Prompt,politeness thorough.Very particular concerning window details...Office was caring and…read moreprofessional.Serviceman took his time to listen.

They did an outstanding job replacing a large window at a very reasonable price. The technician was…read morehighly knowledgeable and professional. It's impressive to see how one person can expertly manage such a large window from a ladder!

I just had my garage door repaired. Craig was very friendly, professional and knowledgeable…read more Service was done the day after I called. He explained everything he did to fix the door, then also did some minor repair and maintenance on a second garage door. Price was reasonable. Service was excellent. I had use of my door again in 24 hours. Would definitely recommend!!

A year and a half ago I had this outfit install 2 expensive garage doors. One door has operated…read morewell since then. The other door started making noises and when called they responded promptly and tempered the nose but it was still not perfect like the other. Recently our door began to act up again by not closing and required multiple tries to get it to close. I called first thing Monday morning to ask for service relating that my wife would be working from home the next 3 day and the owner said someone would be out in the next 3 days. NO SHOW. My wife said she could stay home Thursday if I would arrange for someone to come out. I called River City doors that morning and they were there in 2 hours and the door is whisper quiet. I do not recommend this company.

As a bartender with over 23 years experience in all different settings I am hard to please, and…read morevery particular when it comes to how I want to design and orchestrate hospitality from a bar within my home. From the design phase to the finished product today, it was a little over a month and that was only because I changed my mind multiple times throughout the job, which is extremely annoying for most people. Well not for this guy!!! every curvI threw at him he resolved within minutes. All associated teammates involved in the project, including the electrician, the plumber, and a few others, were very professional efficient, and they cleaned up after themselves. The job is fantastic down to the last detail. I've got five kids who were running at his feet the entire time he was working and he handled it gracefully and safely along the way. He maintains professionalism and he does great efficient work. Definitely will be calling him again for many more projects. See for yourself in the attached photos. It is simple, but it is exactly what we asked for down to the colors, cabinets and functionality. Thank you very much Mike The Handy King

Very thorough assessment of job. Suggestions helpful for pre-work. Very professional and friendly…read more Recommend.

Steer clear of Level Up Baths. Sadly, there is no rating below 1 star. Company work is shoddy and…read morejob was left incomplete. Contact with salesperson and office manager was a waste of time. Complaint with texts, pictures and email messages were filed with BBB in Dayton but were considered unsubstantiated. Owner claims he was never notified. Nick the owner states that he was never notified and has NEVER bothered to contact me personally. The surrounds were of poor acrylic quality (folded over and would not stand alone when leaned against a wall) and installed sloppily. The 2 plastic corner trim pieces did not match the color of the surrounds or the tub, and consequently were not installed. ALL exposed caulking applications were amateurish and sloppy. Caulk was applied thickly, in waves, and uneven wherever applied. The crew was unable to mount either the soap dish or shower shelves that were purchased, leaving them on the floor of the tub. The installers failed to finish the wall below the alcove mounted tub edge on both sides. The crew failed to correctly install the faucet handle forcing the faucet handle to protrude about 2.5 inches from the escutcheon or cover face plate. The shower head, handle, faucet and drain are not aligned. (See attached pictures) Another construction team was hired to trim out the bath/shower/surround/drywall and remount the faucet handle to fit flush against the cover plate. There is a total lack of oversight, leadership, quality control, workmanship, follow-up or responsiveness of Level Up Bath or it's employees. Their word is not their bond and the 100% guarantee is not worth the paper it's printed on! Save yourself some grief and thousands of hard-earned dollars. Definitely NOT RECOMMENDED.

We had several problems with this company. The girl that sold us on Level Up Baths and all the…read morepeople who I actually saw were really great people. As soon as we had a significant problem arise........The owner Kyle, was not returning my calls. Then when the job was complete......and mold was growing up the sides of the shower (after 2 months of using it), he would not return my husbands calls. My husband finally got through to someone at the Columbus location and they sent two well trained guys who were able to tear out all the mold and caulk and redo it. There were several other problems that don't need to be mentioned, but I had contractors working for me who could not believe I paid $15,000 for this. They said they could have done my shower for under $5,000 with REAL tile. It is sad that there are such greedy people in this world. Oh.......I need to mention they gave me only $500 off for ordering the wrong shower tray. They then had to order a new one. We could not use our shower for over 8 weeks.

I was well pleased with the way the whole project was done. They removed the old structure in a…read moretimely fashion and ordered and installed the new quickly and cleaned up very well. I am very satisfied with the complete project, quality workmanship Cliff Maxfield

We bought Provia Windows and could not be happier. We started working with Mike and Nick. Both were…read moreexceptional at giving us a good overview of window options and did not apply any pressure. Once we made the decision for Provia, Jennifer, office manger, kept us informed as there was about a 3-month waiting period. She too was great to work with. The windows arrived and the install team was fantastic. Doug, Wayne, Wes and Rick were all very friendly, prompt, courteous, and did a quality install job. As they found problems, they went out of their way to fix them. In one case, the board under one of the large windows was completely rotten. They went to Lowes and fix the issue the very same day it was discovers. We definitely recommend Doug and the entire install team as well as Mike and Nick.