Im upset.... went to wingstop for an early lunch.. was so impressed with the lemon pepper wings, decided to go for late dinner... COMPLETE TURN OFF!!!! Wings were xtra dry, not seasoned .. complete opposite from earlier wings!!! My Advice: Go when they 1st open for best service read more

Friday night and I decided to get some wings, man let me tell you. Those wings had no flavor, tasted as though they were just fried and sauce lathered on there. I heard all the hype and was extremely disappointed, ended up throwing away most of it. Never again read more

I ordered twice from this place. The first time the food was ok. The second time I ordered the wings were old, burnt and tasteless. This place is expensive with Doordash so this wasn't a 20 dollar hit, this was 68 dollars down the drain. Won't be ordering from here again. I know this is a pandemic and we want to support our local eateries, but if this is how it's going to be....ill keep my money home and eat hot dogs. read more

Decided to try this spot on a late night. It was dirty and the oil had a rank smell. When I went to order 6 pieces they told me it takes 25 minutes. Needless to say I left and won't be coming back read more

No flavor, Greasy, soggy, fatty. I tell them I want my wings well done, it still comes out fatty and greasy. Please save your money. You're better off going to Buffalo Wild Wings. read more

I used to order from this location all the time until new management stepped in. Every order delivered was wrong, wrong, wrong. the corn was burned, the fried has seasoning on them when I asked for none, the three ranch dips were excluded from the order. When I went to the Boston Road location to return my order the soda machine was not working and I was told that I could not get a canned or bottled soda in its place. I love the mango habanero wings but unless I'm in the store to check the order I don't trust that the order will come to me correct. I'm not even sure why this location is still in business. read more

First time visiting and it was busy! That didn't make a difference, staff was friendly and efficient. They made sure to accommodate our order and provide free tasting of sides since it was our first visit. WE WILL DEFINITELY BE BACK TO THIS LOCATION! Tiffany made sure all customers around us were cared for and is great at multitasking. Thank you! Monique read more

Placed an order through their website for delivery at 5:35pm ( currently 6:50pm), said doordash would be delivering it at 6:11pm. I've called the restaurant 4 times and no answer..... I've called Tara L delivery girl with doordash and no answer..... Just want a true ETA on my food..... read more

This location is horrible. Placed my order online, was told my order would be ready 15-20 mins. Got there about 30 mins later to find out that my order was not ready and wouldn't be ready for the next 20 mins. Employees are not wearing their masks correctly. Store floors are sticky. And there were more than 10 customers inside waiting for their orders, who all seem to have the same issue as I did. No type of social distancing. I Not sure if there is a manager on site the way the employees play and joke around like this is a school yard. Get this location together! read more

Never wrote a review before but this place is definitely worst establishment in the food industry. Tried this location twice , food is mediocre, longest wait in history. Might as well dine in at restaurant. read more

My wings came out amazing if you want to hit up a wing stop pull up to this specific location they won't disappoint fast service don't listen to the bad reviews if I could give it 10 I would read more

Wingstop - Chicken Wings Near Me - Pelham, New York

This is the second time we visited this location. The first time we placed the order in store and it took 30-40 minutes. This time we ordered online to avoid the long wait. The email confirmation said the food would be ready in 18-20 minutes. Arrived there about 25-30 minutes later and still waited an additional 25 minutes. Drinks requested online were not available, half of the selections were out. Beverages were warm and machine had no ice. I hope all Wing Stops are not like this one. read more

Thank you Store Manager Martin for your great customer service. Yes, the store was slammed for super bowl Sunday but the workers were moving as fast as they could making the large volume of orders. Again, thank you Martin for resolving my order. Will definitely be back. read more

The chicken is good, but the wait time is always insanely long! Don't bother with order in advance online, because they don't start making the food until you get there. read more

The young lady that opens on Wednesday (dont know her name) was pleasant. Had my order ready on time and had me out the door in less than 3 minutes. Food came out fantastic. Order was correct! Will be back! read more

Can I just say I come here once a week And every time I come there is a reason not to come back 1st girl frying has no hair net , register person has a net why not this lady who is cooking the food ,she has a purple weave on Get home guess what I find a strand of purple weave I. My wings Second the employee is outside fixing garage walks right in forgets to change his gloves and starts preparing food YUK YUK YUK Very poor management read more

Food was great and the manager was very helpful with my order. Plus gave me a free drink for inconvenience.

Super fast service ! Everyone is friendly here, definitely see the team work here ! Thanks !!

Rude people who don't send all the food when you order it and then give you attitude on the phone. Food is shitty.

I walked in and the old oil greeted me at the door (yuck). The soda machine was broken so the soda was warm and flat when I expressed that's to the cashier she said she knows pointed to the top of the machine and walked away. The man cooking the wings a had no gloves on and sauce all over his fingers. I rarely eat this crap but I was starving and I love their blue cheese dressing I politely took my order and took out the blue cheese and trashed the rest. read more

Walked in about an hour before closing and the employees were too busy playing around to take orders. Then as the cashier was approaching us one of the employees brought out the hose to start hosing down the floor with open food and a cook preparing an order for someone else that was clearly waiting a while for their food. We walked right out. read more

I would give 0 stars, but I don't see that as an option. I placed an order an hour ago for pickup and the order was cancelled without being provided legitimate reasoning. This is not an ideal way to do business. If this is standard practice, then I don't anticipate much longevity for this location, given the current economic climate. read more

Not impressed all by this place. I wish I spent my money at Planet Wings or Buffalo Wild Wings. Here's Why: As soon as I walked in it's packed. That's fine, it happens but I stepped to the side to pick up bc I ordered online and the cashier ignored me the entire time. I literally had to get her by raising my voice to pick up the food I ordered. She rudely goes "what's your name," then passes my items. My wings were gross. I got original hot, similar to a buffalo flavor & it wasn't what it should've been. It was super dry and tasted like they drowned it an unnecessary amount of hot sauce. The french fries were a mix of soggy and too crunchy. Ya can't cook fries?! It isn't that hard!! Overall, nope. Never again. The food hurt my stomach. Wasted my well earned money and customer service isn't that great. Thumbs down. read more

Wow, what a disappointment!! Flavorless wings, mediocre fries and expensive. I wouldn't mind the price if the wings were worth it. So sad!

Worst experience I've ever had at a restaurant. Waited over 90 minutes for an order of wings. Absolutely ridiculous. The people behind the counter have no idea what they're doing. I watched the girl on the clock tonight drop 3 different orders of food on the ground. No wonder it takes so long. sad sad sad. read more

The wings was hard while eating it had the hickory smoke bbq wings! I Purchased online and my order wasn't even ready and I was 14 min late the sever had to put the seasoned fries in the bag this was my first time don't think I will be going back had better wings at other locations besides wingstop for its name was surprise it taste mediocre! read more

Disorganized! 45 min wait for 15 wings and fries that were ok at best. Bland would be more accurate. Like they cooked unseasoned chicken and thrown some sauce on. Go someplace else. read more

This location has definitely fallen off and last night was the worst service I have ever received from them. I placed an order via DoorDash which had its own issues (they dropped my drink) but for $25 order of wings, large fries, and veggie sticks, the meal sucked! The wings were dry, there were NO dips or sauces so I couldn't even cover up that they were dry and I paid for extra dips. The veggie sticks I ordered (celery and carrots) ended up being a half-container of carrots with no dip. I tried to call several times and the line just rang and no one picked up. read more

I really like this place. Best time is in the evening when it is busy, and the wings come out fresh & hot. Expect a wait, but there is plenty of seating, parking, and pleasant conversation. During one early visit, my wings weren't hot. The staff bent over backwards to fix the problem!! I really appreciate the customer service read more

This was the worst wing stop visit I have experienced. Terrible attitudes on top of a dirty restaurant. Not greeted, my name wasn't called when my order was ready, my shoes were sticking to the floor, the kitchen had food all over the floor as well. Online order supposed to be ready in 16-21 minutes, it took 40 minutes. All the people who ordered in the store while I was there received their food first. Then, after asking for my order for the third time, that's when I'm told they didn't have one of the items I ordered. Such a sad experience, this is nothing like how it was when they first opened. The staff was telling customers how they don't have ketchup, straws or other supplies and the order doesn't come in until Friday! Do they even have management at this point? read more

Worst Wingstop EVER! Soooo unprofessional ! The staff definitely need to be trained better. It's sooooo unorganized.

THE WORST! My family and I have ordered a few times and the ONLY thing we can rely on is they will get your order wrong. They are unwilling to hear legitimate complaints or attempt to fix issues. They don't offer refunds for wrong orders, they are rude, and they put people on hold with no intention returning to the call. The chicken is good but there is 0 customer service. Honestly whoever manages this store is failing and their employees will be the downfall of this location. I'm escalating this complaint to your corporate office. read more

The wings are great. But, this was my second time ordering online. I ordered the morning of 4/20/21 at 11: 29 AM for 30 wings I needed at 4 PM. I also paid online. My advice is don't bother to order online or call in advance if you are in a rush. The wings will not be ready. I arrived at 4 PM. My boyfriend placed an order at the counter at the same time. Our orders were prepared at the same time. This was the second time I ordered on line so I could just pick up and go. Never happens. And no one apologizes or acknowledges the fact that the order is not ready. Instead, they fill their registers with coin rolls, talk amongst themselves and giggle. That is my biggest pet peeve. At least apologize. read more

It was delicious plump and juicy! Looks like Sunday afternoons are the best day. I ordered bone in classic wings order of 15. Flavors were korean, hickory bbq and mild. Mild is too mild for me. I also enjoyed the blue cheese dipping sauce. I usually prefer ranch at most restaurants but the blue cheese sauce at Wingstop is the best I ever had. The staff was courteous paid attention to detail and it wasn't crowded. I asked a ton of questions and although a little indecisive the girl behind the counter was so forgiving. I did not order fries which people complain about. Can't wait to try more flavors for classic wings! A side note if you want your wings overcooked aka well done there is an option online for that. I like my wings juicy! What flavors should I try next? I'm wondering about mango habanero and plain. read more

Garbage absolutely garbage if this is anyone first time eating Wingstop please don't use this location! The customer service is garbage you got lazy workers who won't take their job serious which will leave you with terrible wings or half cooked fries. read more

if I could give them a lower rating I WOULD!! I ordered on online and had the food delivered to me and one thing I always noticed is that thy never give me honey mustard every time I ask for it and I let that slide cause it a little thing but this time I got two combos that comes with two drinks and APPARENTLY this location doesn't have drinks HOW DOES THAT EVEN MAKE SINCE HOW. read more

This Place Is Over Rated And Over Priced. Fries Was Half Way Cooked And Loaded With Salt. Wings Was Dry And Over Fried.. Wait Times Was Ridiculous. Not Even A Trash Can Located In The Dining Area... Will Not Be Going Back. SAVE YOUR MONEY AND GO UP TO CANDLE LIGHT! read more

Very disappointed. I walk in and stand on line for a few minutes before the cashier notices me and takes my order. When I go to fill my cups I look for the drink stand and its a large metal container with only ice tea. That is fine not a big fan of soda but there is no ice. What is ice tea with no ice,???? The slices of lemon for the tea is sitting on top of a container not covered and dry. There is only one garbage and it's behind the registers where they place the food to be picked up!!! I love wings but am not big fan of these. Very disappointed in my first and last visit to Wingstop. read more

Placed an order thru DoorDash. After 30mins I received notification that my order was cancelled. Called the location and spoke to a manager and i was told they ran out of containers and I also wouldn't receive a refund until 3-5 business days. Why couldn't I receive an earlier notice? Now it's almost midnight and I have no other alternatives. Poor customer service, very and I also will never order from this location again. read more

I went there last and I must say the franchise owner needs to hire more people. I placed an online order and after waiting 30 minutes, they tell me they didn't receive the order. Once I showed them my receipt, which I paid, they expedited the order. The wings were good but it's not right working these people to DEATH!!! As I waited I noticed they were making several mistakes on people's order. What do expect when there is only four people taking orders by phone, online and walk-ins and try to keep the place clean !!! It is insane. Franchise owner either give these people a raise or hire more people. read more