Living in a high rise the building has specific rules and a special elevator to use for building…read morematerials and any other large or dangerous items that could cause injury or damage to the elevator or persons in the elevator. You can request the service elevator or make reservations to use it for a block of time. Empire door and glass refused to use the service elevator reserved for them. Empire Door and glass told me they didn't have time to wait for the service elevator, they completely filled the private elevator with heavy duty steel balcony sliding doors and a pair of 4 foot by 4 foot windows. So they choose to take another elevator besides the one reserved for them. This caused other people to wait for yet another elevator, but also is dangerous and reckless behavior that damaged the unprotected elevator. The employees were rude, and surprised I even got into the private elevator with them, as if it was theirs. Rude and unprofessional on the job, I would highly recommend you find another company for your door and window needs as this company does not appreciate the space they are working in, or the rules that apply. This makes me concerned about the quality of work, and other shortcuts they probably make. An extremely unprofessional experience. Another concern was they wore no uniform. Old jeans and dirty boots. Then to make things worse, instead of using the loading dock they brought these items through the front lobby, and front entrance to load them into a pick up and a van parked illegally in a no parking zone in front of the fire station, blocking any emergency vehicles such as an ambulance, or several fire trucks from exiting, blocking access. Unbelievable ignorance and arrogance with poor judgement does make this company your worst option. Disregarding rules on premise, as well as the no parking zone, but also blocking emergency vehicles from exiting is just the third strike. There are many better companies you could use. I wish everyone a better experience than we had, good luck.

We just needed to have a basic job of three screens replaced. Empire had to come back not once, not…read moretwice but 5 different times since they could not measure correct all the times before. This is still not correct and they will be back again. About ready to use another company. This is not the first error either. They have messed up many times in the past.

Originally gave them a 2 star review a couple weeks ago, changing it to one star. They came out…read moretoday to replace four bathroom wall tiles and they are not even close to the right color. Also told them of the wall outlet that doesn't work and the person I talked to said he would look at it while he was here. Well, another worker showed up, didn't know anything about the outlet and it took 4 hours to replace the tile. I didn't check the tile until after the worker left as they had been often I figured they could at least get the color right. I cannot express enough how difficult it has been to work with thia company and would not recommend them to anyone.

I appreciate Signature Home services's effort to get everything correctly done with our bathroom…read moreremodeling. They worked well with my wife and made our bathrooms something that we can be proud of.The staff was knowledgeable and dependable. Jim B.

After a major hailstorm we replaced windows,siding, and the roof. I really appreciated them…read morehandling the claim with insurance company. When insurance only wanted to replace damaged part to siding, they provided pictures an researched product an proved we could never match current so we got all new siding. Same back an forth with windows. I never spoke to insurance after they came on board. People were a pleasure to work with. The crews were efficient an cleaned up. Highly recommend.

Very professional company. They did my roof, gutters and windows on two sides of my home. I intend…read moreto call them back to do more windows when I'm ready. The job was done over the course of 3 days, the communication was great and clean up was excellent. Very satisfied!

Not impressed. Very unprofessional. I was quoted $299 on the phone for a new garage door motor,…read moreplus labor, for same day installation. An hour later another guy calls me saying he could be to my house in 30-45mins. I wait and wait. He shows up late and says he doesn't have any parts with him and can be back in an hour...as he was driving a normal pick up truck. He tells me it's going to be $500. I stated that I was quoted $299 on the phone and he begins negotiating a price with me. Very unprofessional and I ended up turning him away without any work being done. Complete waste of my time.

My friend called me to look for garage door company in the middle of the night…read more He had emergency and had to leave ASAP I tried so many calls but no one was able to help and come over but TC Garage Door not hesitate and came out to fix the garage door. Thank you Simon for coming out at late night hours. This company definitely deserve five star And if you look for garage door repair this is the right company.

Took forever to get a quote and then place an order. Once done the manufacture was backlogged. To…read moretop it off they were damaged by the installer and still waiting for a warranty call to fix. During the call to see the damage they forced the window ope too far and caused over 1000 in damage to window coverings. Don't recommend at all

So we had them install windows many years ago. One them stopped being able to stay up. They were…read moreable to verify our purchase and take care of the windows within a few days. Oh! And the repair person was a nice source of knowledge and teaching.

We had such a great experience with Incline Exteriors. We've had leaking in our garage for 2 years,…read moreand have had Safe Basements, a landscaper, another general contractor all come out to try to fix it. No luck, and the wood had started rotting. We were really scared. I called Incline and they put me in touch with Pete, who is the nicest young man. He is so fast with communication - he responds within a couple of hours via email. He came right over, measured and gave me an immediate estimate - all the while telling me that he didn't think him installing gutters would fix the issue. I mean, he could have just sold me gutters, but they're HONEST people. So I ended up buying the gutters because I'd tried everything else, and they were very reasonably priced. Fast installation, and my husband just looked at them - they installed gutter guards without us even requesting them! That was such a nice surprise. So I had them out again to see if they could troubleshoot the leak. Within 10 minutes, the guy seemed to isolate the issue and made a recommendation. My husband just fixed it and the leak stopped. So Incline saved us a ton of trouble and money by just being good guys. Finally, I cross a dangerous intersection with my children everyday which is near their business. They're the most considerate drivers, and always pause to look for pedestrians in the crosswalk. I know that might be a silly thing to point out, but their attention to safety is important. I'll be a customer forever - thanks for everything.

Project bidding process and customer service was terrible. They came out for the appointment, but…read moredid not want to be bothered to write up a bid for my project, HONESTLY if you can't write up a bid for my project (which is just typing) Why would it be good hire you to fix the roof? They didn't follow up, i had to call them to try to get a price, and when i did get a hold of them they forgot about my bid, then just gave me oral guess 2500-3800K for my project and then call me back later the same day to give me another oral guesstimate of 6500-7000 K for roof repairs. They seemed unorganized, lazy, and didn't want to do my project. It would've been better if they declined early instead of wasting my time and theirs.

Be aware he sold this business to A1 . They don't tell you when you schedule with them that the…read morebusiness has changed . They now charge you 59 dollars for just coming out and tried to tell us we have to pay 1,000 for one broken spring . We said that's robbery he called his boss and said oh ok 400 no warranty. We sent him on his way . Only use this company if you like to get ripped off.

Went to the gym early this morning and noticed my garage door closing oddly. Upon return home, I…read moretook a look and saw that, somehow, the J-arm had come disconnected from the door. I was able to reconnect it, but having never encountered something like this before, I wanted to get the door checked out by an expert. I called around to a couple of companies and appreciated The Garage Door Guy being able to send a tech within a couple of hours. Upon arrival, he quickly diagnosed the problem -- the opener and door being improperly installed. The technician was able to adjust the door and opener so it would work again and provided pricing options to have a new door installed. Cost to have the existing door repaired and the quote for the new door seemed very reasonable. I've found my garage door service shop, that's for sure!

We decided to use this company to repair our roofs after hail damage. The managers worked closely…read morewith our insurance company to make sure that all areas were covered as much as possible by our policies. Green Guard replaced siding and wrapped all of the trim on our old garage and did excellent finish work. On an old barn, they replaced the entire roof and underlay, as well as wrapping the trim. They also repaired the roof of our home. We were very impressed with their cleanup after leaving the site, as minimal debris was left behind, despite the large amount of materials that they removed. The representatives were quick to bring us samples and return communications. They kept the project running smoothly from start to finish, and kept us on track with insurance processes. If you are a busy person looking for a company that keeps in touch while working on your home, we recommend their supportive services in what can become a time-consuming process when dealing with insurance companies. They went above and beyond to ensure we were taken care of. Highly recommended.

I had an extensive hailstorm in May of 2022. I contacted Green Guard construction as they were…read morehighly recommended. I had the sales rep come out and indicate there was in fact damage, so I contacted my insurance company to have it assessed. Initially my insurance company claimed my roof was normal wear and tear with age. Green guard construction Immediately took action and requested a second look from my insurance. Upon a second look after Green Guard fighting my insurance for me, they had my roof approved. Communication was excellent throughout the process all the way until my roof was redone. Upon completion they cleaned up their mess very thoroughly and i am highly pleased with their quality of work, excellent customer service, and great communication. I would highly recommend Green guard Construction to anyone that needs a new roof, siding, gutters, windows, etc. I promise you will be in great hands!