I was wanting a specific model of car and both Katrina and Isreal were very helpful in finding…read moreexactly what I wanted and I am very pleased. They checked my car out completely prior to giving it to me to make sure all is well. They have also been helpful in coordinating repairs on my granddaughters car. I appreciate how helpful and freindly everyone one was.

From the owner: 30+ Years Experience, Auto Repair, Tires, Auto Repair & Service, Car Sales, Used Car Sales…read more Products: Bend Tail Pipes, Brakes, Custom Exhausts, Exhausts, Flowmaster Mufflers, Tires, Transmissions, Used Cars, Rims, Alternators, Timing Belts Services: Air Conditioning, Alignments, Auto Repairs, Balancing, Battery Replacements, Brake Repairs, Computer Diagnostics, Lube Changes, Oil Changes, Radiator Fills, Radiator Flushes, Shock Replacements, Strut Replacements, Tire Replacements, Tire Rotations, Transmission Repairs, Tune-Ups, Exhausts, Custom Exhausts Brands: Honda, Chevrolet, Ford, Acura, Dodge, Mazda

Always a pleasure to deal with Rick Roll at this dealership…read more Have had good luck with a warranty repair.

Adrienne Hoar is everything car buying should be at John Jones! Shes an all-star and makes it all a…read moresimple process !! Dont go anywhere else !!

I took my vehicle to get some things fixed but when I told him finally when my endurance warranty…read morevehicle kicks in to turn it into them I told him way before he ever worked on it come to find out he never called and then he went ahead and did the work anyway not a very good place to go to especially when you can't go by his word I ended up paying the bill but it'll never be over I'll take him to small claims court anything I can possibly do to get something my money back

After searching every local car dealership for the car we wanted, a good price, excellent customer…read moreservice and an easy, pleasant, no high pressure sales experience, we found ourselves driving up the road to Salem! From the moment we walked on the lot it was low key, no high pressure, huge selection and polite staff. We test drove a couple cars and made an offer. The negotiations were simple, relaxed and kind. We had a couple requests for some minor repairs on the used car we wanted to purchase and the staff was happy to perform them prior to us signing any paperwork or taking ownership of the car. Overall this was a GREAT used car buying experience. We will DEFINITELY buy from Eddie Gilstrap Motors again!

Extremely disappointing experience. After purchasing a vehicle from this dealership, we are still…read morewaiting on the title more than 3 months later. This is a violation of Indiana's 31-day title requirement, and we have been forced to escalate to the Indiana Secretary of State Auto Dealer Services Division and the Indiana Attorney General's Office. Buyers should be very cautious--this has been a stressful and unresolved situation.

This place is a hot mess. Extremely overpriced and under skilled. The only way I'd recommend this…read moreplace to someone is if I had a large life insurance policy on them and I was the beneficiary.

Joe and his team are thorough, precise, and willing to work with you on what repairs you need. I…read morewill be taking my vehicles there from now on!

A response is always appreciated. The bottom line is that there'd been no excuse to be so rude…read moretowards me and what you wrote could easily have been relayed on the phone when I'd called to schedule the repair. (If you have no reception/waiting area, then I question why there were several chairs, a table and tv in the space along with another customer waiting at the time of my visit.) As far as my expectations, as a customer, I should be treated with common courtesy.