Great doctor's office. I have been with them for years. I would recommend them. No issues. Very…read morehelpful. But their doctors hands are like ice....sheesh

We are new patients here. Our first visit we were very satisfied. Front office ladies were…read moreextremely friendly and helpful. It's in a great location. Easy in and easy out. So glad we transferred here!

I encountered Dr. Vallabhaneni during my recent hospitalization at St. Francis Hospital, part of…read morethe Franciscan Health System. Dr. Vallabhaneni, who often goes by the abbreviated "Dr. V," was part of my inpatient team of doctors treating a variety of concerns and served as my internal medicine doctor during the majority of my stay until it changed in the last 3-4 days - I believe she was headed on vacation and, as such, my last few days were actually under a different physician. Dr. V is part of the practice of Indiana Internal Medicine Consultants, a Greenwood-based practice that seems to primarily work through Franciscan. I have not dealt with them in terms of outpatient and my entire experience with Dr. V was during my inpatient stay. You could tell that Dr. V has the respect of the staff of the unit where I was treated, which was 4 South in the Cardiac Center. Staff members were quick to compliment both her knowledge and bedside manner. They correctly predicted that I would appreciate her as I am big on customer service and communication, both areas in which Dr. V would prove to excel. Dr. V visited my unit daily - most often in the mid-to-late morning hours. She was serious, yet always smiled and I was constantly impressed with her willingness to take the time to explain concerns, test results, diagnostic concerns, and any new or unresolved issues. She didn't just tell you things, but she ensured that you actually understood what she was telling you and what it meant for you and your care. She was, by far, the most communicative of the physicians who worked on my case and she had a way of communicating that made me feel like she was listening to me and that I was in good hands with her. I also appreciated that she had a very even-keeled demeanor. She would talk about serious issues, but she didn't do so in a way that panicked you. You took her seriously, but she made you feel safe in her care. I was also impressed that she was aware of my financial concerns. While I'm insured, as a person with a disability I have in the past experienced severe financial distress because of my health and she understood this and made sure to always let me know that the team was making sure that anything ordered was actually approved by insurance. I didn't have to ask her about these concerns - she understood they were there and addressed them upfront. Again, she worked very naturally to keep me calm and engaged in my recovery from a serious illness. I was disappointed when Dr. V left my case as it felt like the quality of my internal medicine care did drop and I didn't get the quality level of communication from the replacement physician. Dr. V is simply an absolute gem - she's incredibly knowledgeable and knows how to communicate that knowledge in a way that is simple, user-friendly, and accessible. She's compassionate, personable, and very interactive. She takes the time needed to listen, understand concerns, and explain her own concerns. While I don't live near Greenwood, she's definitely a doctor I would return to again and I really appreciated her compassionate, knowledgeable care as I dealt with serious health issues. She provided quality care in a way that made me feel safer and less anxious about the entire ordeal.

I was recently in ICU and had several Drs from this consultants group assist me in my care. They…read morewere professional and caring and I found them very through. The office staff is also very kind and went out of their way to help us sort out something with the billing after my treatments. I found it to be a great spot for assistance, and would recommend them and use them again if needed.

I want to start out with this location is many different offices in one big building. If you see a…read morebad review for this location it may not be for what office you are being seen for. Dr. Webb has been my doctor for my pregnancy a short time now. I was referred by a friend to him and man-oh-man am I glad I was! I couldn't find a doctor who truly would listen to what I was wanting and so far he has been wonderful. His office is friendly and very helpful. I feel that they really care about my needs as a patient. It's becoming harder and harder to find that so I value what him and his office do. He's very knowledgeable and insightful. Plus, he has quite the sense of humor. He keeps it funny that's for sure. I haven't had any problems getting a hold of his nurse Angela, in fact, she encourages me to have her paged instead of going to voicemail so she won't miss anything. Dr. Webb also gave my husband and I his personal cell number for any after hour questions or concerns. I was shocked! I haven't had that kind of care before. Any time I call into the office the front office staff is extremely helpful. Scheduling has never been an issue. I highly recommend!

Canceled my appointments without giving a notice. I even have voicemails day before confirming my…read moreappointments but when I showed up they said I didn't have any. Lack of communication between AI and actual people

Always very friendly and very informative. My husband had a minor procedure and it couldn't have…read moregone more smoothly.

To my pleasant surprise, this outpatient surgical center exceeded my expectations…read more Used the Waze app to find which part of the hospital we need. It did help tremendously. It helped us to go directly to this surgical center. We didn't need to navigate ourselves through the mammoth hospital parking lot or use their shuttle. Yes, this place has a shuttle service-I know...right? I'm thrilled about it. Where to find the shuttle is easy. Locating your vehicle afterwards is another story. I will say this though, having a key fob helps. Honked our way to our car just fine & dandy. Figuring out which suite upon entering the building was a challenge. Me being me, I tend to appreciate signage. I'm a bit goofy like that so...as we ended up in the wrong medical office. A kind employee was able to advise us that our path was merely across the hall. So off we went. No skipping was involved, you'll know why later ;). There comes a time where a person has to get certain things done. It so happens to be mine now. It's not an appointment that you'll wanna do but a necessity for early detection of stuff. Yes, stuff. This appointment was made way back when in December via a phone call. Paperwork followed a week before the upcoming appointment. The instructions on said paperwork wasn't as reader friendly as my preferred method but now I do know. Wonder if someone could develop an automatic text msg 24 hrs beforehand to the patient like a hey dork, don't do this...but DO this...bc if ya don't do this right, you're gonna see us again...mb ending with xoxo?!? Might be a thing someday. Life is so fast these days, who knows mb it's out there & not in practice?!? I just hope my life lesson helps you in yours. Let's just say...please for the love of all good things, please please please read the love letter your physician-medical team sends you more than twice. Have a friend proof if you are concerned or confused. It will help a bunch on the day of in a ginormous way. Hopefully you won't make the same mistake I made. I'll leave it at that when you realize what type of specialist I'm referring to in this situation :). Dr. Toby Reidy, DO, FACS, FASCRS is a gem & delightful doctor. She stopped by prior to the procedure to introduce herself & explain what was about to occur. She didn't used medical jargon. As we asked questions she met them with sound responses. Love love love how her kindness integrated into an easiness that resonated prior to my procedure. Not once was I freaked out or wanting to instantly bolt my way back home. Was it the anesthesia? Perhaps. Even when I explained that her homework as completed was done in a cliff note version (totally my goof) may not be optimal. I did call her office before my appointment & apologized to her profusely IRL. She kindly explained she'd do the best she could given that most of what was needed from my end was completed. Whew! That was a big load off. Hadn't thought a driver was warranted initially. I'm glad I had one as a precaution. Seems that anesthesia leaves patients groggy. Even though afterwards I felt as if I was ready to tackle the world again, I did find myself repeating questions to my own answers for why IDK, arrived home & fell asleep. That's definitely was from the anesthesia. Doctors actually do know what's up, eh?!? This one certainly did! Grateful for the care & compassion from this facility. Even received a HRU phone call the next day from a real person. Would've taken more pictures. Unfortunately, when you're sitting in a waiting room all ready to begin this showdown, Kodak moments don't really seem appropriate. All I got was the lobby. Hope this helps those that need this done & has unnecessarily put off the inevitable. TBH, get it done STAT. One less thing to freak yourself out with in your daily routine. You'll possess the ability to move onward with its own reward. I'm very impressed with the Franciscan network of professionals. Stay well & be safe, Amy

Doctor used Franciscan Surgery Center for cataract surgey on both eyes. Center was well maintained…read moreand staff very professional and friendly. I felt very comfortable with the care received. This review applies to both occasions.