welcome and showed very little interest in assisting me. At the end of our conversation, I respectfully told her that her attitude and the way she was treating customers were not appropriate for someone working in customer service. Her only response was, "Well, I'm sorry you feel that way," said in a dismissive and indifferent tone, without any genuine concern or attempt to address the situation. I believe the front desk staff represents the company, and every customer deserves to be treated with courtesy, respect, and professionalism. This experience left me with a very negative impression of your company. I hope this complaint is taken seriously and that appropriate steps are taken to improve the quality of customer service for future customers.

Do not recommend this property management company. Living in one of their units in West Salem has…read morebeen one issue after another. Maintenance requests take far too long to handle, and serious problems like mold haven't been properly addressed. Communication is poor, and we've felt uneasy about the people they send out to inspect instead of qualified maintenance staff. Renters deserve timely repairs and professionalism I hope management improves how they treat tenants.