A friend's dog was staying with me for a week and I knew a leash coupler was in order because two…read moredogs would tangle ME during walks. Lupine's 24" leash coupler was exactly what I needed, it was shipped the next business day and I received it two days later. Walks are pleasant, I am not tangled up AND I have a free hand!! Excellent ordering and product experience, thank you Lupine! Woof!

Zero communication from Lupine after U.S.P.S. Priority Mail shipping to their P.O. Box, (1) 1" x 6'…read moreBasic Red Leash over "fraying" issues. I sent it back to them for inspection, as well as an explanation. Whether that "cheap" single ply nylon piece of "garbage" is replaced as per their "lifetime" guarantee, or not, at this point I don't even care. I have already replaced it with a "heavy-duty" two ply nylon dog leash manufactured by Coastal, and I haven't looked back since. I have been a loyal Lupine repeat customer for decades, and have returned over that period of time maybe (2) leashes due to factory defects. Their current abysmal lack of communication is the sole reason why I am now switching brands. Their "lifetime" guarantee is a farce, and nothing but a marketing ploy.

Kara and her staff are remarkable. I have had them train my "Covid" puppy Willow, she has…read moreblossomed under her tutelage and I am confident I can handle her in most situations. To highly recommend them and have done so to many fellow dog owners.

I recently moved to Maine and contacted Kara's Petcare on the recommendation of my vet. I was so…read moreexcited because it seemed like they would be able to offer daycare for my dogs and some auxiliary training if needed. They also said they did transport to the daycare facility and boarding on occasion. It seemed perfect. I should mention that there are Kara's pet care facilities in Portsmouth, Berwick, and Falmouth. First I was asked to set up a meet and greet with one of their associates at my home so she could meet my pets. It took me many tries to get through many unreturned phone calls, but finally we did set up the meet and greet and that went well. Then I was asked to set up an app and an account before we could actually schedule any dog care. So I set up the app and the account. Then I was asked to drive my dogs to their facility to see if the dogs would "be happy there." So I drove my dogs 25 minutes to the facility. When I got to the facility I was told that they were supposed to stay there for a day assessment and then I should come and pick them up. This was not communicated to me earlier, and I had not budgeted an extra hour of driving back-and-forth. Then they would reschedule the assessment and they would come and pick up my dogs for the day-long assessment. All before any dog care could be scheduled. So, still not on the calendar. So to summarize: you need to go through a long process of scheduling a meet and greet, then you need to have the meet and greet, then you need to sign up for the app, then your dogs have to be assessed to see if they will be happy. I'm just thinking that anyone who's busy enough to need dog care is too busy for this multilayered, multi-step, poorly communicated process where phone calls, texts, and emails are returned only about half the time.

This is an excellent company that stands behind their product, has outstanding customer service and…read morequality pet products. Would highly recommend!!! The fact they are made in the USA is just a plus to me

We have always bought our dog leashes from Lupine and have returned probably 3 in last ten plus…read moreyears. But because , per Jennifer, I have not bought any recently and did return one recently. We were not eligible to receive a replacement. I found this very unacceptable

Experience from the very first visit was great. Love my healthy puppy. Especially appreciate Dawn's…read moreand Bill's attitude, expertise, experience and care for their dogs and puppies.

From the owner: We have been in business since 2018, we breed toy poodles, and maltipoo puppies, all non-shedding…read moreand hypoallergenic. Puppies come with 2-week health guarantee, first shot, vet check and a complete go bag. we only breed our girls once a year. Moms are vet checked 3 times a year and dads twice a year. Pups are socialized and make great companions and emotional support dogs. We spend a lot of time with our pups and other pets. We are very knowledgeable and pass information on to our clients. We are there for our clients for the life of their new pet. Dawn owned her own farm and had plenty of animals and loves animals, William is an 8-year veteran of the us coast guard and loves animals also.