Canceled my appointments without giving a notice. I even have voicemails day before confirming my…read moreappointments but when I showed up they said I didn't have any. Lack of communication between AI and actual people

Always very friendly and very informative. My husband had a minor procedure and it couldn't have…read moregone more smoothly.

In August of 2022, I was brought to the Emergency Room on a Sunday via an ambulance and treated for…read morethe Omicron strain of Covid. All of the staff gave me their full attention. I was treated quickly and efficiently; hence no long periods of waiting. I was probably in worse shape than most due to me being a diabetic and my age. I had the worst sore throat of my life and could not swallow hardly at all, let alone drink water or eat anything. The only thing I could eat was ice cream. They prescribed Paxlovid and that drug cured my sore throat within 48 hours. It was completely gone after two days. Today, I came to the Radiology department for a bone density test. I've had several tests in the past at other facilities, this one was my first at this location. From the time I parked the car until I got back to my car, the total elapsed time was 20 minutes. This included registration, a couple minutes of waiting and a few minutes of testing.

Very pleasant staff As a physician myself, Dr Limbil and his…read morestaff took wonderful care of my mother after her injury and provided us with all information we might need to take back to her own doctor. He is a very capable physician and I would strongly recommend him for your urgent care needs. Victor L. Beer, MD Tucson, AZ

Nice little immediate care center on a busy road. I come here every year to update my DOT medical…read morecard for my job. The offer all kinds of emergency med services and other job related services. Free WiFi, slushi machine, arcade game, coffee all provided to make the experience better. The person at the front counter is always very friendly and helpful, even when things come up that cause stress, they have helped me out a few times to get things taken care of. The staff (doctors, and nurses) are also very friendly and helpful which is perfect for a place that deals with what it does all day. I haven't had medical care here, but it seems as if others walk out very context so I suspect that it typically goes well. It looks to be pricey here but they to accept insurance so I'm sure that helps. No doubt it is quicker and less chaotic than the ER at the hospital.

My momma was admitted to saintfrances. Main entrance 3rd floor. Her colon was twisted to the point…read moreit cut off the circulation to her bowels. So they gave her a colonoscopy bag.the next day after surgery they put her on a ventilator. Next Thang they tell us her kidneys ain't working .then the charge nurse told us doing dialysis could jump start her colon .because the colon wasn't working at all.so the dialysis doctor came in and I told him what the nurses said about it helping her colon to start working. He said absolutely not it wouldn't help with that at all.so my momma had a little color left to her .she had sagging cheeks and a little bit of a double chin.but then like two three hours later my mom no longer had sagging cheeks or sagging double chin.she looked like she aged ten years over night.her skin was no longer sagging it literally dried up her skin was so tight and she was Grey as if she had a face lift OVER F F night. She look like death.but yet they are going to put a port in her neck for dialysis. My mom was already gone.we told them we wanted to take her off the stuff and take her home .and they said that they'd have to put in the order for the meds to keep her comfortable while slowly taking her off of everything. They said it could take a week 3 days or one day.so we as in my siblings said ok .after the meeting with the doctors and nurse's. So we step out of the room some to smoke a cigarette some just to go out side and digest what we had just been told from doctor .we was gone outside for no more then ten minutes and was called back up to her room.by the time we got back up there to her room we was only gone the total of twelve minutes.they done took my mom off of everything Iher bowels were backing up in to her system being poison mean everything. Was completely strip off of her .and us thing the doctor had to put in for the order of meds to slowly start taking her off .but that we would be there by her side when it all was happening. But know twelve minutes later my mom was dead.they knew it and I already come to same reality but not saying anything. They lied to us about the dialysis helping the colon .they lied to us making us think it's gonna take some time for that to happen. Then one man comes out and walks from east wing walking to west wing an sees a nurse and says .that's the bad side over there ain't it .she says why's that .the man responded and said because they all die on that end don't they.! But even making us believe she was still alive when she clearly wasn't. They was going to do dialysis on her .knowing her heart was too weak to make the colon or kidneys or her lungs wotk.all for money.thats it.for money know damm well my mom was already gone.and then they don't even wait for her children to be with her at the time they disconnected her from everything. Thier not angels of mercy they knew all along my mom wouldn't make it.but prodded and probe acting like they were going to help her almost while knowing she was already gone.more like posters of death in the name of money.watch your people ask questions get a second oppion. Don't take them for thier word.they lie they never helped my mom they pretty much murd.r my mother .it's the third floor in main entrance in adult ICU.

They did not see me at all. I got zero good care quality AND the lady at the front desk was very…read moresnappy with me. I do not recommend this

Completely unprofessional. legally, you cannot turn away people during business hours when you are…read morean urgent care or an emergency room. if a patient gets there before you are closed then you legally have to take them. completely unprofessional to be turned away an hour prior to them even closing because they didn't want to take any more people and work!! stop hiring people who just don't care about their jobs and don't want to work!

If you are in need of urgent care this is the place you go. They are amazing! So friendly,…read morehelpful, and caring. I did not have a long wait and the staff was so kind. The doctor was fabulous! He actually looked at me and listened to me as I spoke. The last two doctors I visited never once looked at me. They only looked at the paperwork but not at the form I was required to fill out as I got to my appointment, that asked forty questions. They basically made judgements based on whatever it was they were reading and never responded to anything I asked about or tried to tell them. The doctor at Urgent Care was the polar opposite! He looked, listened, then asked if I had any other concerns, and genuinely seemed to care! This is medicine as it was really intended to be performed. Love this place!

What a sh*t show. The front desk- I believe she said her…read morename is Mary- hates her job and makes sure everyone else is well aware of that. Wearing her mask below her nose--way to let people know up front you have zero belief in the realm in which you work--she didn't even say anything after I gave her my name. ??? When I called back right after leaving to ask my Rx be sent to a different place (because it's a holiday weekend, and I called and found they are closed next 2 days) Mary did not pass on the message. (I'm going to assume by her lackluster prior performance that Mary is the culprit because the nurse and doc were nice and looked like they new what they were doing.) The phone lines were already shut before closing time, so when I reached the substitute pharmacy an hour later, they didn't have what I needed. So I just again want to give Mary an extra shout out for being an incompetent waste of space out there making the world a worse place, and made sure that someone sick and in pain could not get the medication they needed. Too bad this was all a waste of time. Never again.

I discovered this location when I needed an urgent care (they have one attached), and dang is it…read morethe best decision I've ever made. For context, I'm a medical school professor and very comfortable in a medical setting and know what is and is not acceptable behavior. The PA I saw, Maddie, was personable, very informative, and actually listened... I know that should be what you expect at every doctor's office, but with privatization of insurance that's not always what you get. Heck, she listened and cared more than my students who are REQUIRED to to pass (ha!). She was thorough, listened to all concerned addressed them properly and provided all necessary important information including referrals and follow-ups. She was also incredibly smart and knowledgeable about a lot of topics, and you can tell because she doesn't throw a ton of big words at you to seem smart, it was demonstrated in her ability to describe things at a level that people without medical experience could understand. HIGHLY recommend. The medical assistant, Keniesha, who came in to draw blood and run an EKG was polite, knowledgeable and professional while making me feel at ease during understandably uncomfortable tests. Office staff is friendly, polite, helpful, and great at getting you all set up and going. I was taken back on time for my appointment, no unnecessary waiting (although it's totally understandable when it happens) and a very proficient & excellent overall experience

I went to Primary Care Indy on Friday, Nov. 13, 2020 before it opened, for a Covid-19 antigen…read morescreening test. There was a line formed and the clinic did not open until 8:00 a.m. Allyson was at the front door in the cold, allowing patients to sign up for their clinic visit. Allyson called me by phone, as I waited in my warm car, when it was time for my appointment. You are required to wash your hands before coming into the waiting area; and, of course wear a mask which must cover your mouth AND your nose. Conrad was the associate who administered my Covid-19 test. Conrad explained the procedure (he also took my temperature and pulse oximetry measurements) and performed my nasal Covid-19 test. Conrad was professional, reassuring and kind as was Allyson. The pandemic has been horrible but these two associates made this process easy and stress free. I thank them for their hard work and dedication for risking their lives to assist the public.

Great service and convenience!! I made an online…read moreappointment and went there and was out in about 40 minutes! Debbie and Kim are both awesome, they listened to my concerns very well both in person and over the phone, and helped me with my issues.

I kept seeing this clinic going to work every day (located in Kroger). So, naturally, when I was…read moresick just last week I decided to visit. I was skeptical. I do not love going to the doctor, but I definitely wasn't getting into my general physician in the next 6 months. I LOVE that you can make an appointment. It made things so much easier and gave me less dread on wait time. The website does tell you current wait time if you are headed in last minute. When I arrived I was shocked to see how tiny the waiting area was, but no one was there so it was just fine. I checked in so easy with the code that was emailed to me. The front desk nurse got my license and my insurance card. She is unfortunately what kept this from a 5 star visit. She could have been much friendlier. I, along with others, are hesitant or unsure what exactly to do when coming there. She was not very friendly... until I got back in the room. Once we got to talking in the room she opened up and was much more friendly. The nurse practitioner was so friendly! She was quick, to-the-point and easy to talk to. She told me to not hesitate to call her if my prescription didn't work (news flash: it did). I would totally go back here in a heartbeat!

My surgeon Dr. Hazem Shamseddeen, MD, nurse Sherry Ge, NP, and all the other dietitians,…read morenutritionist and medical practitioners that assisted me over the past 9 months leading up to my bariatric sleeve surgery were excellent. The entire team does a fantastic job, and I recommend them to anyone seeking this type of procedure. Over several months of visits they prepped me, taught me all about healthy foods, exercise, and how this surgery would change my life. They made me feel at ease, with no questions left unanswered. They accept a variety of insurance types, and were always able to get my appointments in the afternoons, as I prefer them to be. Getting closer to the surgery date my mind naturally began to get some anxiety and I was having about a 20% thought of not having the surgery. After talking to several others who had this surgery, the surgeon, other doctors and nurses, my mind was set and committed 100% to doing it. Now, 6 weeks post surgery, I am doing great, I have lost 60lbs in 6 weeks, and am not hungry at all, and sticking to my eating regimen, and all is going perfect for me concerning this operation. Even now when I go out with friends and family to restaurants and see all the yummy items on the menu and watch them eat in front of me, although the steaks, burgers, seafood, and other items look so tasty, I stick to my plan, and am not tempted at all. Although it might be about 1 year before I can again partake in eating the many foods that I did love, my current eating plan now satisfies my previously insatiable carnivorous hunger cravings. It is just as many others I spoke to that have had this same surgery all had one statement in common, which I now better understand and 100% agree with; "This surgery changed and saved my life." Soon I will post new photos of myself and some of my adventures on Yelp, and all of you will see the huge impact this has made on me when you compare my before and after photos. Huge thanks to this great team of medical professionals who helped turn my life into a more healthy and enjoyable life!