Horrible, no better yet pathetic level of customer service in the pharmacy department. Glenda told…read moreme if I expected meds to be ready for pickup within 3hrs I should go to a McDonald's. She was argumentative, cocktail, arrogant and rude. After calling ahead and being told 30 minutes till its ready, I show up 3hrs later to be told that they need 5 minutes and to get back in their 20 minute drive through line again. Glenda was refusing to let me sign for the 1 that was ready and literally sitting right beside her to sign. She literally told me to find another pharmacy if I couldn't understand why I needed to wait in line twice to get my script. I've never been to a hyvee this shitty at customer service. Not once, and I have picked up med's at 4 other hyvees over the years.

Hy-vee is my family's go-to grocery store! We always know that we will find what we need at a…read moregreat price. I appreciate the excellent "health foods" section as we often buy gluten-free items. The bakery items are always excellent quality, the deli is awesome, and the fresh Chinese food is always a treat. I love the perks, like coupons, fuel savers, and the grocery pick-up option.

1 week ago we ordered 2 whole catfish dinners for $7.99 and they included potato salad, coleslaw…read moreand hush puppies and it was very good. So decided go back this Friday and they had a very convenient serving line set up. However the price was $8.99 with same side items it look at the breading on the fish it was over a 1/4 inch thick although the fish was good once you found it, I never have seen breading this thick!!! Service was excellent.

Great prices, quality goods, and a clean bright store. Always check out the weekly ad on line or…read morepick one up when you leave the store. Great special purchases that rotate about every six weeks. In the cycle regularly appear Phalenopsis orchids, black forest ham and turkey, Asian sauces, all at great prices.

My favorite grocery store. They offer many organic options at affordable prices. They also offer…read moregluten free items for those who need it.

I'm disabled and the ability to order groceries to have delivered to me is…read moreawesome..............wrong!!!! From shipment one where they left a case of beer (that I didn't order) on my front step to the last delivery where they didn't pay attention to my order's directions. I have used their service aprox. 8 times, every time the order picker substituted with what ever they wanted to. I usually order several Lbs of ground beef each order with directions to fill the order in one pound packages. I would get three Lbs. in one package, instead of two pork chops per package I have had eight in one package............it's only the wife and myself. They have picked cans of soup of their own choice. I believe some they have sent me are variety's they can't get rid of by any other method. Every order has been incorrect. I recently had a order left (dumped) against my door to where I couldn't get out to get it without having to plow the groceries over with my door to get them. I have called the store after each disaster. I had one Aisles On Line person tell me that they would refund the difference in price "this time" after the delivery/picker substituted a much higher priced item than the item I specified with "No Substitution" but it would be the last time they would refund..............in the future I would have to pay for the unwanted higher priced item. I also get groceries from the LARGE store, name beginning with W. Every one of their orders have been perfect. Guess where I'm switching to........leaving HyVee Delivery in the dust!

HyVeeaislesonline FAIL. Made my order and it is an hour and a half past my pickup time…read more There was no warning of this delay sent to me - I would have just shopped myself. Second I was charged a $9.95 pickup fee.. On a lighter note---all the people working were so apologetic.