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    Cute photo spot
    Charlotte B.

    Beautiful space! Such a cool story and love the different areas to visit. Was only disappointed that the roses weren't in bloom yet but I can't wait to come back with my girls. So many places to get great pics.

    It's a small gem in charlotte... but it's definitely small. It's 10$ per person. I wouldn't go again. The introduction lecture was drawn out and ... not well rehearsed. The intro took about 20 mins, spent being spoken at, the actual "sanctuary" was about a 5 min walk. There weren't that many flowers, and we went in June.

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    Ask the Community - Wing Haven

    Review Highlights - Wing Haven

    The fall one is coming up, and I'm planning on attending to get all my essentials for the garden this season.

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    The Ritz-Carlton, Charlotte

    The Ritz-Carlton, Charlotte

    (200 reviews)

    $$$$

    Uptown, First Ward

    Room is stunningly pretty. It truly looks exactly like how it is depicted when booking. The color…read moreand aesthetics are pretty. Hallway I thought had some tasteful art deco designs. Staff is a 12 out of 10. Valet super nice and helpful, check in and front desk staff always efficient and a delight to deal with same for housekeepers or any other staff we met along the way. This is the only hotel I have stayed at in the States that I think their bathroom is about comparable to ours at home. There is a separate space for the commode which offers some nice privacy if 2 are sharing the room. Housekeepers were adorable they placed out toiletries on emerald green cloths on the counter I truly believe the prettiest place in Charlotte to see the sun rise is at the indoor pool and spa area. It is gorgeous. Love that the pool area is more spa pool vibes with spa music. Hot tub is turned on by a button panel on the wall. Inside the hot tub there is a place to turn up or down the intensity of the jets. The hot tub has pretty colors in it from the underwater lighting. There is a great array of seating without feeling crowded. Meticulously cleaned. Like any time of day the indoor pool space was clean. I do like what they use instead of chlorine it was more gentle on my hair and skin. TV is a bit below average. Streaming speed is pretty slow. Limited on which streaming services that can be accessed. Additionally, the volume jumps a lot like the tv can be unable to be heard you turn the volume up and it is good. Then a second later it is super loud. Spouse said most modern tvs have an auto feature that manages this. But this is on Marriott and not the hotel as with some research it showed this is a pretty common issue most folks have about the tvs. We are buying a Roku stick to try and use in the future to access other streaming services we pay for at home. The beds are better than other hotels in the Marriott family but spouse and I still find them a bit uncomfortable. I would like to have them a more memory foam material than the spring with pillow top. Wardrobe was awesome it is a nice size. Lights up when the doors are opened and has a pretty floral scape along the back of it. I was able to keep my carry on sized suitcase in there. Spouse was able to hand my dress and his sports coat and pants for event we were going to. Room had plenty of counter space in the room and bathroom. This was great. Oddly there seemed to be drums that started playing outside at like 9am on Saturday that woke us both up. There was a wedding going on that weekend and I know they had some breakfasts not sure if there was maybe a morning ceremony too? Noise didn't last super long but woke us both up. The windows you can hear a fair amount of noise through from the street. Ordered room service I think 3 times. Very excellent experience each and every time. Each item was cooked perfectly and things like grilled chicken breast were still juicy and not overcooked. My K Lounge review will be separate from hotel but same 5/5. We enjoyed our stay. Staff and overall care of the hotel cleanliness wise made it even better.

    Wow. This place was a great experience- not a stay but an experience . Please don't expect a…read morecontinental breakfast at a place like this and yes it is best to just pay for the valet because the parking is limited as the Ritz is right in the hub of downtown Charlotte. The valet immediately made me feel welcomed even though I was completely flustered with my items all over the place. The room was nice with a great view of the city from the window. It came with a fully stocked fridge and full bar but I would have preferred a regular microwave and mini fridge for me to use for my own items. They did supply bottles or cartons of water and the bell hoppers were top notch coming and going. I like how the toilet area was separate from the bathroom space. Unfortunately the linen has that usual industrial smell which is why I travel with my own comfort as you can see from the pic. One annoying thing was the length of time it took for the water to get hot. If you don't have cash to tip, they provide a QR code in the room to tip those that helped you during your stay. The turn down service came with chocolate, the weather forecast, and a bookmark, as I had a book on the nightstand . Overall a great stay.

    Wing Haven - gardens - Updated May 2026

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