Need Your Windows Cleaned?…read more I had my windows cleaned yesterday by American Exteriors. They have remarkable customer service. They actually answer the phone, return your calls, keeps you informed regarding your appointment and show up on time. Taylor McEachern, owner, did my windows inside out and cleaned the screens and tracks. Nice young man. Was here when he said he would be, very professional, friendly and meticulous. They offer many other services, residential and commercial, but if you're looking to just having your windows cleaned, I can highly recommend American Exteriors. Rates are reasonable . You won't be sorry. Check out their website: www.americanexteriorsusa.com Or Call 704-964-2592

From the owner: American Exteriors Lake Norman is a locally family-owned and operated pressure washing and exterior…read morecleaning company proudly serving the Lake Norman area. Our specialty lies in delivering top-tier residential and commercial pressure washing services to restore and maintain the appearance of your property. We also offer window cleaning, gutter cleaning, Christmas light installation, and more. With a commitment to high-quality results at competitive prices, we're here to make your home or business shine. Contact us today to learn more about our services.

I requested the cleaning of my one bedroom and one bathroom home. Christy responded promptly to my…read moreinquiry via Yelp and stated she could provide service the day I requested it. She and another lady arrived to complete the service on time. She emphasized on arrival that they were heavily booked today and seemed a bit anxious. I thanked her for scheduling me. Out of respect for their time, I showed them around quickly, and they got to work cleaning. I left the house with my dog for a bit, though they said we could stay to minimize interference. Within an hour to an hour and a half, they were done. The cost was $140. When I came back, everything looked okay at first glance. However, later, I found debris still in the corners. The water was dirty when I mopped my floor a week later. For context, I have a tiny dog whose paws get wiped on entry. I don't wear shoes in the home, and I work out of town and am out most of the day on the days I'm home, so there is not a lot of foot traffic in the home. I'm unsure if the home didn't get the attention needed because of their busy schedule or because it stressed her, but attention to detail is critical in the cleaning business. If proper attention can't be given to a home, it's better to reschedule than leave the job somewhat undone.

I actually found Cristy's Cleaning on Yelp. The company had great reviews and I needed to hire…read moresomeone to do a move-out clean. She was quick to respond to my request for a quote and had availability for the date and time frame I needed. My realtor was impressed at how thoroughly the home was cleaned and said it smelled fresh. Later, I was told that the buyer was extremely impressed and grateful for how thoroughly the home was cleaned. It was worth every penny we paid-- and by the way, her price for a move out clean was on par for this level of service!

Knocking aggressively on my door unsolicited in the morning. Ignored no soliciting signs.read more

Not sure why this guy doesn't have reviews on yelp yet, but I may live to regret this if I can't…read moreget an appointment next time! Come to find out several of my neighbors use him too, and I see why. Reliable, good customer service, conscientious, charged me way less than he could have. Good communication showed up when he was supposed to - what more can I say? I will keep Daniels card posted to our bulletin board and use him for all the services he can provide

Absolutely amazing work completed the work on the side of my house from my neighbor's house fire in…read moreone day. Exceptional work They were great to work with great pricing and even fixed the spot on the side of the house that they weren't working on!!!

Started getting estimates to replace my 25+ year old roof and Solid Roofing was one roofing company…read moreI reached out to. The estimate was scheduled promptly and the estimator was friendly but kept pushing drippage rails on us saying it required by NC building codes and we would not get a warranty on the new roof if it was not installed which we found out later was not true. It is RECOMMNEDED but not required by NC building codes. On top of that their estimate was the highest of all the estimates we received and $3,300 higher than the roofing company we went with to install our new roof. That's a lot of money we saved to put into another project on the house. Follow up to owner's comments: If drip rails are required by Nc building code as you claim then why did none of the other estimates we received even mention them?? Much less tell us that we needed them to get the warranty on our new roof? Maybe that why your estimate was so much higher than any of the other estimates we received.

After nearly a year after install we have an issue with the system because an AC connection was…read moreloose and fried the AC shut off switch. 5 days after reporting a problem a tech checked it out. 4 or 5 days after that he came back to replace the part but had the wrong part. Several days later he showed up with and installed the correct part. Before leaving I explained that my app showed power from my panels going ONLY out to the grid - not recharging the batteries of powering our home. the tech said it could take a couple of hours to reset...that was more than 48 hours ago. My CSR seems to be ghosting me. We are now at 2 weeks where our system is not producing/operating properly. As someone said earlier the "service side leaves much to be desired.". Renu's service department is slow to respond and doesn't follow up when promised. Update: Tech Bobby Brown arrived yesterday and seems to have fixed the issue. He worked on some high voltage stuff whilst I held an umbrella for him in a steady rain. I very much appreciated Bobby's efforts. That said, this warranty repair took too long to complete. Customer service (while very polite and pleasant) did not communicate well and the initial tech came with the wrong part then poo-pooed my concern about energy flow. My system was out of commission for 19 or 20 days which remains unacceptable. I am raising my rating to 3 stars from 2 with the hope that this was a one-off issue and that I'll be able to raise my rating more in the future.

Renu is the worst customer experience I have ever had. I was misled, treated poorly, condescended…read moreto, and ignored. I currently have an abandon, disregarded project.