I have had my issues with spectrum over the years cost, reliability, customer service, and…read moreinstallation. I also had no choice because they were the only service that had strong enough internet for my family. AT&T got fiber network in my area and now I wanted to disconnect service this became an issue quickly and only got worse. I spent 30 minutes on the phone and still didn't get a disconnect. They want to keep going with trying to get me to stay. Including charging me for a month in advance because that's how they bill. I will never use them again, the company is going to find them self useless with more options for internet an tv available they become less and less necessary. To stay in business they need to win with customer service and they suck at that.

YouTube TV gets rid of ESPN so we went over to Spectrum which I love so much more. because the…read morechannels I have my old channels back that I lost by switching over to YouTube TV. That being said, if you decide to take advantage at the Spectrum plan right now, which is really wonderful for "three years "you get hundreds of channels plus movie channels. We also put our phones on there. But make sure you ask about the buyout! I didn't and now I have to pay for our phones, were under contract (didn't know,with Verizon) If you switch over say I want the buyout of my contract! That's why I took away a star. They didn't ask me and I didn't know it,so now you know it make sure you say it. ;/

My small web based company recently started using the internet services from PANGAEA. I can not…read moreexpress in words how awesome the customer service and service has been. They resolve complaints and needs very quickly. My service has never been out and my speed has been efficient and consistent. I could not ask for better than PANGAEA. Thank You, Tonya Portis Puppawrazzis

BUYER BEWARE OF THE 3 year contract!!!! This company is terrible and play dirty. We had a business…read morethat was forced to close after a major hurricane took out most of our area. This company knowingly placed a judgement on me and garnished my wages after I repeatedly advised we did not have the money to pay their $2500 fee for having to end service at almost the full 3 years! They do not care about people they care about money. DO NOT USE THEM ESPECIALLY OF YOU ARE A SMALL BUSINESS!!!!!

as I was trying to leave a lost service tech parked on my property asking me for directions, later…read morewhen I got home I found out his truck left giant deep ruts, as it had rained a lot the night before. I called and filed a claim, was told I would hear back in 10 days, no one called, of course, so I filed a complaint with BBB and found out AT&T doesn't care that they damage your property, they will not fix it and basically call you a liar. The so called executive office that called me even said they do not fix tire ruts in yards......like idiot your lost employee parked in my yard , damaged it and I wasn't even the one that was getting the service and now you won't fix it. Seriously it would take some dirt and maybe a half hour to fix! Like are you even kidding me. This place is a joke. Can't even make it right. HORRIBLE COMPANY!

AT&T has like most large companies gone the way of robo response to solve problems. It generally…read moreleaves more than a lot to be desired. A one hour wait is not uncommon, an a call back from an unknown number that you won't recognize in an age when you don't answer calls from unknown numbers. Beyond dumb. Most devices are fine for 5g connections but occasionally not. Normally you have the option for a 2.4 g connection apparently AT&T decided to merge them making this impossible unless they intervene. Which means days attempting to contact them and no response. Has to be a better solution. Like a human/ humane one.

I am a new customer and I wish to commend the Spectrum employee who helped me select a phone,…read moretransfer from another carrier, and set up the phone. Von Goodwin is calm, knowledgeable, and skilled in mobile services and customer support. I enjoyed working with her and am learning my new device and IOS. I recommend Von at Spectrum on Woodruff Road in Greenville, South Carolina.

worst customer service ever, at least 4 employees standing around having a great time while 8…read morecustomers wait to be helped. only have 3 lines open and there are 3 others just standing there watching. avoid coming here.

5 years now, we've upgraded to the "unlimited" plan and it just keeps working. I spent all of the…read moreCOVID lockdowns working from my place in NC and Skyrunner kept going! Worth every penny, and thank you. :)

We lose our connection a lot. Since early July 2026 it's happened 3 or 4 times. Can't get a…read moreresponse from anyone there. We've been customers for at least 5 years and currently looking for new, more dependable service.