First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

Thank you so much Brett, Monique & the B&B family for helping me with my flooring selection and…read moreinstallation. For every time I returned and asked to check out other samples, and the lunchtimes spent mulling over my options (so many great ones). For responding promptly when questions were asked and get revisions were required to my original quote. It was worth it. What a beautiful outcome to a humble at Leisure World. Call them and see what they can do for you. I believe you will be happy & satisfied with the outcome. They took a decorating dilemma and turned it into a welcoming start.

Bob, Monique, & Gus did an excellent job of replacing my carpets. Monique helped schedule my…read moreappointment with Bob. Bob came over and helped me pick the carpet and provided an estimate quickly. He was also able to help improve the installation date after my house painter finished early. Gus arrived early and his helper did a great job installing my beautiful carpet. Very pleased with whole process.

I came here looking for paint colors and advice and Rich was there to help me. I unfortunately came…read moreright before closing but Rich was so helpful and did not rush me at all. He is a genuine guy who wants to help out! He gave great advice and I found a wonderful color to use for my home. Thank you!!

This business is a gem in OC. If you want less toxic paint options, they are one of the only local…read morecarriers of Safe Coat primers and paints. Great option for children's rooms and chemically-sensitive folks. Also, Rich is such a helpful resource who's always willing to help. He's experienced and helped us with color matching and choosing which paints would work best for our project - it would be hard to find this type of help in a big box store. I wish we had more businesses like this one. Thanks Rich for all of your help!

Gilbert's team did amazing work with our new vinyl flooring. They were on time, very considerate,…read moreand did a high quality job. We would highly recommend them to anyone in the area looking for flooring installation. Thank you!

Great work!!! Great service! Made everything easy and great options. Thank you to Gilbert for all…read morehis assistance! Keep up the good work guys!

Great service! Went in person, told her what color and what style floor we were looking for…read more(waterproof laminate) and she pulled out a few different ones and placed them together to compare. Prices seem reasonable - our other choice was to buy from Costco, so the price wasn't that far off. Delivery was same day pick up since it was in stock. We opted for the next day which our contractor went to pick up (seemed to have no issues). We re-did all the floors in our house and while it's been about 3 weeks in - are very happy with it!

Working with Roxanne has been incredible. She has displayed nothing but the highest level of…read moreprofessionalism from the very first phone call! Because I live in Hawaii, my entire transaction has been handled over the phone and via email! The delivery driver was on time and very helpful unloading the pallet of material! We had a small issue with a follow up order which 1 Stop took care of immediately! Product is product (my special ordered vinyl plank is awesome by the way) but her commitment to service is invaluable! It's refreshing to know that some companies still value true customer service!

I can't speak highly enough of Zion, my hardwood flooring contractor. With just a pencil and…read moremeasuring tape, he meticulously drew out my entire floor plan, providing incredibly accurate square footage measurements needed for the new flooring. His honesty, kindness, and professionalism made the whole process smooth and stress-free. On top of that, his pricing was very reasonable, which is why we knew Zion was the right choice for the job. The new flooring comes out perfect, we can't be happier for the new look of our house! Highly recommend Zion if anyone is thinking for a new flooring in the future

Carpet Impression did a great job of our carpet and wood floors. Zion and Fay were great to work…read morewith, gave us recommendations and reasonable price. They started and completed the job on time and cleaned up afterwards. Very satisfied their delicate and professional results. I highly recommend Carpet Impression Corp. I will definitely use them again in the future for my carpeting and flooring needs.

I have been a customer of Bixby Plaza Carpet and Flooring for over 20 years and have always been…read moreextremely happy with their service, expertise, and pricing. Most recently, I needed to replace some carpet due to fading in certain areas, and James Jung went above and beyond to help me through the process. James reminded me that the carpet was still under warranty, worked hard to pursue the claim on my behalf, and was ultimately successful. That level of customer care and follow-through is rare today. The benefit of working with a small business that truly values its customers and stands behind its products cannot be overstated. Bixby Plaza Carpet and Flooring continues to earn my trust and loyalty, and I highly recommend them, and in particular, James Jung.

From start to finish Bixby was excellent. We used them 20 years ago when we first moved into our…read morehouse. Why go anywhere else? Great quality and service. James, our consultant made it simple and followed through with every detail and contingency. Norberto was the most efficient installer with 30 years experience. And they did the entire house in a week.

I have Arthur's working on our commercial spot. We are opening a restaurant. The installer s are…read morevery patient because we have inspections. They are very nice to work with. The bills and progress payments are manageable for small business owners like us. We will be using them again in the future as we plan to open more locations. Thank you Haris and Vald.

Thought about getting my Bathroom remodeled for years. Looking to renovate my home but couldn't…read morefind a contractor that I felt comfortable with. That's was until I met William and the crew, from the initial consultation he listened to every one of my concerns and ideas. He recommended some tweaks and even came back 4 hours later to speak to my wife about some questions she had herself. After discussing the finances together we gave Arthur's Remodeling a call back and said we would only do the work if William was in charge of the job from start to finish. His guys were clean, polite and verbal about any problems that arose. "Even let me join in on their lunch and told me a bit about their lives". Once the job was completed we did a complete walk through, needless to say my wife and I are very pleased with our bathroom. Planning on doing some work on my rental home here in Orange County and you best believe I'm going to have William, Eduardo and Mauricio to run that project as well. Finding trustworthy people these days is hard but once you find someone that you can work with it's such a peace of mind. Thanks again boys!, till next time.