If there's one thing Middle Georgia has taught me, it's that the bugs here are relentless…read moreespecially spiders (my absolute nightmare). When we bought our home, the builder included a one-year termite warranty with Northwest Exterminating, which we extended and added pest control to. Customer service has been excellent. Our service associate is professional, reliable, and very thorough. I also appreciate that they use pet and family friendly treatments since we have a dog. That said... I'm not convinced the pest control is working. In my previous home which I battled with spiders. Once I hired a pest control company, they didn't completely disappear but when I saw them they were not alive. With Northwest, even after treatments, I'm still seeing more activity than expected. I keep bug spray in multiple rooms, which shouldn't feel necessary. The only thing that seems consistently effective are the sticky traps, they definitely catch bugs. I understand some environments have more pests than others, but I'd expect to at least see some results after treatment. Right now, it's hard to tell if the service isn't as effective or if these Middle Georgia spiders are just built different. We're sticking with them for now and hoping next season brings fewer uninvited guests.

I have sent this company two checks to cover my bill but they claim they did not receive them…read more First they claimed someone was stealing their mail. When I called the second time and got the manager she claimed they never said that. Now she says she will turn this over to a collection agency. I would advise against using this company due to their inability to accurately run their office. I have had to cancel two checks which has cost me $50 which is almost as the bill I am trying to pay.

I had the "unique" experience of coming back from a trip abroad and finding an ant invasion in my…read morecar. I was driving back from Atlanta, and realized there was a major problem by the time I got to Macon (I am not a Macon resident, but pass through on my way home). I called White Lavender Pest Control to see if they could help--and they did. Mr. Windham was extremely kind and patient as I explained the situation. He sprayed my entire car and calmed my nerves about the ant problem. He was also quite generous and did not charge me for his services (he also didn't ask for this review). I am beyond grateful to him for his time, his customer service, and his generosity. I had never heard of the company, but I HIGHLY recommend them for any pest control issues you may have. Mr. Windham, thank you for your help today!

Today Ernest came for our scheduled service. He was a wonderful young man who was professional,…read moreknowledgeable and personable. Ernest, thank you for a great experience. Thank you also for being so patient while our dog was moved to allow access to our home and back yard.

#Orkin I am really trying to be patient with this company but I'm finding it increasingly more…read moredifficult each time I try to get answers and I'm ignored. Well over a year ago we called Orkin to address an issue we had. IMMEDIATELY upon arrival we we sold a $1500+ plan to treat what we were told was termites. Putting our trust in this company, we moved forward and paid for the $1500 treatment. The treatment required several revisits before the job was complete. Not long afterwards we were notified that in order to continue to be protected we would be required to pay an additional $250+ for yearly inspections, which we reluctantly did. VERY SOON AFTER we paid for yearly inspections we began to notice the VERY SAME activity in the VERY SAME spot that was initially said to have had termites. We called #Orkin and asked for a followup inspection. It took a few days but a technician was dispatched. He did not have any answers other than saying he needed a sample of the bugs, which appear to be beetles, the SAME bugs that were present at the onset. He advised us that the bugs would be sent to the lab and treatment would be determined from there. Well ... three weeks later and after not hearing anything back we called again. The SAME technician was dispatched and he said and did the EXACT SAME THING. He took samples of the bugs and AGAIN advised us that the bugs would be sent to the lab and treatment would be determined from there. Three MORE weeks go by and we call AGAIN, this time a supervisor was dispatched and guess what??? He advised us that the bugs would be sent to the lab and treatment would be determined from there. In addition he says that the bugs appear to be beetles and this will require a completely different treatment. I'm pretty confident that they sold us a termite treatment that we never needed and now they have left us to our own devices as we have yet to hear about the samples taken by the supervisor over two weeks ago. I've been doing some research on this company and I'm becoming more alarmed about what I'm seeing. I would NEVER RECOMMEND #ORKIN.

Arrow Exterminators performed the quarterly inspection on our house in Macon Ga on 12/2/2024. As…read morewith each previous inspection, I pointed out that there is a steady stream of black ants crawling along the foundation and going up behind the siding. Each time I have expressed a concern the ants were getting into the walls. The technician have assured me they have sprayed for ants and put out a bait to stop this and there shouldn't be anymore problems. Today 12/5/2024, I came into the kitchen and the black ants were crawling up the cabinets and on The stove. They are along the baseboard and floor. I sprayed some insecticide I had but they are still crawling. I called the technician and he said he would submit a callback and I told him that wasn't acceptable. Soon afterwards I received a call from Chris and he wanted to know what was the problem. I explained everything to him and he said the earliest they could have someone come out to treat for the ants was 12:00 today. I told him that wasn't acceptable and to bump somebody in order to get someone to come out and treat for the ants. He said that wasn't going to happen and did I want someone to come at 12:00. I'm not a happy camper with Arrow Exterminating and would not recommend them to anyone. Jerry Edmondson on the morning of December. 6, I opened the doors to the pantry and the black ants were crawling all over boxes and packages. I called Arrow Exterminators and was told they wouldn't have anyone available until Monday noon, Dec. 9 and they would send Leonard the service manager out to take care of the problem. I told the lady this was unacceptable and needed someone to come out and take care of the problem now. She told me that wasn't going to happen and the earliest they could have someone out was Monday noon. I asked her how would she like to ants crawling all over everything until Monday and she said she wouldn't like it either. She suggested that if I couldn't wait until Monday noon, maybe I could find somebody else to treat the ants. I made one call to another pest control company and they had someone out within a few hours. After their treatment, I haven't seen any more ants. On Monday morning December 9, I called Arrow Exterminators and cancelled my service with them. I would not recommend Arrow Exterminators to provide pest control for anything. This company is not customer focused. Jerry Edmondson Macon GA

Arrow Exterminators & especially Service Manager Leonard went above & beyond helping our law…read morestudent daughter with her infestation - treated her like one of his own children! Truly appreciate the care & communication he gave us/her, especially with us being so far away. Definitely appreciate the advice & information shared!

I stopped using this company a few years back because I didn't feel I was getting the same results…read more I personally felt areas were not being sprayed and that really surprised yet bothered me. Also they would go up on the fees during the contract. This happened more than once less than a year's time. That is too frequent for me especially when I'm in a "contract." So no I cannot leave this a 5 star review.

Blitz is an amazing company with amazing an knowledgeable technicians. Polite and very…read moreprofessional. I support small business and the hard work that goes behind running a business. They take the time to explain exactly what they are going to do and always have a smile on their face from the time they pull in until they drive away. A++ customer service . If you give your money to the "Big Name Companies" you are wasting your money on products that are a band-aide and not a solution. Pricing is unbeatable. I think we are going to be seeing these guys really expand their business with the service they give. Keep up the great work Kale Newsome, you Sir have my approval ! Thank you Blitz !

I originally signed up with Michael for pest control of the interior and yard of my house. The guys…read moredid an amazing job and my indoor / out door no longer has any fleas. Yay! Today Jason came out, for the transfer of the termite treatment from the original company whom the former owner of the home had used. Jason was amazing and even helped me out with a task that I was not strong enough to accomplish. I am new to Macon and by far this has been the best service of any of the services I have gone with for my home. Their work is quality and still affordable. Their ability to communicate is a bonus. If you are looking for help with any pest problems, look no further. Thanks again Jason for helping me, you are my hero!

Five stars for fast, easy, and fantastic service! I'm honestly switching to this company from my…read moreregular pest control because of how straight forward and simple this company is. Had the pleasure of working with the owner who seriously LOVES his job! He was professional, fast, and gave me options a lot of other companies didn't. Highly recommend checking with this company first before you call someone else out!

I've used Bughouse for one and a half years. I get a quarterly inside and out bug spray done and…read moreit's all good. They're really nice and I actually appreciate their service. That's why I'm taking the time to give them a well earned good review. I chose them kind of randomly because I thought they had an office nearby. I check reviews before using services so yes you should use this company. They're excellent.

I spoke to a very nice young lady on the phone and told her what the problem was that I had. Sent…read moreout brad. Told bad brad the issue. He looked at it and when I asked him if I could have written confirmation confirming what he he just told me, he said he'd email it to mea and most likely that day. Never heard back from him. Since he'd called me on his personal cellphone to ask if he could come early, I texted him. He sent a generic quote for a quarter that is good until "23." Is that 23 days, the 23th of this month? Who knows? It simply says 23. When I texted him back that he didn't send anything relating to the issue that I called him out in the first place, that he orally confirmed, never heard from him again. I would have gladly paid for a report of the issue I'm experiencing THAT he confirmed. All he was interested was German cockroaches which I don't have. All I got out of it was tied up for a couple of days waiting for him to come out here and my house reeking of cigarette smoke that enveloped him.