My mom is here for skilled care. This is her 4th short term stay. The quality and consistency of…read morecare is amazing. The CNAs remembered her from her stay over a year ago. Therapies are fantastic. Staff is high quality. Thank you for taking such good care of her.

My Mother has lived there for five years now. Her apartment is gorgeous, the buildings are…read moreimmaculate and the dining room food is delicious. Staff is wonderful. She could not be in a better place. Ross Anthony

Hello my husband has been in HOSPICE care at Harmony for 3 months now. I bring in our 20 yr cat in…read moreher bag on my lap in my wheelchair and the staff is very nice to me and let me have Smudges with me to see our guy. There so cool about it, the residents get a bit of a surprise out of her. She's so good and let's people pet her. I enjoy how they enjoy my emotional support animal, it helps me to. My guy is having trouble with the staff they don't wait for him to finish his restroom break they leave him in the bathroom and he can't walk anymore and no one answers the call lite from the bathroom so he's got to get himself back into his wheelchair and take himself back to his own bed. Which is a Huge thing for him to do, he's on oxygen level 4 and has stage 4 COPD with 20% lung capacity for oxygen in his lungs to supply his body with oxygen, so when he exerts himself his oxygen level drops down into the 60s. Cuz he overexerted himself. The staff is very nice and friendly and helpful and nice to me when I'm there for a visit with Smudges. I believe him when he tells me about the problems he's having with the staff and them not answering the call lites faster than he thinks they should, but he also told me that they aren't bringing him back his pain pills when he's asked for them either. So I don't understand how he's getting overlooked in these situations there. Isn't his needs important when he needs them? I'm a concerned Wife, Thank You, S.R.T.

As an agency aid, there are few places where I am made to feel welcome and Harmony Cedar Rapids is…read moreone of the few places that the other aids, nurses, administration, and residents all make me feel welcome and appreciated. I love getting to work here!

I was in Hematology & I went back to the Infusion room on April 17 @8:30am. This was new to me and…read moremy body had some reactions to the treatment, but the way they staff immediately responded to me getting me quick solutions to feel better. It was a scary process because I was new. It was mostly women and one male of the shift and they all were very attentive to me which made me feel safe and in good hands. They made sure I was comfortable and helped with whatever I needed. They were always giving me kinds words and motivations since I'm currently in nursing school. My mom also noticed their hard work and it gave her a huge sense of relief knowing that the staff was extremely knowledgable with quick responsive time. They have shown me some of the best care, and anyone would be BLESSED to have them caring for you. I hope all great things in their future! :)

Above & Beyond has offered the upmost in professional and compassionate services for my Mother. I…read morecould not have asked for a better home health service, and now hospice care. In time of need, uncertainty and sickness, they do exactly what they say... they go Above & Beyond, not only for the patient but they have always offered me a shoulder to cry on, a word of encouragement and they are always available to me 24/7. And a special shout out to my team in Monticello, Iowa, thanks for all you do! Love you all!

I live in California while Mom is a resident of Monticello. Above and Beyond provides the best…read morepossible home health care which allows Mom to remain in her home. Becky has created an outstanding service, staffed by a caring team. Mom would not still be in her own home without the services they provide.

My parents recently moved into Terrace Glen. They were needing a bit more help especially with…read morecooking so this was the perfect option for them at this time. Chelsea, the marketing director, has been so helpful and has helped make this move as easy as possible. Terrace Glen is such a friendly place and everyone from the receptionist at the front door to the maintenance men have been so welcoming. It's stressful to move at any age but when you are in your 90's it can be overwhelming. We looked at several senior living communities in the area and chose TG. We are so glad we picked Terrace Glen & we feel fortunate to have such a great place so close to us! We definitely recommend looking into TG if you are searching for a senior community.

My Mom has been a resident in assisted living for close to 3 1/2 months. My sisters and my Dad…read morehave been taking turns with her in her room for B/L/D as she needed a bit of support. Currently, she can eat some things on her own, but still needs assistance. She suffers from Dementia and Parkinson's. Due to swallowing issues, she has trouble with bread products and harder stuff such as raisins. My sister had been creating a menu with things crossed off and items circled for about 3 months. We like to work with her in the privacy of her own room. The last 2 months have been difficult. The staff is obviously NOT happy with our arrangement. There have been times when I had to request a different tray, as items were incorrect. As have my Dad at lunch and my sister at dinnertime. Staff has yelled at me with people in the dining room that I could not sit with my Mom. Even though my Dad and sister had been doing just that occasionally. Most of their anger seemed directed at me. Customer service seems to go out the window, as no one there has any idea that when people get upset they may raise their voices. Or swear. Today, I walked in and my mom was sitting in the Dining Room with a pile of pancakes or such in front of her. She was drinking coffee. I said 'let's go back to your room'. I retrieved her menu and went back out. I walked up to the counter and waved it and said loudly 'my Mom could choke on bread. It's not on her menu'. A gal behind the counter told me Mom has the right to say yes or no. Seriously? DO they ask all of their customers suffering for dementia the same question? My Mom can't even recall saying yes or no minutes later. It seems almost to me that the Staff is having pow-pow's and trying to come up with new reasons to frustrate us. Today, I learned my Mom needs to be 'supervised'. Two people came to my Mom's room and the gal said 'you need to calm down'. Now, I do know that IF you want to de-escalate you would not tell someone to "calm down". My Mom could of choked and died. There is nothing they could say that would de-escalate me. The gal turned to leave, and with her back to me said 'Have a Great Day!". Hmm. Wonder what she had wanted to say instead? SO... today, they kicked me out. Because I told them it was the wrong meal and I said a swear word. My Mom could of choked and died. They won't even admit it. Take you own Mom and Dad to them at YOUR OWN RISK.

We are so happy our Mother is at Summit Point. She is very happy there, loves her apartment and the…read morestaff. They have kept her safe during the Covid epidemic. We especially love the cheerful receptionist, Esther. You go to her with a question or a request and she does what it takes to help or accommodate us. Thank everyone who make it a five star place. Dave and Madilyn Beaner

My parents moved in to Summit Point Nov. 2015. The staff is fantastic! Lots of activities…read moreavailable, if you choose to join in. Very friendly residents, and a few dogs. Harley (the dog) had 100 guests at her birthday party ; ) Regarding the food, some dishes are better than others, but always plenty to choose from. The apartments are nice. Back to the staff, I can't say enough good things about them. My mom loves her housekeeper. The wait staff is very good, many are sweet as can be. The receptionists are always friendly and helpful. My dad passed about 8 months after moving in. Two of the management staff, Kathy and Sara, came to the funeral. Kathy even came to visit dad and the family while he was in hospice at another facility. It was very touching. Such wonderful, kind ladies. If you are in need of a senior living home, definitely look at Summit Pointe.

I moved my mother to Grand Living at Indian Creek in September, 2025. She loves it there, and our…read morefamily loves having her there. The place is beautiful and immaculately maintained. The meals truly are chef prepared and they are delicious. Every member of the staff we have met have been kind, caring and helpful. If you're considering senior living options, Grand Living at Indian Creek should be at the top of your list.

I moved my father to Grand Living at Indian Creek in September of 2022, beginning in Independent…read moreLiving. I am in the process of moving him out. If you are entirely healthy and need no help of any kind, it is a lovely facility with lots of wonderfully planned activities thanks to Larinda, the Facets Director who took over that position last summer. Prior to Larinda, Facets was just OK. The care given for Assisted Living used to be decent but has crashed to neglect levels. Housekeeping is definitely surface only, they have ruined my father's clothing doing his laundry, items have disappeared, the care contract has not been maintained, medicines have been improperly administered. A man was killed due to neglect in the horrendous memory care unit last August and another man was severely injured on January 31st of this year, also due to neglect in the memory care unit. The leadership staff has seen major turnover and the care staff is a revolving door. The area director, who has only three units in Iowa to oversee, is entirely absent, doing her job remotely from South Dakota. Unless you are entirely capable of taking care of and advocating for yourself, run in the other direction as fast as you can!!!!

I hope you never have to be in the ER here but if you are, you're in good hands. From the time we…read morechecked in we felt comfortable and in good hands. All of the staff did a great job of treating us with respect and kindness.

This Mercy Hospital SUCKS!!Let me phrase this for you on Sept.5th 2024 I went into Mercy Hospital…read moreand I went to the information desk and I asked do you know how to find Dr.Smith Office the desk lady said to me who is he I said he is my back doctor you mean your neurologist yes so she direcrted me down the hall and take the elevator but I had to ask a repairman on what floor he was on then he told me.it's kinda sad when you never been in Mercy Hospital probably over 40yrs or more and nobody would help a person out and why they don't have volunteers to help a person to take them where they are going.That's why I like St. Lukes Hospital Better lease they don't leave there patience in bine.I was so upset I will never come back at all.