Went there for an eye injury but had a concern whether I should go there or go to the main ER at…read morethe hospital. I asked the security guard if I could speak to a nurse to get further advice and not only did a nurse come out to talk with me, but Dr. Franz came out as well and they assured me they could take care of my particular issue there. Very thorough examination and very friendly staff. Dr. Franz is not only a very good doctor but was very personable and approachable. I got the card I needed and was in and out in 45 minutes. Granted, my issue was relatively minor so that can vary, of course. The staff were super friendly and very helpful. They went the extra mile for my care. I will trust this free-standing ER Facility for my needs and the needs of my family. Well done Lewis-Gale!

​I visited the freestanding ER recently due to a kidney stone. The nurses and staff were incredibly…read moreefficient; they not only addressed the immediate issue but also provided clear instructions on where to go for follow-up care. Everyone was very kind, and my nurse, Michael, was exceptional. He closely monitored my pain levels throughout the entire process and identified exactly what I needed to manage the intense discomfort. I truly want to thank Michael and the rest of the team for doing such a fantastic job.

Doc Holland is seriously so kind and compassionate, and the wait time is basically nothing. After…read morenot responding to meds, I tried daily TMS treatments--and now I'm feeling emotions I didn't even know existed. So grateful!

Dr. 'Randy' Ruppel provides TMS treatments for depression. Therapy sessions run for 20 minutes…read more Each treatment room has natural sunlight with a television and prominent countdown timer. I spoke directly with Dr. Randy to set up my initial appointment. The clinic location on Brambleton was easy to find. Staff is professional and friendly. Most important to me was that treatments started on time. I could get in, get out, and on with my day. Thank you Randy!

Loving my treatment there! Fun, personable, and knowledgeable staff and my time there is always…read moreenjoyable. I leave feeling better than when I came in and so happy to have a great PT location from a great provider like Sideline Orthopedics.

I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

Front desk clerks are rude. I had to call several times to make an appointment. According to the…read morefront desk clerk they put my name on the waiting list but they never called me back. Also they charged me $35 more than my co-pay. When I asked the front desk clerk about the over payment she got annoyed. I still did not get the refund from their office, it has been over 3 months since I went to that office.

Dr. Farmer was the surgeon who did my surgery. Very nice man with a great bedside manner. I have…read morehad problems since my surgery and my knee doesn't bend any more and seems worse after the procedure . Now I have white thread looking like material protruding out of my scar. Surgery was in May. I called office and the nurse told me that it wouldn't have anything to do with my surgery and I would need to go to urgent care. I asked is it dangerous and she stated well I can't tell you that only urgent care can inform you . So I asked again so this wouldn't be a follow up to my surgery because I have had problems since I had it done and she states no. The office has screwed up 3 appointments of mine as well. I showed up for an appointment and first they say or you have no appointment today and I said yes today is pre- op appointment and the front desk tells me well Dr. Farmer is off today so you can see PA. I should of realized then not to go forward with surgery . Even though my knee was killing me and I had a torn meniscus (which wasn't fixed during surgery , PA stated they didn't need to as it wasn't in the way with my knee), my knee cracks, grinds and pops when I try to bend it and I can't get past 50 degrees. The office won't assist you in getting an appointment and urgent care isn't that great either . First time I went to there I was told nothing was wrong with my knee. Even though my knee popped very loud and I dropped to the ground . I'm very disappointed over this whole ordeal. Depressed is a under statement .. don't go to this office . Dr Farmer did a manipulation and knee works wonderful . I informed Dr Farmer of all my concerns and he addressed all of them and everything was fixed !! Thank you Dr Farmer. I should of been more informative with you in the begging and expressed issues that arises.

Parking is as it is in any medical center... a long walk even with disabled placard. Make sure you…read moreknow what entrance and elevator to take. One size doesn't fit all. You'll save yourself a lot of time because the signs inside can be confusing. It's an old facility so it's easy to get lost. The staff is very friendly and helpful. Some people don't like older facilities. It doesn't have the bells and whistles the newer ones have but it's clean and functional so I don't have an issue with being here.

I have seen multiple doctors and have had wonderful experiences with most of them. I've had…read moresubstantial health problems in the past year and saw Dr. Dennison (neurologist), Dr. Maxymiv (ObGyn), and a gastro doctor (can't remember name). Dr. Maximum was amazing though infertility and my physicals and brought hope to us when we were feeling down through years of battling infertility. My PCP, Heather Ball, is located at the Valley View Office and has been the best doctor I've ever had. She stood up for me when other doctors were calling me crazy and kept searching for answers even when I wanted to give up. Without her, I wouldn't not be as stable as I am today and she truly was amazing to work with! I've enjoyed working with Lewis Gale as a whole!

By far, the best and most attentive rheumatologist I have ever seen. I first saw her as she was…read moredoing her fellowship at UVA and when I had to switch Drs, due to my insurance, I looked her up to find where she was practicing. I learn something new about my condition every time I go because she takes the time to talk with you. Two thumbs up!!!!