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    Wintrust Mortgage

    5.0 (1 review)
    Closed • 8:30 am - 5:00 pm

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    7 years ago

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    Jaclyn P.

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    Liberty Bank for Savings

    Liberty Bank for Savings

    (41 reviews)

    Norwood Park

    First ever mortgage with this bank. Previously I had been dealing with Chase, and there were many…read morethings about my mortgage experience with Chase that frustrated me, or made me uncomfortable or pressured. Everyone I dealt with at Liberty was very helpful, courteous, responsive, and I never felt pressured. Plus, their rates were incredibly low. The ability to upload and receive documents online was great, and the website they use for mortgages was very easy to use (much better than my experience with Chase whose electronic document system was a pain and required more in-person and physical paper). There was a grant I wanted to get, and I know Sylvia, Dagmar, and Maddie had to do a lot of extra work to accommodate this. I am self employed, which also complicates things, but this team was very easy going about this fact. The seller was particularly difficult to work with for this sale, but the team at Liberty were good about following up with the seller's attorney and worked with my attorney to get the closing done on time. I also dealt with Sera at the Liberty Insurance subsidiary to insure my condo, and opened a checking account at the Lincolnwood branch. Everyone I dealt with for these services were wonderful as well, and everyone went out of their way to work with my needs. I suppose my only criticism is that the retail banking side lacks some of the options and services compared to the big national banks. So I am not dumping my Chase accounts yet. But the personal service at Liberty is second to none. I will definitely be using them for any future home purchases, and will use their retail banking for some of the niches that fit my needs.

    Hi liberty bank is so unprofessional. U cant never get a hold of them. When u do they jst start…read moretalking and forgetting about their customer. U call again after they hung up and it goes to voicemail. I dnt knw wat seems to be the problem when ur jst trying to make a payment...

    Liberty Bank for Savings

    Liberty Bank for Savings

    (1 review)

    Just had a wonderful experience at Liberty Bank…read more I actually started across the street at a bank that starts with B and end with a D...I'm sure you can figure it out. I called Liberty Bank and the phone was actually answered by a live person. And as a bonus it was the Branch Manager! She personally met me by the door and assisted me with my transaction. This is the reason you bank locally. Amazing customer service. Bank here and ask for Erum. I know she will take good care of you.

    From the owner: Liberty Bank for Savings is a community bank with 5 branches on the northwest side of Chicago and…read morespecializes in helping people buy homes and save for the future. The bank was founded in 1898 when a group of Bucktown residents pooled their resources to help each other buy homes. Teaming up to improve their lives and their community was the goal, not making a profit. The bank’s mission 125 years later remains the same. Unlike most banks, they have no corporate owners or stockholders. They answer only to their customers. This means they are committed to passing profits along to customers in the form of low fees and competitive rates. And when a customer asks if a product is right for them, helping the customers is the only incentive. In December 2022, the bank was honored to be awarded the 2022 BBB Torch Award for Ethics. In addition, BauerFinancial has awarded Liberty Bank their highest 5-star rating for more than 34 consecutive years. Member FDIC. Equal Housing Lender. NMLS#787575.

    Wintrust Mortgage - mortgagebrokers - Updated September 2026

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