The food is good obvisouly bc it's wingstop but the service here is terrible. There is usually only 1 person who comes to the front to check on people and it's usually a younger kid that obviously shows they don't want to do it they're forced to bc nobody else can! This is by far the slowest wingstop I've been to, it's terrible I'm always ordering 1 hour ahead of time online now because they're constantly backed up and can't seem to get any orders done in an organized or timely manner. The ambience in the building is trash. Uou can tell everybody has been waiting on their orders too it's insane it feels like everybody wants to crash out at the employees. It's Soooooo bad y'all need to hire people with real socials. read more

MAJOR HEALTH VIOLATION Before I get into that, my brother and I went into wingstop, he ordered before me, and then I ordered after, it was 2 separate Orders. As we sat down my name got called, it was strange considering my brother ordered first, I was halfway done, and his name still hadn't been called. He went up and asked and they didn't even put his order in. We expected some compensation but all we got was an extra ranch. Before we left, I went to go use the bathroom, but it was occupied. We waited for around 15 mins. Finally, the manager came out of the bathroom, and I went in. I did my bidness and then proceeded to wash my hands, only to find out there was NO SOAP AT ALL. Meaning the manager didn't wash his hands, and then continued to make food. If you like poopoo crust on your wings, then this is the place to go‍ read more

Wings are pretty good. There is a lot of variety of flavors. My family loves their French fries.

This place is an embarrassment. They wouldn't even fix my order since they gave me another persons order with the same name, I took it back and they said you should of check it before you left the store..... wow never coming here again.... When I tried to call they left me on hold for the 15 mins it took me to drive back to them read more

I made an order at 7:15pm and did not get it until 9:50pm. The employees took my order and so many others knowing they only had one working fryer, luckily that did make the food fresh. I am overall disappointed with the service and will not be returning to this location. read more

05/12 7pm - Staff is rude and slow! No sense of urgency. They leave orders on the shelf to get cold without taking a moment to notify anyone. read more

Food is stale, employees have lack of effort at the Sparks location. Left $45 of food out of my order and called back to deliver the rest and they state that we need to drive back to get our food which was delivered to us in the first place. Went back to get our food and had to pay extra for ranch and the rest of the food that we had already paid for. read more

I really wanted to like the wings but I just didn't. They lack flavor and they claim flavor is their business. :(

Found bugs while in here and they started making my DoorDash order when I showed up and it said ready for pick up doubling my wait time and I was in a rush read more

Placed an order on the app Monday night when heading over to friends to watch Football. It was my turn to bring an appetizer. Staff was friendly, attentive and service was fast. Restaurant was clean and neat. Best part the Chicken was not as greasy as other locations. When in need for another game day snack will stop here again. read more

Wingstop - Sign - Chicken Wings Near Me - Sparks, Nevada

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DONT DOORDASH from this location. They'll screw it yp, blame someone or something else and refuse to credit you other than a store credit. I don't want a store credit, I want my damn money back. Never again you useless losers, never again. read more

My husband and I usually like wing stop and it used to be our go to spot for wings but the last few visits have left us disappointed. Tonight we tried the online order to save time but it took longer than if we would have ordered it there. When we arrived, we called to let them know we were there and the woman on the phone said it would be a few more minutes and she would come out so I wouldn't have to call again. After waiting more time in the car, we finally decided to go inside to let them know we were still waiting. Our food was just sitting on their shelf waiting there. Once we got home everything was way saltier than usual and the food was pretty cold. I couldn't finish my food due to its saltiness. It was such a bummer since we have gotten pretty good food there before and used to be one of our favorites. read more

I understand your establishment uses a 3rd party vendor to deliver your products, that, not being the end users problem aside, the customer service at location this location was horrible, and worth the trouble of creating a Yelp account. I returned your merchandise, in the snow, I won't eat it again, at least from this establishment. What was once praise, has now been replaced by this single experience with your establishment, and wing stop on the whole. The store manager, told me my food was "probably not cold" based on the time they received the order, and perhaps I was "having a bad day" was why I was upset, my food was left on my doorstep, in the snow, no text, no phone call, no KNOCK or doorbell. I get wing stop uses door dash, whom apparently sucks, but I didn't do business with door dash, I did it through wing stop.com. For the manager, whom I couldn't speak to for 15 mins, to suggest I should seek reimbursement through a third party is insulting. I returned the food, bags ripping in the bottom, ice cold, in the snow( which was the whole reason I ordered delivery) Love wing stop as a hole, the Vista location, has always been awesome, but the customer service at this location, and even their corporate response, has been terrible. If you have the ability, go to the store on vista(by Safeway) read more

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Ok, we ordered what we wanted for delivery through doordash, we were told about an 1hr, ok with that. Doordash came and dropped off our food. Gave us a big bag, after we looked through it, it was only half of what we ordered. Wife called wingstop and the young man said yeah we forgot to give him the other half, but this is what I'll do ill remake your order for you so it will be nice and hot but you will have to come down and get it. Thinking thats cool so , we sent our son over there and all they did was just give him the half order that was sitting there for 45min. Son got home and it was still wrong, cold and disgusting. Wife called again and ask for a manager, ( no manager ) around, so she explained to the girl that answered the phone. With no avail of resolving anything. So disappointed. read more

Wingstop - Carryout brochure - Chicken Wings Near Me - Sparks, Nevada

Service took 45 minutes-1 hour to get out our food. Restaurant was dirty. When I got my wings (I got traditional) they gave all dumbs and one flat 10/10 would not come back. read more

Best Wingstop I've ever been to in all my years living in san jose and reno/sparks. Super clean, quick, nice gentleman working the cashier, wish I caught his name unfortunately. Definitely will be coming back to this wing stop more often. Garlic Parmesan Wings are good as always! A+! read more

Wingstop - Chicken Wings Near Me - Sparks, Nevada

The wait is atrocious, we put our order in an hour ago (long enough to go to sparks public house for beers and drink them very very slowly) and when we asked what position were she said "I bumped you to 6 or 7"! which means we were even lower in line and she said she thinks it'll be at least 30 MORE mins. There's people piled up inside, outside. The owner isn't offering discounts or any offers for return business for the inconvenience. I see no one else bothers to get on here to leave true review of how truly awful the Wingstops are to go to in this town. I hoped this one would be better as it's newer but alas this chain is honestly so canceled in my book. I hate coming to these locations. **update** the owner also tried denying my husband a refund when her wait time changed yet again and her fryer breaking is the only reason she stopped insisting he wait for his meal. read more

Literally just got off the phone with some girl working.. we called to cancel our order because the wait was too long (no big deal right?) we got put on hold and then it took her forever to find our order, we told her the name about 10 times and the order number and she kept saying they didn't have it (Still no big deal). She finally found it (as if Los Altos in sparks is poppin and there's too many orders lol). She told us she would cancel it and we would get a refund in 5 days. (No big deal again) THEN this is what makes me mad, my husband asked her if it usually takes that long and she interrupt him and said "thanks for calling" and hung up on him. I started laughing because it was literally the worst customer service. Her attitude was trash. We called back to get her name and they screened our call haha. So whoever was working 10/2/20 7:30. Lol thanks! read more

The staff here is absolutely incredible, some of the kindest people I've ever met. Jesus had the most positive attitude and was extremely helpful. Will definitely keep coming back! read more

My husband and son love this place, but me? Nooooo. The wings are overpriced, really small, over cooked and absolutely swimming in grease, like sitting in it in the bottom of the container. Just yuckity yucko. read more

January 15th 2023. between 735pm-8pm. I put a online order in and I was just coming in to pick up my cup for a drink while I wait for my food. There was 2 people ahead of me. When my turn came the register worker decided to help the person behind me instead of me. I wouldn't have mind if he attended to that person's needs if he had asked me politely, however he/she (I don't know what part of the LGBTQ community this cashier is with) didn't ask me. I politely told him I was next but he didn't care because the lady behind me was already Served by the cashier. The cashier began to get a attitude with me and wouldn't even let me finish my sentences. I ask for his name and bag number(in which you have to give) but this clown said I don't have to give it to you. I asked for the manager to which this clown said that person works the next day. When did they start not having supervisors at work? High quality GARBAGE customer service. Especially to a military member that did nothing to you. Food was great shout out to the cooks by the cashier needs extra help in customer service department. read more

So I called at 1127 and the lady who answered told me I cannot make an over the phone order because they have to clean up and close. But they don't close until 12am. Not sure why I was told this 30 min prior to closing! read more

I've been going to wing stop for years! The wait is definitely the worst part. I do enjoy nice efficient meals, however I am always satisfied with the outcome. I love the variety of flavors they have for both wings, and the fries. I am happy to say I have never received a wrong order from doordashing or pickup here. For those reasons and others, I will continue to bring my service here. read more

Totally understand the 2 start avg review... we just picked up food from this place, stone COLD... like it was sitting outside cold... save a couple bucks, make your own food people... read more

Very poor customer service and fries were still raw with no seasoning. When asked why the fries were different, the response got was every location is different and thats is they make them. read more

Wingstop - Undercook fries with no seasoning. - Chicken Wings Near Me - Sparks, Nevada

The cooks need to visit Atlanta and see how to whip up some real lemon pepper wet. Cold fries. Friendly girl up front, doods in the back spoke and said hello. For that experience, tree stars. read more

Wingstop - Supposed to be lemon pepper wet. - Chicken Wings Near Me - Sparks, Nevada

Definitely go to a different location, we ordered online and are still waiting for our food, it's now been 30mins and everyone else is getting there food before ours was even made so much for "order online, skip the wait " read more

Yesterday we placed a online order for the first time at this location and in our order we had chicken wings with toe nails!!! It was so gross to see especially since wing stops such a big company! Also flavor was lacking in the Lemmon pepper wings, so disappointed. read more

Wingstop - Rest I threw away but here's one picture I did get of the lemon pepper toe nails! - Chicken Wings Near Me - Sparks, Nevada

This location is closest to our home. Easy to order online so we did. Said it was to be ready at 6:09. Walked out at 6:22. We ordered 10 boneless and 10 wings with a side of Bleu cheese sauce. The food was still warm when I got home and the wings crispy. Everything tasted as they should be. Cajun rub and hot wings hit the spot. If you order during the dinner rush, please be prepared to wait. I noticed a few irate customers waiting. read more

The worst wings we have ever had, online told us 58-63 minutes, so we wait a full hour, go to pick up and they said it's going to be an additional 30 minutes ok they were busy. But then The wings were dry and rock hard!! I can't believe how horrible this place has gotten. Ugh this location in Spanish springs is the best location with all the expansion. But it's the worst! Never again. read more

Ordered in person at 3:30. It's now 4:13 and we JUST got our order. Totally lame. Should have just left or looked at the reviews prior to ordering. read more

My dad and I both ordered wing combos. The fries were overcooked to the point of being stuck together and crunchy. The wings were barely sauced up. You could tell they didn't shake their friers and were just rushing everything. This was my worst experience at wingstop, if driving back wasn't so expensive i would have gone and asked for a refund. $50 is too much for some people that can't even fry stuff right. read more

Pablo was super nice helped us out so much and such a positive welcoming attitude. Love it!!! He deserve a raise.

On Monday 11/8 we placed an order online for pickup at this location. The short of it- we ordered wings, fries and the corn - food was cold, and tablespoons of oil in the bottom of our food containers. Oil was dripping out of the to-go paper bag we we're given our food in. Sloppy I'll stick to the South Meadows location at least this has never happened there. read more

I'm a wing stop lover but have been disappointed in this location, I was really excited when they opened because it's close to home but have tried it out twice since they opened and the staff was rude food was cold and i probably wouldn't go back. read more

I have been watching Hulu for the last month and the Wingstop commercial was non stop. I finally when 2 weeks ago and I was blown away with the flavor of the Lemon/pepper wings. Last week I went back and ordered the lemon/pepper wings and they had no flavor. The service was the best part of the store, I wish the chicken was! read more

Wingstop - Chicken Wings Near Me - Sparks, Nevada

Idk his name but the guy at the front counter has some of the best customer service. He was super patient with us. He attended to every member and was super accommodating. The word he used and how he interacted with people even if they were rude was very kind and sympathetic. And out food was great. read more

I love wings but oh boy.. everytime I make an order here they always seem to mess it up. When I order louisana rub, they give me buffalo flavor instead aka mild sauce.. This has happened 3 times.. once I even had to go in person and I asked for corn instead of fries, so I checked the bag and guess what? They had fries after I said in verbatim exchange the fries for corn. I have no idea what happened to this place. If you want your wings goto the one on Mae Anne, best customer service there and they don't mess your orders up. read more

Working in the food service industry myself, I tend to be more understanding and lenient when it comes to customer service. However, there are customer service basics that are not hard to meet. Like answering the phone and addressing questions about an order placed online. I called the store twice and was ignored/ hung up on both times. When I brought this up when I came to pick up my food, the employees response was that they are too busy. When I notified him that was put on hold and then hung up on mid sentence he said yeah its normally like this in here ( pointing at the 2 people in line) so we can't answer the phone. He then abruptly ended the conversation and helped the customers who were waiting. I completely understand helping those who walk in and are waiting, but and equal level of service should be given to those who also order online. I hope this review helps management understand where the gaps are and that they can make the positive minor changes that can improve their customer experience regardless of order channel. read more

Are these GMO chicken? Because your chicken wings used to be delicious until you made a way to feeling. I miss the times when your guys his chicken was just regular size chicken wings not giant fat wings. read more