This is the second time we changed our windows, and I should say that the first experience at our previous house left a lot to be desired. As is usually the case when you know little about something and end up trusting a company that presents itself well to do your project, we did just that and then regretted we didn't do a proper research. A few years into replacement, it seemed like some of the windows weren't properly insulated as draft was felt coming in from feet away. Not only that but after another couple of years some started to become foggy inside. Needless to say, we were quite frustrated. This time around I was determined to make it right. I did my research and after getting several quotes, I couldn't help but lean towards Window Mart, despite an impressive list of candidates. Of all of the sales persons, Ivan who represented Window Mart outperformed the others with his genuine personality and well rounded knowledge of the windows that he conveyed though an excellent presentation. He clearly demonstrated the advantages of his product and confirmed that it would be best to go with triple pane LowE-272 windows. It wouldn't have been a 5-star review though had the installation not been done properly, considering that it wasn't the first time, years before. Thankfully, Sergey (the installer) nailed it - I could tell he was giving it his best - as well as cleaned thoroughly afterwards. All in all, Window Mart deserves my highest recommendation and assurance that you will be rewarded with the best product and service that this market can offer. read more

We recently used Window Mart to install our basement windows and new doors in our home. This was our second experience with Window Mart - we used their services previously and were so delighted, we invited them back. Denys was our project manager who communicated several days before the exact time and date of our installation and sent a detailed email of what to expect and how we could best prepare for their arrival. We were delighted that Maks and Mike travelled to our home in Whitecourt from Edmonton. Despite the distance they were prompt, showing up exactly on time for both days of our installation. They worked quickly and efficiently to install all windows in a single day. They worked around our dog and our daughter who works remotely to ensure her schedule was not impacted. They were very polite and respectful, even removing their shoes every time they walked in and out of our home. During the second day when they worked on our door installations, they were so very careful with our framing and siding as they installed doors that fit with an almost perfect seal. Their attention to detail was impeccable - they were so meticulous that they installed one window twice as they didn't quite like the fit to ensure our compliance to code for an evacuation route (an upgrade we were making to be able to classify one basement room as a bedroom). We couldn't say enough positive things about Maks and Mike - we'd happily use their services again. read more

i was shopping around for a few months and getting a few different estimates for my windows and my doors until i meet Tim Ametov the sales personal of Window Mart he came on time was very punctual and very respectful, I told him that I dont have all the money for my project and he didnt treat me any different when I said that to the others they werent as dedicated anymore. I told Tim I wanna change a couple windows at a time and he suggested I do all so i can get the best rebate and discount and he offered me to finance it at a low interest rate and ZERO DOWN I could not ask for a better deal he was very ambitious and amazing at his presentation and explaining everything. Everything he said was happening the way the installer Tahir & Aziz came and layed drop sheets all over the house so they can walk with there safety shoes without making my floors dirty they were also very respectful and walked me thru everything that they were doing and they didnt mind me watching and asking questions. I am happy with there work and if you're looking to change windows or doors i would recommend none other than Tim from Window Mart. Save you the hassle on getting a lot of different quotes and save your the time. 5 stars service read more

The windows that we had were original ones and most of them needed replacement because the wood at the bottom had been deteriorating and we also wanted to increase the energy efficiency of our house considering how much the technology has leaped forward in this 30 year period. Luckily, our friends recommended Window Mart to us, who did a terrific job for them replacing all the windows, as well as converting their patio door into garden doors. They did it again! Outright, we were very pleased with the way Ivan explained everything. Oh yes, the praise that our friends Nate and Kayla gave him was well deserved! We felt totally comfortable proceeding with the order right then and there. We didn't expect anything less from the installers, and thanks to Sergey and his assistant, the work was completed in a timely manner, with no spots left for us to clean. And oh well the windows - aren't they just fabulous to look at and operate! The sliding doors too - we absolutely adore having the blinds built in-between the glass panes, makes them so much more useful! Could not be happier with the treatment we received from Window Mart and their product. Simply outstanding! read more

Great service from start to finish!!! We were looking to replace all our windows & doors in our 25 years old house. After research of 4 companies Lux windows, Ecoline, Home Depot and Window Mart we decided to chose Window Mart. Our sales consultant Ivan came over to our house on time. He explained several options in terms of style, colors and different type of installations. Also he gave us options of financing witch was not big factor for us to make a decision use Window Mart but because of the way he explained the whole process up to showing us how are they made. In terms price they were not the cheapest but considering windows are one time purchase we decided to get quality product. Installation crew was great to deal with. They did a great job and cleaned up after they finished installation. They took away disposal. We would definitely recommend Window Mart to our family and friends also who is looking for great product and customer service. 100% satisfied !!! read more

We recently had all of our windows and doors replaced by Window Mart, and our experience was excellent from start to finish. Our salesman, Andrei, was fantastic. He took the time to walk us through all of our options, answered our questions thoroughly, and was very accommodating when we changed our minds on the style of a few products. We never felt pressured and appreciated his patience throughout the process. The installation team did a great job, and we're very impressed with the overall quality of the workmanship. There were a few minor deficiency items after the installation, but Window Mart addressed them promptly and professionally, which really reinforced our confidence in their customer service. Overall, we're very happy with both the product quality and the level of service we received. We would definitely recommend Window Mart to anyone looking for new windows and doors. read more

Recently replaced my windows, my front door and my my patio door thru this company. I have to say my experience was great Tim Ametov came over and showed me all the different types of windows and doors showed me their product he was very good at explaining everything very detailed. Tim Ametov also came on the day of installation to make sure everything was going well. Tahir and Aziz the installer did a wonderful job they cleaned selves vacuum where was needed and made it look like nothing happenedmy husband and I are 100% satisfied with their work. knowing that I have a transferable 25years warranty is very comforting I am now enjoying my new windows and would gladly recommend this company to all my friends and family. read more

I recently had the pleasure of working with Narek, the project Manager at Window Mart, and I must say, he was incredibly professional throughout the entire process. From the initial consultation to finalizing the details, Narek took the time to understand my needs and provided expert advice, ensuring I chose the best window solutions for my home. The installation team was equally impressive. They arrived on time and completed the job with precision and care, leaving no mess behind. The installation was flawless, and the new windows look fantastic. Overall, I had a great experience with Window Mart, thanks to Narek's professionalism and the excellent work of the installation team. Highly recommend! read more

We were looking for windows and doors replacement for our house. We got 6 different companies for quotes and we decided to go ahead with Window Mart. We had Max came over to give estimate. He explained how the windows were made in Canada. After we decided to visit their showroom. They were not the cheapest but we felt that their windows and doors superior. Also they offered best warranty witch was a big factor for us. Windows and doors were installed back in August 2018 and we waited to see how will work out in winter. We are satisfied with it and make a big difference on saving heat. We would 100% recommend Window Mart to anyone who is looking for great product and service. read more

I had a great experience with Windowmart! I replaced several windows and two doors. Vitalie was patient, knowledgeable and gave good insight and recommendations as in what direction to have windows opening for best air flow, etc. The quote was quick, accurate and a lot less than other companies. The installation crew led by Mykola were professional and finished earlier than planned. I have log siding and they were very respectful of that and did great work. The clean up was fantastic. The project could not have went any easier, completely stress free :) I am very happy with the quality of the work and the products. read more

We wanted to change our windows and sliding doors a few years now, got couple quotes in spring but did not feel comfortable making the investment. In late summer we decided it has to happen and tried Window Mart. Daria was much more professional than first two sales people. She spent around 2 hours with us - showed actual windows and took time to educate us about them. Installer did very good job and cleaned well after he finished installations. Now we have great looking windows and sliding doors are super easy to open and close. Next year we plan to also change front and back doors and will choose Window Mart again. read more

My husband and I were looking to replace our front and back doors. We have decided to use Window Mart after their sales consultant explained different options we have. In the mean time we thouth to get price for our windows. They have the best quality so far and different payments options available so we decided to do whole house windows & doors. Now is being 2 months since windows and doors are in. I love my kitchen window and sliding patio door because now I can cook and have fresh air. We already recommended Window Mart to our parents and would recommend to anyone who is looking for greatest quality and services. read more

Window Mart is the kind of a company you almost instantly feel will do things right. Ivan who came to do the estimate on our windows and the front door most certainly hit home in that department. It was crystal clear the quality was rock solid and we knew we didn't want anything less than that. The same can be said about the quality of installation. I have been in the construction business for a long time and I gotta tell ya, Sergey and Alex came across as very capable of doing the job and the results speak for themselves. Sure thing we will not hesitate to recommend Window Mart to the many nice folks out there. read more

We dealt with Ziad at the Edmonton office. He told us that it would be about 5 months to build our custom doors. Five months later, a major cold snap hit. Windowmart called and suggested we wait for warmer weather, which we agreed to do. During a brief break, they attended and installed our doors. After they left, the front door needed a small adjustment. Oleksandra from service booked a visit, their techs showed up at set time, adjusted the door, checked it twice, smiled and left. We have received several compliments on our front door, and we are very satisfied with the quality, value and workmanship. Thank you read more

We were looking to get some windows replace in our 32 years old home. After careful research out of 5 diferent companies decided to go ahead with Window Mart. Reason of that was factor number one quality of product and two their sales rep was very friendly and not pushy. In terms of price they were not the cheapest but reasonable compare with their quality. Installers come and did great job. They cleaned up after themselvs. Windows looks great. We are going to use them again in spring for rest of windows and posible doors. 100% recommend Window Mart to anyone who is looking for best product and best service. read more

A few years ago we bought windows with a company that is no longer in business. Last year we went with Window Mart.What can I say..We liked the quality. The installation was done very professionally. During this frigid temperatures we called our salesperson on account of condensation forming on our windows. Daria patiently educated us on some "tricks" on preventing this moisture. And today she called us to check if it disappeared. We were pleasantly surprised on this professional service. They are very busy company, but put the clients satisfaction first. Highly appreciated the excellent customer service! read more

Fantastic experience! We cannot express enough compliments to Ivan and Sergey who we feel did everything they could to make it indeed a fabulous windows & patio doors replacement experience. The first gentleman went through a very engaging presentation that had us emerge afterwards with a good understanding of what we want in our house. Before we only knew that we needed new windows and doors. Great job Ivan! After Sergey had finished the installations, that understanding turned into conviction, having left us with absolutely no doubt that Window Mart was rightfully chosen to fulfill this project! read more

My husband and I can say nothing but good things about Window Mart and the people that work there who we had the pleasure to deal with. At the start, we didn't really know what to expect, but after Daria's visit, we felt confident continuing with this company. She showed great knowledge of the technical aspects of the windows as well as the doors, manifested in how easy she handled our questions, and we had quite a few. One of our concerns was installation, but now that the work has been completed, I can easily say that it was done by a professional. Window Mart earns our highest recommendation! read more

High quality windows with perfect installation Eight windows in our house have just been replaced by Window Mart. The project started with Slava's visit. With a demo window, Slava explained their products, answered all our questions, and helped us make the right decision of hiring Window Mart for the job. Alex and his crew came for the installation on scheduled day. They removed the old, installed the new, and made sure everything fit perfectly. After all finishing done, they did thorough clean-up. True professionals! We look forward to welcoming them back for doors replacement. read more