Their receptionist is an awful person! After clearing an issue with my insurance she still wanted…read moreto argue it was wrong! That I could not have 2 different appointments on the same day. Insurance said yes I can have 2 appointments on the same day! She is a horrible nasty person and is the reason I changed doctors!!

As a patient of windrose health network in trafalgar indiana for 12 years the by my Dr u has been…read morefalling i even brought my wife and 2 daughters there after poor care not listening to my concerns I decided my last day was a week ago 2/6/2026 I went in the middle of the day because I've been sick for 3 days and Dr U did check for covid and the flu i asked her to look at my foot because it was in pain after the test came back about the flu and covid was negative she said it don't have time to look. At it ( VERY STERN) BECAUSE I HAVE ANOTHER PATIENT I SAID DR U im in pain she said schedule another appointment im stunned she walked out i went to the desk and made appointment the earliest she had was march 4 th im thinking what so I set the appointment i left and went to Johnson mamoral hospital in Franklin indiana 46131 asked if they. Could look at my foot they took me right back did blood work checked my foot and said have I hit on something I said no but I walk alot at the ymca they said that's probably what it is they said stay off of it for a few days and sent me home but before I left I said I just left my primary drs office and came right over because she said she didn't have time to look at it I WONT SAY WHAT THEY SAID but after a few days I decided to leave windrose health network in trafalgar indiana after 12 years I called talked to records and told them to take me off the books she did ask why I said id reather not say then she said did I want to talk to the manger I said nope and I hung up (did I mention i was a patient for 12 years ) well its Tuesday February 19th 2026 I haven't had 1 phone call to see if I have enough medication until I find another dr NOT 1 CALL I don't recommend windrose health network period my family and I are gone for good and always after you leave somewhere after being there a long time I just found out that windrose health network in trafalgar Cheif head. Of medicine was arrested for buying oxygen cotton from his patients its all over the news this happened in 2025 so that explains the poor care staff turn around again i don't recommend Windrose health network period God Bless GOOD luck and good luck with your health GOD ALWAYS OPENS DOORS I HAVE A NEW DR AND HE SAID HE COULDN'T BELEAVE WHAT I TOLD HIM

I've been going to Sandcrest Family Medicine for 4 years now, specifically seeing Dr. David Porter…read more The place is great! They are quite efficient with my time. I rarely have to wait to get to see the doctor, and the time spent face-to-face with Dr. Porter is valuable, friendly and time well spent. They have Saturday hours and plenty of staff so you can find a doctor with whom you are comfortable. Nice job, folks!

Sandcrest Family Medicine is an excellent Doctor's office with friendly staff and prompt service…read more Dr. Amanda Dornfeld is amazing.

Having had a recent leg injury that led me into several sessions of wound care and physical…read moretherapy, I knew that it was time for me to take seriously my need to locate another primary care physician. After a false start visit with an IU Health physician I was referred to by the clinic, I decided that this was the perfect opportunity for me to explore my curiosity with Franciscan Health. I've always heard positive things about Franciscan Health and as someone with a ministry background, though not Catholic, I thought this type of setting might be a healing environment for me and my hope was to find a physician with whom I could build a trusting relationship so that I could avoid my usual avoidance of healthcare. Dr. Willfond is actually employed by the Franciscan Health organization and only recently joined the Cityway practice. Prior to this, I believe she was in a practice near County Line Road on the Marion/Johnson County border. As a sexual assault survivor, I will admit that whenever possible I try to use female providers, though it's certainly not always possible. For primary care, however, it was certainly my hope to find someone either close to my home or close to my work. The Cityway offices are right next to the Irsay YMCA just south of downtown. I work a little over a mile away. The building houses several Franciscan clinics including a lab, sports medicine, massage, radiology and others. The primary care offices are on the first floor. I'd considered one other Franciscan physician, but I got immediately turned off when the first words out of their mouths was "the doctor doesn't prescribe pain medication." Fortunately, I didn't have that experience with Dr. Willfond's office and that's definitely the last thing on my mind. While she's relatively new to this location, she did bring some patients with her and she did have about a 5-week wait for an initial appointment. As I had some urgency due to the leg injury, I definitely attempted to get in more quickly and actually was contacted and was able to get in 11 days earlier than my original appointment after a cancellation. I was impressed that they not only took note of my need, but they did the follow-up. The building does have paid parking, which is validated, but if you have mobility issues while driving you should know that you'll have to grab your parking ticket on the way in and you'll have to insert your ticket and validation on the way out. However, I found it worked seamlessly. There's several accessible parking spots up front and they are ADA compliant. The entryway includes automatic doors as this is a relatively new complex. As you enter the clearly marked clinic entrance, the reception desk is on the right and there's a couple small waiting areas. I was impressed with the intake call and they also called and did pre-registration that saved me, as a slightly spastic paraplegic, from having to write on those small forms the day of the appointment. I received a short video to watch prior to my appointment that basically explained what to expect and how to be prepared. I was taken to my room on time, or at least within five minutes of on time. The room was a bit small and not quite what I'd prefer to see in terms of wheelchair access. If I'd needed to get on the table, that would have been challenging, but it seemed both the nurse and Dr. Willfond adapted well. The rooms are bright and cheery, only minimally decorated and, of course, they have the Franciscan identifiers (a cross) above the door of each room. I don't know if Dr. Willfond had read my record in advance, but she was clearly informed and that gave both of us a good place to start from. As I specifically mentioned my leg concerns, I was impressed that she assertively wanted to see the leg as wrapped by my physical therapist. While the office isn't as well equipped with wrapping supplies, she made sure to re-wrap it and offered understandable clinical opinions and recommendations. Dr. Willfond listened thoroughly and even offered me sort of a "last chance" mention any other concerns. While primary care visits are always tight, I never felt rushed. In fact, handling the wrap was more involved than she expected but she followed through and addressed my concerns. It is my hope that she'll grow into a "safe" place for me to be authentic about my health and my disability while allowing someone to watch for health and skin issues. She was intelligent, informed, kind and felt safe but not in an artificial way. The nurse, as well, was absolutely top notch. If you need labs done, they have a walk-in lab on the second floor. This appointment was exactly what I'd hoped for and I was relieved that Dr. Willfond agreed to be my primary care physician.

Dr. Willfond is super professional and knowledgeable. She is up to date on all the screening…read moreprotocols and told me not only her recommendations but also her reasoning behind them. She runs on time and is available via computer or phone for prescription refills and appointments. Highly recommend!

Been our family doc for a long time. The best, now in his own practice on Burton lane. 765 315 0126read more

Dr. Tim still practices in the tradition of the old-time family doctor, sadly fading from the…read moreAmerican landscape. He has served our rural community for decades. He's eccentric. He doesn't do it for money. He doesn't participate in the scam that the health insurance industry has become. He doesn't have a high-tech practice. But he has treated thousands of patients (including my grandparents, parents, and myself) who might not otherwise get even the basic medical care that all Americans deserve. Hats off to Dr. Alward! -- Dan Snow

I am not one to write reviews but my experience with Dr. Heather Dukes deserves one. I visited Dr…read more Dukes in August of 2021 for back pain from a prior accident, seeking x rays and a diagnosis. Initially, Dr. Dukes was very friendly and we started to go over my prior medical history before we went over the x ray results. She asked me a question regarding the Covid-19 vaccine, which I have not received. When Dr. Dukes became aware of me being unvaccinated, she got up, opened the door, and stood in the hallway. Her friendly personality did a 180 and she began to bash me, saying "You're the reason why so many people are dying", "its all because of people like you", "I will not sign you up for in person therapy since you are unvaccinated" and much more. Keep in mind that we were both wearing n95 masks the entire time. After arguing through the doorway for a few minutes, she closed the door and sent in an assistant to reschedule the meeting via Zoom. I declined and made my out of the office. This was, by far, the least professional interaction I've had with anyone in my life. Would never recommend anyone to Dr. Heather Dukes or her office.

Dr Dukes is excellent! She is a problem-solver and quite pragmatic. Her staff is kind and…read moreprofessional. I couldn't be happier with her care.

I was very pleased with the courtesy and professional service I received from this Franklin…read morelocation of Family Physicians of Johnson County. I had called my family doctor's office near Greenwood to see if I could schedule an appointment with the doctor, but when told she was on vacation until the next week, I was referred to this location as an alternative to waiting for my doctor to return to practice. The office even went ahead and secured a visit time the next morning for me to get my congested sinus problem looked at. Located just west of the hospital in Franklin in the Professsionals building which is clearly marked with the address to identify it as being separate from the hospital, my wife dropped me off at the entrance and I was cleared through Covid protocols and soon headed back to the check in location. I identified myself and was asked to wait for just a few minutes. I was pleased that the Dr I was told who would be helping me greeted me and I was taken back to a room. Because it was quickly determined that I was basically having sinus problems and some hearing loss due to allergies, no infection was detected, one of the assistant staff walked me through using an ear cleaning procedure (Just to eliminate any possible contributors to the hearing loss) which helped. I was also told how to use inhalers properly (not like I had been taught as a kid) and given notice that I would have some prescriptions at my local pharmacy to pick up to manage my reactions to the allergies. I was in and out in a very timely manner. The prescriptions were already called in and were being filled by the time I got back to my local pharmacy. Everyone I dealt with was upbeat and helpful. I wish all clinic and hospital visits were this efficient. One of the best if not THE best check in and processing I've experienced. Despite the troubles that many places are having during the pandemic, FP of JC is a beacon of how things should work. I am already noticing improvements after just one day. No problems using the tools they suggested for ear and sinus maintenance and I got a great night's sleep. I have a follow up scheduled in 2 weeks just to be sure there are no problems lingering and no signs of infection as well. I appreciate their working to fit me into their schedule on such a short notice for something that probably wasn't critical in nature. Thanks to all the folks who helped me. For your skill and attitude, I give you five stars! Review #3807

If you are looking for a good family primary care provider, my experience with Madison Family…read moreMedicine has been nothing less than a solid five star rating. They recently moved from Madison Avenue to E. Countyline Rd, in Greenwood located conveniently across the street from the new Costco. They are part of the Franciscan Physician Group. Note their new name is now Madison Family Medicine (previous name was Madison Avenue Family Practice). I paid a recent wellness visit to my primary care physician, Dr. Shelley Stiner, DO, who practices at this facility. Upon arriving at their beautiful new location, I found the facility to have a large waiting area with plenty of seating, magazines and flat screen TVs to enjoy while waiting for my appointment. The staff has always been very friendly from the front desk to the nursing assistants. Dr. Stiner always listens carefully to my concerns and offers healthy alternatives to prescriptions where possible. She is very pleasant and professional. I have always had short wait times on all of my visits and scheduling for appointments or a referral has been very easy when working with their office staff. Lastly, I love their "My Chart", web portal....you can schedule appointments see your past visits, Billings, request a prescription refill and various other things related to your healthcare experiences. They have an excellent response time to their emails that have been submitted to this portal. After each visit I receive an emailed survey of my most recent visit to complete if I choose to do so. I have always seen Dr. Stiner, but I believe they have at least one nurse practitioner and possibly more and other doctors available. For this large of facility I'm sure they have to have other physicians, but I don't have that information. Actually as I was walking out the door I saw sign for a new physician. (See photo attached) If you are ever in need of a Doctor of Osteopathic Medicine, I highly recommend giving Dr. Stiner a try if she is accepting new patients. I have been with her for approximately 1 1/2 years due to my doctor retiring and wanting to try a DO for my healthcare needs. Due to her high demand, I had to wait initially about six months until she was able to accept a new patient. (I had to keep calling every so often to see if they were accepting new patients). I hit it lucky I guess and on one call was told she was taking on new patients. At this point in time, I'm very happy with their services and the new location of this practice. Review #28 08/11/16

This is a great family care. It's small, and keeps busy, but they are always very friendly. It's…read moreincredibly clean and work very efficiently. I have been coming here for a number of years and Dr. Miller is a great doctor and his nurses are fantastic. The clinic here also does blood draws and all the testing needed, so it can be a one stop shop and I appreciate that. They open at seven in the morning, so if you need an early appointment, they are available.

This place is home to a few pediatricians. They have a decent sized private parking lot and a very…read morecolorful waiting room. What I noticed most about the waiting area is that there were no toys, play areas or even televisions. This is one of the first places though, that I actually was present while they sanitized the waiting area. The staff there was very nice, from top to bottom. I am a very punctual person and one of my main gripes with the place was that I was not called back until 15 minutes after my scheduled appointment. I understand that things happen, but I like to stick to my schedule. Outside of not meeting my appointment time, this is a great place to bring your child. It is easy to get in and out of and my kid is very comfortable here.

My son has been a patient here for about the last nine years. Overall, they're very caring and…read morethey're very helpful. However, we had some issues with billing due to behavior mental health. They do not provide behavior mental health services they referred us to Riley. However, at my son's Physical every year, they ask questions about medication that he's on and how things are going. And then consistently charge us an additional charge. Whereas they do give us paperwork stating that if he is seen for anything "additional" that is not the physical at that appointment, we will be charged for it, they do ask questions that lead you down a path. I'm not sure how they expect me to answer questions on his overall well-being and medication's that he's on and not be transparent about behavior mental health as well. Overall, the office staff has always been great, but they have no problem charging you for things that might be ethically questionable.