I wanted to like Windy Chevrolet. I went to
Windy Chevy to purchase a 2008 Subaru Legacy. It was a decent price and our salesman was nice. We were being tossed between two salesmen, Jesse and Jamie. Jesse was awesome, Jamie was nice, but a little pushy and had the "fake car salesman" niceness on. Anyway, we purchased the car, went over all the paperwork, and, after 4 hours in the dealership, we drove off the lot with our Subaru.
10 minutes after we drove off the lot, the head gaskets failed. Antifreeze dumped out of the car and the engine overheated. I wasn't even able to get it to my house. We called Windy Chevy and they came and picked up the car. This was all on a Friday. Understandably, I did not want to purchase an extremely broken car. I had signed paperwork that gave me 72 hours to return the car if something crazy like the engine exploding (or the head gaskets failing), happened. I was told that the car had not been sent through safety and mechanical inspections before they sold it to me.
I called on Saturday to get an update on the car and wasn't able to get ahold of anyone. Nobody knew how to answer my questions or who to point me to. I wanted to back out of the sale, and I told them that. Nobody contacted me on Saturday, even though I called about 4 times. Sunday rolls around, they're closed. I finally get a call from the head repair guy informing me they're going to start the repairs, and it would be $2,200. I did not give them the go ahead to repair the car, and I wasn't going to pay for repairs on a car that, by law, should've been ready to go at the time of purchase. I went in to get things straightened out and was told to come back at a later time to figure things out. I had to go to the dealership 6 times that day before I was told to come back the next day, Tuesday.
On Tuesday, I talked to the general manager who said that WA state doesn't allow us to just cancel the financing and back out of the sale, even though I had paperwork that I signed stating I had two days from the purchase date to return it. They didn't contact me on Saturday, and they were closed on Sunday, so I was cheated out of that opportunity. I was now stuck. The GM told me I had two options: Pay for the repairs or finance for a more expensive, different vehicle. I considered taking them to small claims court because they cheated me out of my rights as a consumer. After spending 5 hours at the dealership, we finally decided to finance for a newer, more expensive car, as I was NOT going to pay for repairs. What initially was only supposed to be an $8,000 purchase became a $12,000 purchase, and as a broke college student, that's a tough thing to do.
We had our new car, a 2014 Ford Fiesta, which was cute with good gas mileage. 2 days later the transmission failed, and now we have a new broken car.
DO NOT deal with Windy Chevrolet. The only thing they care about is getting money, they evade their legal obligations as a dealership, and they sell defective, broken cars for outrageous prices. Save yourself thousands of dollars and go to Seattle or Yakima for a better, more trustworthy dealership. Take it from someone who made the mistake of not doing so the first time. read more