Very friendly and attentive staff. Feels very clean. They have always gotten me in and out quickly…read more They run right on schedule. I get my results back the same day.

The staff seemed to all enjoy their jobs and each other. My family dealt with an emergency this…read moreweek and I felt as though it was one of the cleanest and smoothest ER experiences. The free parking garage was such a plus. They also have free parking for admissions.

I see my GP/ FCP, Dr. Yan Li, here and at the Plano location. Besides extremely easy scheduling…read more(being available when I'm sick/ same day appointments), the level of care is exceptionally good as well. I will always appreciate Dr. Li for stitching my finger tip back on! It was an obvious emergency where the nearest ER at the time failed me, but luckily Dr. Li's staff got me in and saved my index finger. I'm here for a sinus infection today and decided to post about the relief that comes with great medical care. My entire family sees Dr. Li, and we highly recommend his expertise.

The worst clinic ever ! I had a terrible experience.The…read morereceptiinist was very rude and disrespecful. I left immediately.Never again!

My husband and I have been going to BSW for approximately four years. Our first attending doctor…read moremoved a few months ago. My new doctor is Dr. Figel who is also my husband's doctor. My issue with BSW is their Urgent Care clinic. Instead of seeing a doctor for my reoccurring UTI, I was attended by a nurse practioner. The meds she prescribed was for only the symptoms. Needless to say, a few days later, I wound up at the emergency room at an urgent care. I still have another three days on meds. If in three days there's no improvement, Ill be back to BSW ER.

My primary care provider DR Caire canceled 3 appointments that were made. They called me a week…read moreprior to my appointments saying the doctor will be out of the office please reschedule. So I made another appointment with a different doctor and they want me to pay 200 dollars for switching doctors... so I no longer use Baylor Scott and White.

I feel as though they were practically useless. I came in for a cyst on my knee and they did…read morenothing. They didn't even have a brace to give me and told me to go to Walmart. Like why would I pay for one when you guys should have them here so that my insurance could cover it. I feel like they just wanted me in and out.

This drives me crazy it's not just this location but pretty much every medical office. You arrive,…read morethey make you jump through hoops, fill out paperwork which they should already have because they should be part of BSW, nobody else here & you wait forever in the lobby. They finally ask you back, the medical asst asks you all the same questions you just answered on the paperwork! Why do you have to answer it all again? Then they move you to another room & you wait! Why do they does this to patients? Staff & Dr very nice sure they have no control over check-in process but is very frustrating!

I love Dr. Dean. She's amazing. Everyone associated with Methodist that I've encountered are…read moreawesome folks.

"The Forgotten Patient" Worse hospital ever for the "I…read moreforgot you were here" people. Not just one time but for over five-six hours. I begged all that time "Can I please have some water?" I had the IV line (two the first sticks one "blew" a vein, blood was just pouring) inserted but no IV fluids bag installed. My veins were collapsing because I was DEHYDRATED! Never got fluids of any kind the entire time. I came in by ambulance and had an immediate CAT scan but the dye or contrast didn't go in my veins but collected at the puncture site causing a massive painful red/purple/blue lump. The size of a lemon. The nurse grabbed some sticky bandage as tight as possible but that caused the lump to break into THREE huge painful lumps and my entire arm swelled. After hours and hours I realized if I wanted the basic needs of human being food and water, even sleep I needed to go home this was basic care which I couldn't get at this hospital. If something was wrong I figured 5-6 hours after one test was long enough or, unless they were truly cruel just did not care. That was so hard to believe so I must be fine. Definitely forgotten! I asked before I left if they would call with the CAT scan results "Absolutely!" Never got that call either! What did I get from Richardson Methodist? Massive bruising from blown veins, missed veins, vein, blowout contrast lumps, other arm collapsed veins (could I be DEHYDRATED! hint!) and extreme depression knowing I'm not worth their time. More tortuous than helpful. No fluids, diagnosis, recommendations, doctor, test result, medications, bloodwork (can you be charged for an IV if they never attached the IV fluid bag?) no physical exam of any kind, nothing. Going to a hospital like this when you're alone is like going to court without a lawyer! No-one to help and stand up for you and you end up being a "forgotten patient" Interesting fact, this is becoming a "phenomenon" in the medical world, coming in alone by ambulance, put in a room, might've been seen and had a test, then forgotten! I was shocked. That's what happened to me!! "Forgotten patient" is real! Even when it's a very slow time it still happens. Like "hot car" baby death, parents just forget they're there. So I guess make sure you're never alone! "Forgotten Patient" is real and it is terrible.

I used to see Dr. Rogers, several years back before I changed doctors completely he was reluctant…read morein listening to my problems which have now lead me to be in the wheelchair now. I've visited him almost 4 times in two weeks complaining that I was feeling numbness and tingling in my knee. He was reluctant in ordering additional testing for me and all he would give me repetitively was Prednisone steroids and saying to me that I probably had rheumatoid arthritis. He kept saying to me that I am young so I would not have any other conditions. This is frustrating because he does not order further testing and makes determinations himself. Had he have sent me for an MRI of the brain ( which another doctor sent me to, a few months after I changed doctors, it showed up in my MRI and a lumbar puncher that I have aggressive Multiple Sclerosis and by the time they had me on the proper treatment it was too late and I lost my ability to walk completely. He is the Doctor who messed my life up.

The front desk staff here are in need of review and training. I have had multiple appointments made…read morewith doctors who could not perform the service requested for the appointment. It is quite frustrating to take time off for work for an appointment just to wait in a waiting room until you see a doctor and are advised that another appointment will need to be made with a doctor who can actually perform the service that was requested for the appointment.

Checked in for Tiki Hubby very professional surgery center. Front staff friendly and helpful…read more Sharon did his intake and made sure she had all his information. Christina his pre op nurse was so reassuring. The overall experience in the facility was great. Good care by Dr Tong(sp) anesthesia and Dr Nassri physician. Fast efficient and patient forward. Great work by all.

We had such a great experience with Baylor Surgicare. The entire team was so respectful of my…read moredaughter's needs during her surgery. They fully accommodated our request for female staff only on her team and were so mindful about her privacy in every detail. It really made her feel comfortable and taken care of on her surgery day. They went above and beyond and I really cannot say enough about it.

Dr.Saleem is an exceptional doctor that listens and very compassionate …read more I'm so pleased with her

Terrible doctors office with abhorrent service and useless hours. The posted hours are until 5 yet…read morethe doctors leave by 1pm so what's the point? If you have a full time job it's impossible to be seen without taking a whole day off work. Even if you're appointment is scheduled for early in the morning plan to be there all day because theyre late starting appointments do it's impossible to know when you'll be done. Was informed they require you to have appointments every month to stay on your mental health medicine or they'll cut you off. The thing is though they pick and choose when to enforce that policy because I was getting refills without monthly appointment then they decided one day I don't need my meds anymore. Lol They do offer virtual appointments but their technology isn't advanced enough or their WiFi is to weak. You can barely have a conversation and understand the Dr. I will say Dr. Saleem is nice and is a good doctor, however how the practice is run is incredibly unorganized and the policy's are not practical. RUN away before going here if you have a full time job and have regular medications. This Dr office is for people who have all the time to work around their schedule or elderly patients with no set schedule. Thank God open enrollment is back so I can switch insurance and get back to a real Dr office. I've had better care and compassion at a free mental health clinic in the hood. These people are deplorable. For anyone with diagnosed mental illness I beg you to go somewhere that actually sees you as a person and wants to help you and keep you safe. Seek help from those who WANT to help you not just want your money. Ps. At my first and only in person appointment there were dead roaches in the room I was seen in