I had a very concerning experience with Dr. Elise Durville during an emergency visit for my dog…read more I brought my dog in with clear signs that something serious was wrong, including visible distress, pain, and significant bleeding with clotting (I showed photos). Despite this, I was told it was a urinary tract infection and was sent home with antibiotics, without additional diagnostics such as bloodwork. I called back a few hours later, asking if a pain medication could be filled as it was obvious she was in quite some pain. I was told UTI's are not painful and that my dog is clearly just an anxious dog. After continuing to push for pain medication, she begrudgingly filled the script. Over the next several hours, my dog's condition worsened further. I called a final time reporting escalating symptoms -- severe pain, inability to lie down, elevated heart rate, and a distended abdomen. I specifically asked if I should bring her back to the ER and was told these symptoms were "standard" for a UTI and that returning was NOT necessary. Completely invalidated my concerns and made me feel like I was crazy for calling back again. Trusting my instincts, I brought her to another emergency hospital. That decision saved her life. She was diagnosed with rodenticide toxicity and was internally bleeding from every single major organ -- a life-threatening condition requiring immediate care. I was told that delaying treatment any further could have been fatal. If I listened to Dr. Durville, my dog would not be alive. Dr. Durville later called to confirm it was not a UTI, but there was little acknowledgment of the earlier dismissal of symptoms or the guidance provided. She did not apologize until I asked her for an apology and I do not feel as though there was enough accountability to ensure this never happens again to another dog, which is why I write this post in warning. This experience was incredibly distressing, and I remain steadfast that the severity of my dog's condition was not appropriately assessed. Not only did bringing her to MPV not help my dog, it only made it worse and delay her getting the critical care she needed to survive this. Which consisted of 2 nights in the ICU, multiple blood transfusions, and a $10,000 bill. I am also still awaiting reimbursement for the initial $800 visit, which did not include diagnostics that may have identified the issue sooner. I share this in hopes that future concerns are taken seriously and thoroughly evaluated, especially when symptoms indicate something more severe.

This weekend, we rushed our 6-month-old Bernese Mountain Dog, Milli, to Meredith Place Veterinary…read moreEmergency Hospital after she unknowingly consumed a poisonous mushroom. We had no idea what had happened until she suddenly became unable to walk and started seizing. The incredible team at MPVEH took Milli in immediately, and without a doubt, saved her life. If it weren't for the swift action, expertise, and genuine compassion of Dr. Angel and her team, we would be telling a very different story. From the bottom of our hearts -- thank you. We will be forever grateful to this amazing team of doctors for giving us more time with our girl.

These Vets are amazing. They're incredibly competent. They have an incredibly kind demeanor and…read moretruly want to know your pet. They are hard-working in this environment where there are so few Vets. This is all good, but why amazing? Well, at our last Vet, they wanted to squeeze every single penny they could out of you. You could only get your pet medications through them - all because they didn't trust drugs from elsewhere, and they could be Chinese counterfeit. Give me a break, really. The add-ons on check-out were truly nauseating. At your appointment, they gave you maybe 15 minutes, there were so many more appointments after you to make the most profit out of each day. Did they care? When your pet was really sick, could you get-in to see them? No. When your beloved pet was dying, and you were trying to squeeze just a few more days, could you even talk to them on the phone? No. At Sandwich Animal hospital, you get none of this foolishness. Drs. Casey and Adrien Cloutier are dedicated to their customers and their beloved pets. THAT'S AMAZING. These two are "keepers".

Best vets in the area. Superb care and treatment. I have been a client since 2001 and I am…read moreso grateful my old vet Dr Dolan took such care when she sold her practice to replace herself with these awesome vets!

PLEASE READ BEFORE USING THIS VET FOR YOUR ANIMALS BEWARE for false diagnoses!!!…read more Took my dog here for a quote on a teeth cleaning okay, no signs of sickness or any problems. He comes out and says she has a tooth infection from a cracked tooth, so we give her antibiotics and expect a full recovery. I go in 2 weeks later and he says without hesitating that it's lymphoma (cancer). No blood work or tests were done and he jumps to the worst, telling me we had to do a biopsy quoted at $1400. Now there I was in shock, visibly upset on this news and the man continues to tell me about low survival rates and tough decisions to make about treatment WHEN SHE WAS NOT EVEN POSITIVELY DIAGNOSED. And how cruel was he to continue to be so negative and harsh when I was visibly upset and processing this news, I mean seriously do you have no heart?! Where's the oh we will do everything we can or let's get some tests done to figure out what this is. So, fast forward a week later I went to another veterinarian, told them everything and had her checked. She had a full panel of blood work done and a physical exam and you guys my dog is 100% healthy. No cancer and absolutely no need to put her under for a biopsy she doesn't need. This is by far the WORST experience I've ever had with a veterinarian after being a dog owner for 10 years, so needless to say I won't be back and I warn others before taking their animals here of Dr. Macdonald's FALSE diagnoses and his cruel manor.

So knowledgeable! Very grateful for the care they put in my questions & concerns. They are very…read moregood about calling in a timely manner if you leave a message.

We brought our 2 New Foundlands while we were vacationing recently. The owners were exceptional and…read morevery kind. Our babies went in with no problem and stayed a week. We picked them up and they kept whining when we left. Excellent, professional and loving facility!! Thank you and we will return!

I wouldn't recommend taking your dog here. Yes, they provide mini kiddie pools but they have your…read moredog stay outside in 90 degree plus heat all day. I boarded my dog at the NH location for 5 days. He is a 4 year old lab. He came out and he wasn't himself. I thought he was just tired until I noticed his paws were blood red. I realized he must have been so active on the turf that it caused such painful abrasions on his paw pads he could barely walk. I need to now take him to the vet for some help. I also noticed that he now has an ear infection and his gums are bleeding. I asked for him to be groomed the day I picked him up but the grooming was subpar. I feel like an awful dog mom taking him to a place that barely noticed him limping. My little boy is hurt from this place!

I brought my dog here as we're new to the area and didn't want to drive 2 hrs to see the old vet,…read morefor basic shots and a blood test for heart-worms. They asked if they could take her to to back because there was "too many people in the room" (me and my family) they came back a short while later and said my dog slipped her harness(which has never happened before) and that they couldn't do any vaccines or anything for her, until she had been on a sedation medication. I asked for them to try in the room but they ultimately refused. Sent us home with trazodone and gabapentin to give the dog. I gave the meds to her as instructed, but my dog didn't seem different. I told them I would sit with my dog this time(my family was still in the room with us) and again they commented about having too many people(not exactly a choice as they wanted a morning appt and I have young children.) To which I said it'd be fine and that we just need her shots done. They came prepared with ONE of the vaccines that she needed out of several. I held the dog and she was fine, a little nervous but fine. They refused to give her the other shots to "avoid stressing her out more" recommended more meds to sedate my dog further. I refused the meds as that's just additional money that I don't see as necessary. Come time to check out, and they charged me for an exam; which didn't happen. They tried to get me to have the medications more than once which my 5 year old dog has never needed for a vet appt before. So very upset that this was our experience as now we feel we have not much choice than to drive the distance for the vet that seemed to care more for the dog than the money. All the good reviews gave me such hope... thankful we learned this quickly and don't have to go through this again.

I am so pleased with NorthernLakes Vet Hospital. We were…read morefirst time visitors and was impressed with their tech support, testing, doctors interaction with us. The vet listened intently to my concerns, kept a watchful eye on our little buddy and proceeded with her idea to solve his issues. our boy was in no way stressed and rather enjoyed the tummy tickles! The clinic is quite pleasant, very clean and front desk staff quite friendly! I would say that this vet in one I would recommend a will go back to for any further evaluations. Bubba's Mom

Let me say first of all I had no problem with the grooming, just had problem with person in charge…read moretelling me one thing and doing another, two weeks ago I missed an appointment and called 2 hours later she said she could not take him know, so she rescheduled me and told me if it happens again I will have to charge you $25 which was fine with me even thought I just had surgery and was diagnosed with cancer. Brought him in for grooming two weeks later and told her I felt bad and what had just happened because I did feel bad. when I went to pick him up she added $25 to the bill, well thats not what she said two weeks ago so I am Done. I ran my own business for 43 years and this is not how you treat your customers no matter how good you think you are. Get a clue from this

I. Was not displeased with your service. I found someone closer to where I live. I was not…read moredispleased. I am sorry that you took offense to my post and suggestion. My wife is in the salon business and she sometimes refers people to other salons and vice versa. I did not realize you being in the same grooming business you have a problem with this. I do know I was very unhappy when you said the dog was extremely matted. I have no problem not coming back. I wish you the best. Ed Otto

Our dog Harper had a great time this week playing at dog daycare while we were visiting for the 4th…read moreof July week. Shane was great with Harper, and she was tail-wagging excited to go back every time we pulled up. He has a great facility with outdoor space, and Harper came home tired and happy. Highly recommend and look forward to returning next year!

Our family recently boarded our dog, Pepper, at the White Mountain Dawg Barn. We were camping at…read moreWhite Lake State Park, which doesn't allow dogs, and we didn't have a lot of options for Pepper (our usual dog babysitters were not available). We didn't have any connections to WMDB, but we took a chance with them and we are happy we did. The facility was spotless, Tony was incredibly knowledgable and supportive, and we felt like Pepper was 100% safe while she was there. We will totally use WMDB again, and we'll recommend them to friends.

I just read Melissa fox's review. Wow, that is appalling what kindof behavior these owners…read moredisplayed. Unreal. I just looked at their website and they're charging 1000s of dollars for "mutts" that aren't AKC registered, not pure bred or even "designer". And some are rescues that SHOULD BE ADOPTED. I love all dogs, for one and I dont believe in buying. I believe in adopting. But they are robbing people blind for the ones who do want to buy dogs. Talk about greedy. Whether they train the dogs or not, that's insane. I would never give these people business. Money hungry jerks who clearly have treated clients like dirt. Enjoy.

We were able to arrange for our three small dogs to board at this beautiful kennel on pretty short…read morenotice. When we arrived, we were impressed with the facility and with the professionalism of the staff. They asked very thorough questions, which was very reassuring as to the custom care our pets would receive. Upon our return, our dogs appeared very calm and happy, and it was an eleven day stay! We will definitely be back with the fur babies the next time we need to leave town!