I'm giving two stars because I was able to get dental insurance there today. But I was being…read moregenerous. I used them to get my Medicare and supplemental insurance as well as my husband's private medical insurance through MNSure. Not only did I not get the dental I thought I had signed up for, the agent took my kids off the application under my husband and they lost their insurance! I've spent months trying to correct this on my own which is impossible since it's going between two systems (MNSure and the county) which is why I wanted their help in the first place. They washed their hands of me and surprise! The agent who messed up doesn't work there anymore!! Oh but if you want to rent blow up bouncy houses, he has those. He was much more focused on that than his JOB! I'm disabled and needed help. I can not recommend them to ANYONE!

Sifting through insurance options would have been impossible without the help of Mr. Delaney. He…read morewas extremely knowledgable and spent a lot of time explaining the ups and downs of many different plans available. I highly recommend using him for any insurance inquiries.

I have been a member since forever and everytime i call my request has always been fulfilled! Every…read moreperson i have work with are super nice and helpful! Anyone who need help they are willing to help and will fulfill anyone request! Thanks to them i got a lot of car under my insurance and it is pretty good cost for my cars. Recommend to anyone who needs help with car insurance!

My Jeep got hit while i was in a grocery store. Of course no note was left. The damage estimate…read morefrom the dealership where i bought my new Jeep from, and whom i TRUST was only partially paid. Estimate was $1515. My deductable was $500. State Farm chose to only pay $550. They literally are trying to force me to take my car to some unknown rinky dinky shop just to get out of honoring the full claim. I am now forced to pay double. Imagine if this was a large claim? That is why i will be cancelling all my policies with State Farm. Steer clear from State Farm. There are much better choices. Its a shame giving NO stars was an option. I was a customer for probably over 15 years at least.

I have been super impressed by Nick and his team. They have made getting our insurance, my…read moreconsistent requests for replacement insurance cards, and our claims SUPER easy. Always lovely to deal with, answer promptly, and have issues sorted quickly. Highly recommend.

Friendly, helpful, independent agents that have saved me money and taken care of any problems. Very…read moreengaged in the community.

It never ceases to amaze me how bad customer service can be sometimes. Especially in today's world…read morewhere there is competition between most business's and consumers have plenty of options. Case in point State Farm. My family has been State Farm customers for over 40 years. Over 40 years!. My wife was even a State Farm employee for a number of years. Due to the dishonest practice and mistrust of one State Farm employee, we have moved all of our business and will never go back! We had multiple vehicles and our home insured with State Farm. Most of my extended family also was with State Farm. Thanks to the experience of my wife previously being a State Farm employee we had not needed to visit a State Farm office for over 20 years. We never spoke to an agent and had previously always worked with an account manager named Stephanie. Stephanie had always been wonderful to work with. We even moved our policies from agent to agent so we could continue our relationship with Stephanie. Last year I had called to remove insurance from a vehicle we were putting into storage. Unfortunately Stephanie was not in the office this day and I worked with Cheryl W. Cheryl had suggested an umbrella policy. We had never had an umbrella policy and I was interested in more information. Cheryl stated she removed the insurance from the vehicle that we were storing and emailed information to me about the umbrella policy. A month later we received a bill for vehicle we had Cheryl W remove the insurance from. We called to find out what happened and why we were billed when we should have received a refund or credit towards our next renewal. We were told this needed to be reviewed by their underwriters. Being good customers for as long as we had, I didn't anticipate any problems. In fact I had thought they would correct this right away. Especially when I stated I had received an email from Cheryl W that could timestamp the date and time we spoke. After a few weeks of whatever they were doing for their discussions, we were told they could not or would not corroborate our claim and that we needed to pay that policy. Cleary we were NOT pleased. I had and still have that email from Cheryl W. How was that emailed to me? I was told she did not take notes of my request the day we spoke but she could email me information in an attempt to get more of our money. Well not being believed and supported by a company that we were very loyal to for a long, long time told us we needed to move on. We have since moved all of our business to an insurance company. Still hard to believe that State Farm would not support their customer and even harder to believe that Cheryl W did NOT do the right thing. Maybe State Farm gives more priority to the big name athletes in their commercials and not the average consumer. We are very pleased with our new insurance company and we even purchased that umbrella policy.

Stephanie was very helpful and prompt in addressing needed documentation. She was professional,…read morepatient, and kind. I loved working with her.