Had this company do some work for me at my house, the tech did a great job and arrived on time…read more after seeing the itemized work order broken down it showed very over inflated changes on the labor and parts. We all know that a company will have a mark up, but I felt this was extreme. I called them to question the double mark up the labor. was told that it was a fair price, that's how the business works and I saw something I wasn't supposed to see. And the company did nothing to satisfy my complaint. word of advice if you deal with this company, ask for a break down of the quote before hand, and do yourself a favor and get multiple quotes! I went with this company because I had good results with them when they were still Raynor, but seems since they were bought out, customer satisfaction isn't their top priority! I gave the company a chance to make it right before writing this review and never heard back from them.

I called to have 2 garage doors adjusted / repaired because they were not operating properly and…read morewere making lots of noise. Peter (owner) sent a tech out the same day and WOW, what great service! The problem was fixed and at a good price too! Thanks, Mitch

Ruined my condenser requiring replacement of a whole new furnace and AC system. Requested follow…read moreup on things done incorrectly, was ghosted after multiple requests. Then had a leak a leak that since I couldn't get him to respond to non emergent issues, And I no faith he would respond before an impending storm, and had pay for repairs myself. They were a GAF elite installer, but lost their certification shortly after installing my roof. Do not use!

BUYER BEWARE! Horrible communication from the owner. Never…read moreresponds to texts and did not come back and finish the job despite promising to do so. Also, our job was booked in advance and the subcontractors who showed up here told us that he had just reached out to them mere days before to see if they would do the job. If you are looking to do business with someone who is responsive and plans ahead - this is not the company for you! I see other recent reviews saying they were ghosted by Dan the owner- BUYER BEWARE!

This is a family owned business and you rarely see personal touches like they provide in terms of…read morecustomer service these days anymore. They had the owner go to your location to have conversations to go over everything thoroughly in a consultation. Everything was well organized and planned and discussed ahead of time including looks and transparent pricing. They did an excellent job replacing old windows. On the day of service they were efficient on time and professional and installation went smoothly. Workers were respectful and cleaned up too. Overall positive experience.

Very pleased with my new picture window. The work was done on a rainy day. I expressed concern and…read morewas told everything would be okay. Too my surprise, the workers outside did serious damage to my scrubs. I called them on this issue and was told- "they were sorry" but due to OSHA regulations they had to get close to my house. I believe working in the rain brought on the carelessness of the workers, resulting in the damage.

Quick response, i had a punch list of little projects, and needed advice on some larger ones. They…read morecame out and did great work, cleaned up afterwards, helped me identify what things needed to be upkept, gave me a shopping list and are scheduled to come back out to fix those issues as well. On the first trip, they mounted a TV, put up lattice, put in a cat door, at a great price! Walked around with me and helped identify which gutters needed repairs and which needed replacement, noticed which windows needed caulk, went up on the roof and noticed some nails weren't properly tarred, ect. Great guys!

From the owner: With 15+ years of experience working on homes, both interior and exterior, kitchens and bathrooms,…read moredecks, and siding. EPHI is here to help you bring your home renovation dreams to reality! MA HIC: 215826 Licensed • Insured

In my humble opinion, I wouldn't use this guy to install a window in an outhouse. I contracted him…read moreto install brand new Anderson windows. Completely unreliable and unprofessional in so many ways The photos are 3 weeks into the debacle

From the owner: Professional Installations specializes in window and door sales, installation, repairs and more. We…read moreare a Certified Contractor for Andersen Windows & Doors, as well as a Certified Therma-Tru Entry Door specialist. We also sell a range of Nationally recognized replacement Window and Door products including Patio Doors that vary in size, color, and shape. Let Professional Installations help you complete your home improvement project with our top-quality Andersen and Therma-Tru Windows & Doors products, or choose from one of our many other popular product lines to fit your budget.

Frank Cortes was very professional and accommodating. He went above and beyond to work around my…read moreschedule. He was a pleasure to deal with. He was courteous, answered all of our questions, and returned my phone calls promptly. Castle Windows are great quality windows. Great looks too! We couldn't be any happier with his service and final result. His team of installers were super professional. SetRoc LLC was a pleasure to do business with. We are pleased and would do business with them again. Marco & Eliane

We just bought our first condo in Boston and the old building had drafty, and rotted wood windows…read more After comparing four locally best rated companies, the window guys provided the strongest customer service and experience by far. I'd highly recommend them and hire them again. Frank and Josh communicate immediately through text and call, do a careful one hour in person consultation, and even bring along a heat lamp and sample windows to educate on five different varieties of quotes. They are kind, intelligent, and respectful when working through our limited budget. The best part is they sell, manufacture, and install their own windows (as opposed to other companies who outsource these services) so the management and timeline of the project is high, detailed, and efficient.

Josh at Barnhouse Solutions installed my new garage door and motor, and I couldn't be happier! He…read morewas professional, punctual, and knew exactly what he was doing. The installation was smooth, clean, and efficient, and Josh made sure everything works perfectly before leaving. Highly recommend Josh and Barnhouse Solutions for anyone needing garage door work! Josh at Barnhouse Solutions installed my new garage door and motor, and I couldn't be happier! He was professional, punctual, and knew exactly what he was doing. The installation was smooth, clean, and efficient, and Josh made sure everything works perfectly before leaving. Highly recommend Josh and Barnhouse Solutions for anyone needing garage door work!

Garage Door Services Project: Joshua Brown came to our house to look at the repairs needed. He…read morerecommended ordering a new state-of-the-art 3/4 hp opener with back-up battery. We notified him when the opener was delivered and he returned to do a meticulous replacement of the 33 year-old original opener. His work was careful and thorough (measure twice, cut once). His price was resonable and we highly recommend Joshua Brown.

Our experience with Eugene at Pioneer Valley Handyman was disappointing. We are stationed overseas…read moreand needed some work done for our tenant in our rental. After we agreed on a price, things changed once he arrived. He added work without gaining approval first. In fact, we had told him in writing that the tenant might ask for more work to be done, but we were not authorizing it. He did it anyway and charged us. He was also not transparent about disposal fees until he was already on site and there wasn't much we could do about it. Not only did he lack transparency, but his overall professionalism was lacking. We had to ask, multiple times for an invoice for our records. The invoice terms stated Net 30 but he began harassing us to pay the invoice via text and email within hours of sending the invoice.

Due to the recent wind storm and incorrect installation of the roof by the original contractor,…read morePrime Painting of Chicopee, our home was left vulnerable to the upcoming winter elements due to shingle issues. The latest damage occurred this past Friday/Saturday (02/03/23 - 02/04/23). I live near Dana Park and Eugene, owner of Pioneer Valley Handyman, happened to be visiting the afternoon of 02/07/2023 with his daughter. I was in my yard and asked for a minute of his time. He took a look at the roof and gave me a price and repair date of the following afternoon. He arrived on 02/08/2023 as promised, completed the work promptly and professionally, and I feel much better going forward. I highly recommend Eugene Quinlan as a general repairman. I wish all businesses operated like Pioneer Valley Handyman. SIncerely, Brian:)

Great Job doing my Siding, Windows, and Roof. Will definitely recommend you to our friends and…read moreneighbors.

Did an amazing job siding my house. Their pricing was very fair. They also replaced my gutters. I…read moream very happy with the detail work as well.