This staff at Professinal Dental Care in Brattleboro are kind, helpful and supportive. The dental…read morepractitioners and dentists take their time, and do truly professional quality and pain-free work. I left feeling more confident about my smile, but more importantly, that my teeth were restored and would remain healthy longer. The practitioners at Professional Dental go above and beyond, and are clearly passionate about dentistry. I've had the privilege of receiving care from two dentists at this practice. One took a lot of time to go well beyond my expectations to treat and save an ailing tooth. Another, I called an artist, as the pride, care and satisfaction he took in restoring my smile while saving my teeth were palpable. I would recommend Professional Dental without hesitation!

Careless hygienist who caused unnecessary pain during cleaning including excruciating nerve pain…read morewith tool between teeth did not heed my request to be more gentle when I stopped her the first time. She continued in her roughneck fashion until I stopped her again, describing the pain she'd caused and left mid cleaning, holding my mouth in pain. Previously, I'd had my teeth cleaned twice a year for three years by their other hygienists with no problem. I will not go back to this office, nor do I recommend it. Additionally, their dentists are frequently replaced which is never a good sign. The current new assistant DDS is in office only on Mondays now. Receptionists don't last long either. BTW the practice photo (web stock pic?) is out of date, those guys aren't here anymore, if they ever were.

I've been going here with my family for 10+ years and I'm not sure what to make of it anymore…read more With Dr's Heydinger and Neumeister it was a 5* dentist office. Now there seems to be a revolving door of dentists and hygienists. The care seems OK, but not to the level that it was, and I wonder about a place that has so much turnover. I'm still going there for now, but I'm not sure I would recommend it the way I would have in the past.

This dentist office is great place to get your teeth cleaned and fixed. They are kind and gentle…read morepeople. I recommend that you go to this dentist office!

The people here are very nice but I find it very unprofessional when the hygienist or dentist and…read morethe assistant carry on a complete, personal conversation while working on my teeth.

Okay, so an update to my review. I went for my (ahem) yearly check up a few weeks ago, and as…read moreusual, the staff were all very nice and helpful. The oral hygienist took my x-rays and did the cleaning, as usual. But then she said, "Let me see if the doctor has time to see you today." Huh? And apparently he didn't. I was told that she thought my teeth were fine, but he'd look over the x-rays and give me a call if he needed to. Um. Okay. I'm not knocking the oral hygienist's skill or experience, but I made an appointment to see a dentist and I paid to see a dentist ... and I did not see said dentist. How can he be "too busy" to see a patient on the day the patient's scheduled? It's as if I went to the eye doctor and was told by the tech that my vision was still really good with my current glasses, so the optometrist wouldn't need to see me that day. It felt very weird.

yeah... not good! Billing a missed appointment fee to a customer that has been with them for a…read morelong time and has spent tens of thousands there is unacceptable for me. I did get a reminder but it was a text one month earlier. I have no other texts or voice mails. I'm old and retired so a day or two before would have prevented this. I truly got only one notice according to my phone's voice and data history. Goodbye Brattleboro Dental Care.

When the tech has to repeatedly remind the dentist which tooth he is supposed to be working on its…read moretime to go somewhere else

I have been going to Estey Dental for many years and have always received good and honest care. The…read morehygenist is careful and does her job pleasantly & without pain. Dr. Karlis is very skilled and when I needed a crown, worked with me until I could pay for it. The result was a nice new tooth at a rate lower than other local dentists. Highly recommend!

The Dr is actually quite nice, we just had a poor experience with who I am assuming is the…read morereceptionist. About four years ago my daughter had a full set of caps put on most of her baby teeth at age 3.5 in what was for her, traumatic circumstance. Needless to say, we never went to that dentist again. One of these caps fell off recently causing her mild to moderate pain, but none the less an acute situation. I called Estey Dental and the receptionist told me to Dr was out and she needed to speak with him about scheduling. She called back a few minutes later saying that he "didn't do caps" and would not see her and she HAD to go back to what we in my family call "the bad dentist". I told her about my daughters bad experience there and asked if he could simply assess the tooth, and she cut me off saying "no. She must go back to the other dentist. He won't see her". Long story short, I found a dentist that would see her with a referral from Estey Dental, I called and told them and the next day they called me to schedule a time for the Dr to assess her tooth for the referral. What a waste of my time!