Wiser Insurance Agency

1.0 (3 reviews)

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Wiser Insurance Agency - Insurance Near Me - Somers Point, New Jersey

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Lisa N.

0

1

0

3 years ago

Very disorganized. Terrible customer service. No one returns calls or emails. My auto insurance was cancelled. They gave me no explanation as to why nor did they try to find me other insurance. I found auto and home from another carrier and let them know the termination of my homeowners. They did contact me regarding a report finding from the honeowners insurance not even realizing the policy was cancelled. Just horrible people to deal with. read more

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Deb F.

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7

0

4 years ago

they have been dealing with my flood insurance and renewing it since 2017. I got a phone call from my mortgage company telling that I was in violation of not having a flood insurance policy for my residence. When I contacted Weiser, they were rude, unprofessional and act as if it was no big deal even though they did it said that it might've gotten missed placed, lost, they were updating their software in computers, that their phones weren't working etc. etc. when you call you never ever get anybody to speak to they're always in a meeting if it wasn't for my mortgage company contacting me that I was in violation I would've never known. I could've lost my house . read more

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Andrea S.

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14

22

4 years ago

Completely unorganized and unprofessional / Very poor communication skills -- I told this company from the onset about a claim I had with my previous insurance company about a year ago that was paid out. Almost two months ago, Tyler told me what the premium was. Instead of paying them for a quarter, I paid for an entire year. A week and a half later, I received a suspense notice stating that proof of prior insurance was not received even though I did send them proof of insurance and Ken confirmed receiving it, as well as stating that prior losses had been updated and the premium was revised, and they applied a surcharge. I asked Tyler what this was all about and all he said was he would see what the claim is after that if they do charge or not. Um, okay.. why was this not brought up previously? Before I gave them over 2 grand might've been a good time??? And that was the last I heard from him. So over another month goes by -- I then received an email stating my policy was being canceled due to non-payment of premium!! Tyler said he was going to have his office look into it and have it resolved by the following business day. So instead of having it resolved, I received a voicemail from someone at the office stating what the email already said!! Right before I knew a message was left, I emailed Tyler and told him that due to the circumstances, I preferred to have all our conversations via email from that point forward. He emailed back and said, "If you could properly communicate with my staff that would be helpful." When he knew that his staff was the one creating this issues by canceling my policy and saying I owe money I didn't! He then said, "We have sent you notices and reached out, if you would not like the policy or would like to move elsewhere feel free, but you have been properly notified from my office regarding this policy." First of all, he never reached out, that was a flat out lie. He never emailed back or called as he said he would regarding issues with my account two separate times. Secondly, they had no right to send me a bill and raise my premium without calling me and discussing it first, since Tyler had recently just got done telling me what the premium price was and I paid it in full with him over the phone. The first time there was an issue he said he'd look into it further and would get back to me. He never said a word. Next thing I know I get a notice of cancellation saying I owed them money. So, very poor communication skills. Third and foremost -- I paid for an entire year, so the $250+ they're saying I owed, really I didn't, because I was only obligated to pay them three times less than what I did! The sudden issues and the way Tyler handled the situation was just bad business all around. And his cocky attitude about it for several emails on end.. Appalling.. rather than acting in a professional manner and fixing the problem that they created in the first place which would've allowed me to continue to be a customer. So what if I was upset, I had every right to be. This past issue wasn't the first. They apparently don't care about their customers or their reputation. I told Tyler I was going to tell the person who referred me about what's happened to me over the last month and a half so that she knew not to refer anyone else to them, and he said he's already advised her that "he has this client you referred with issues." "IM" the one with issues!! These people are nuts!! If all of that wasn't bad business practice enough, they completely ignored me about them returning my money, for an entire week. So, had to dispute the charge with my bank... I am also filing a complaint against them with the New Jersey Department of Banking and Insurance regarding Tyler's piss-poor communication and lack of professionalism with supporting documentation. He does not belong operating a business... read more

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More info about Wiser Insurance Agency

718 Shore Rd
Somers Point, NJ 08244
Directions
(609) 246-3174
Call Now
Visit Website
http://wiseragency.com

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Your peace of mind is our top priority. Whether you need to protect your family, your assets, or your livelihood, Wiser Insurance Agency is here to help you navigate your options with confidence. As your trusted local insurance agent, we provide comprehensive commercial business insurance, homeowners insurance, life insurance, and flood insurance. We also specialize in tailored coverage for secondary homes, boats and watercraft, specialty vehicles, cannabis businesses, and high-value jewelry, proudly serving communities throughout the South Jersey, NJ area. Our dedicated team is committed to finding the perfect policy combinations to safeguard your most valuable assets while delivering the personalized, attentive service you deserve.

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Christopher J. Lawrence, Insurance Based Financial Consulting

(1 review)

Christopher is a straight forward guy that will give you an honest opinion and recommendation…read moreregarding your insurance. His understanding of the insurance industry and Healthcare is impressive, very thorough.

From the owner: Insurance Based Financial Consulting. Providing Solutions to Business Accounts of All Sizes…read more Employee Benefit Plans- Health Insurance, Retirement Plans, Disability Insurance, Accident Insurance, Dental Insurance, Vision Plans, Voluntary Benefits. Business Planning and Solutions, Buy/Sell agreements, Loan Guarantee Policies, Key-Person Disability/Life, Business Overhead Plans, Kidnap & Ransom insurance, Event Cancellation & non Appearance insurance, and many more strategies to proactively protect their business. Individual Consulting, and planning handling all Insurance products and services except for property and casualty.

David Lieberman: Allstate Insurance

(4 reviews)

Grateful for the service from the team. I have had my auto and home here for over 10 years and come…read morein every month to pay my bill. The same people work here today that worked here when I first switched over. I appreciate having an agent who is local and lives in the same area as me. I thankfully have only had one claim in over 20 years. Allstate paid my claim out without delay and ensured that I was able to get in a rental while my car was being repaired. I cant say enough about David and his staff. Thank you!

Ive been an Allstate customer for 5 years. Had my first accident last week. They were great the…read morefirst day. Got me in contact with the adjuster and enterprise rental company. Called them the very next day and didn't get an answer. And now its been a week and i haven't heard from anyone after leaving several messages in regards to my claim. I have questions and concerns and haven't had them answer. I really feel like they don't care. I have 2 vehicles and my homeowners insurance through Allstate but after this experience I don't know how much longer ill be using them. I absolutely feel forgotten...... Maybe this will get a response

Heist Insurance Agency

(3 reviews)

Need to have negative stars. We've been with Heist for 30+ years and I finally tired of the…read moreincompetence, laziness and nastiness of our most recent account manager(AM) I experienced. I stayed because of the past Heist performance but our "new" AM behavior forced me to move ALL of our insurance to Hub. An example of the AM's business-destroying behavior is after I received an email from the insurance company cancelling our policy, I later received an email from the AM with an off-topic heading so rude that I didn't open it. While I knew the policy was to expire soon, there was NO prior contact from our AM, just a rude email after the event. A complete lack of interest in keeping the business. If, for some reason, I continue to be contacted, I will send a letter to the GC at Alera Group, asking for relief. The AM's performance was so bad that I easily matched her best quote by going online myself as a walk-on. We'll never go back. I am SURE we're not the only ones. I just wrote a letter to the AM, copied Heist, documenting these issues, with examples such as a screen shot of the last email. And I just received an email saying my policy is expiring.

I had the pleasure of working with Christina Codianni out of the Ocean City, NJ office. A little…read morebackground. I joined a company whose insurance was running out last minute, a software business update did not go as planned so emailing a populating form back to Christina was not an option and to make things a bit more stressful, our IT could not solve the pc software issues in enough time for Christina to do her job. When I contacted Christina and told her the situation, she was amazingly understanding. Being totally transparent, I was expecting a pretty strong attitude at the very least. Christina was just the opposite! She was not only understanding, but she was willing to sit on the phone with me and take down all the info to fill in the application one question at a time. Christina then emailed me a copy for my records. I cannot stress enough how impressed I am with the services but having Christina as my account manager knocked it out of the park. Always calls back, always responds, always pleasant, always understanding; absolutely perfect and our business will not go anywhere else for insurance needs. To the Heist leadership, you do not want to lose Christina, ever! She is amazing. We did not have to follow up one time with Christina. She was on her game from the minute we spoke. Nice job, Christina!!! Thank you for going out of your way and above and beyond to get our insurance needs. Kind regards, John Mortelliti

Kollman Group Insurance Agency

(4 reviews)

Took a month to get just 1 quote and that was after numerous unreturned calls. Horriable.read more

The Kollman Group is extremely professional and attentive. They took care of my car insurance…read morepolicy quickly and painlessly! I worked directly with the owner who is a real stand up guy. He spent the time going over different policies and explaining everything to me. I will continue to use Kollman Group for all future needs! Keep up the great work team!

The Anchor Group, OCNJ Real Estate

(3 reviews)

No one has reached out since the business owners response. This experience was from 2 years ago but…read morejust goes to show that this company does not care about clients, customer service or their reputation.

When the Broker at BHHS Fox-Roach (Battersea Office) was made aware of the problems we experienced…read morethroughout our two-week vacation in a rented condo in Ocean City, NJ, he did not hesitate to become actively involved as our advocate. He took our concerns seriously and initiated a quick resolution for us as well as for families who are committed to renting this same condo throughout the balance of this summer season. When things go wrong as they sometimes do, it's good to know that someone is there to help. We are grateful clients who truly appreciate the effort that was extended to our family.

Wiser Insurance Agency - insurance - Updated August 2026

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Jersey Coast Insurance

5.0

(1 review)

Steve and his staff are outstanding. From selecting the best and most appropriate policy to…read morefollowing up on claims, his team is courteous, articulate and knowledgeable. Phone calls are answered promptly. I have been a client for over ten years; Jersey Coast Insurance has served my needs in every respect.

Victoria's Tax Service

3.0

(4 reviews)

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If I could give zero stars I would. The worst company to use, I've been trying to contact them for…read moremonths now, mailbox is full and not one returned call. Highly suggest looking elsewhere for a company that actually cares about its clients

The Anchor Group, OCNJ Real Estate

3.7

(3 reviews)

No one has reached out since the business owners response. This experience was from 2 years ago but…read morejust goes to show that this company does not care about clients, customer service or their reputation.

When the Broker at BHHS Fox-Roach (Battersea Office) was made aware of the problems we experienced…read morethroughout our two-week vacation in a rented condo in Ocean City, NJ, he did not hesitate to become actively involved as our advocate. He took our concerns seriously and initiated a quick resolution for us as well as for families who are committed to renting this same condo throughout the balance of this summer season. When things go wrong as they sometimes do, it's good to know that someone is there to help. We are grateful clients who truly appreciate the effort that was extended to our family.

Carol Conway

5.0

(3 reviews)

Super amazing family business. Very friendly and very efficient. I highly recommend. Super easy to…read moreget an appointment

Carol and her staff are lovely and knowledgeable. Doing taxes has never been more fun!read more

Mossbrook & Hicks Insurance Agency

5.0

(2 reviews)

After driving from Philly on Friday night, my husband noticed electrical issues happening on our…read moreChevy Silverado 2002. We called Mossbrook Saturday morning and TJ said bring it in. Got there around 9:50. They took us right away, diagnosed bad regulator, found a part and we were finished by 11 am. Clean waiting room, pleasant staff and my husband is satisfied with the work and cost, especially since if we were home he would have done it himself.

This company is awesome, what a great family run agency. Auto, Home, Life, you name it…read more Harry Mossbrook Jr is the best :-) I would strongly recommend this company to anyone that needs Insurace, great people :-)

Timeshare Legal

4.3

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I'm so glad I chose Timeshare Legal to help me get out of my timeshare with Hilton Grand Vacations…read more Before working with them, I felt overwhelmed and stressed trying to figure everything out on my own. Once I hired them, I finally had peace of mind knowing I had a team that knew what they were doing. They kept me informed, made the process feel manageable, and took a huge weight off my shoulders. I would absolutely recommend them to anyone looking to get out of a timeshare without all the stress.

SCAM SCAM SCAM, BEWARE. It did not work, promised a refund. After calling and emailing Timeshare…read moreLegal have completely ghosted me. DO NOT TRUST THEM.

Calvin Chan - GEICO Insurance Agent

5.0

(1 review)

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Berkshire Hathaway HomeServices Fox & Roach, Realtors

4.0

(2 reviews)

We initially signed up for property alerts in mid-January. Though I wouldn't describe it as an…read moreactive search, we were monitoring the listings that were sent to us. In mid-April, we came upon a property of interest and I finally picked up the phone and called Jennifer Dwyer. It didn't take long for me to realize that the person on the other end of the line felt more like a friend than an agent. From that initial phone call...through the modified searches...to our June closing (and beyond), Jen always managed to make us feel like her top priority. More times than I can count, Jen went above and beyond for us. Whether it was setting up inspections; meeting with a contractor to get a bid; securing our first packages that arrived ahead of schedule (and before closing)...the list goes on and on. With the two questions she often asked me - "How can I help?" and "What can I take off your plate?" - Jen not only made the entire process smooth, but often, pleasant. After her most recent help, I sent her this text: "Boy Jen...did I ever make the BEST decision of my life asking you to help me find a house! You have been a godsend over and over! Thank you!! Soooooo grateful for you!!" Needless to say, I highly recommend Jennifer Dwyer to anyone looking to purchase a home in Ocean City, NJ!

EDIT: After contacting our realtor again and a manager for the unit, it is being resolved…read more Staying currently at 1401 Beaches condominiums. The ONLY GOOD THING about this location is it is less than 20 feet to the boardwalk. Great location. No wonder why the contract has a clause "tenant assumes the units condition sight unseen". The place was far from clean. Sand everywhere. Black tub, and furniture stains. Had to clean the whole thing. Sign in the unit stated to contact the realtor if it is not in order. So I did. He said he would contact the owners and get back to me. 4 DAYS AGO. Also advertised WiFi. The WiFi is centrally located and NOT per unit. My brand new iPhone and my Xbox could not connect and stated the issue is with the router. Please remove WiFi from the listing as it only works OUTSIDE OF MY ROOM IN THE HALLWAY. The pictures in the listing hide all the dirt and dinginess of this unit. The keys we were given to get into the unit after hours did not work and we got locked out and had to wait for someone else living there to let us in. We were not given a parking permit for the numbered spot so I hope our car doesn't get towed. We booked this from June 1-8 and will be leaving a few days early because of the mess of this condo. The whole thing is in dire need of a renovation. Our specific realtor was of zero help and the "owner" of the unit pretty much told us to pound sand. Stay far away from this condo complex and do not use this Berkshire office on 34th.

David Lieberman: Allstate Insurance

3.0

(4 reviews)

Grateful for the service from the team. I have had my auto and home here for over 10 years and come…read morein every month to pay my bill. The same people work here today that worked here when I first switched over. I appreciate having an agent who is local and lives in the same area as me. I thankfully have only had one claim in over 20 years. Allstate paid my claim out without delay and ensured that I was able to get in a rental while my car was being repaired. I cant say enough about David and his staff. Thank you!

Ive been an Allstate customer for 5 years. Had my first accident last week. They were great the…read morefirst day. Got me in contact with the adjuster and enterprise rental company. Called them the very next day and didn't get an answer. And now its been a week and i haven't heard from anyone after leaving several messages in regards to my claim. I have questions and concerns and haven't had them answer. I really feel like they don't care. I have 2 vehicles and my homeowners insurance through Allstate but after this experience I don't know how much longer ill be using them. I absolutely feel forgotten...... Maybe this will get a response

South Jersey Settlement Agency

3.0

(2 reviews)

the owner was extremely rude when I went In the office to pick up my escrow deposit they were…read moreholding. I would never work with them again.

We recently purchased a foreclosed home and SJSA really had our backs on every detail of clearing…read morethe title and the closing. We found Christine to be highly professional and extremely knowledgeable about the process. We were able to clear title and go to settlement with 100% confidence and really appreciated the good old fashioned customer service and integrity of the SJSA team. I highly recommend!

Wiser Insurance Agency