The Manager and staff are very nice and helpful,, the helped us change our sofa,, as the first one…read morewas not what we wanted,, but they went above and beyond to help us,, so thank you,, we have used Urban barn for years,, both in Kelowna and Coquitlam,, always received excellent service, but the Coquitlam store Bravo, bravo The best of the best

Nice store at affordable prices, at least the $1600 sofas are made well, and in Canada. Locally…read moredesigned too. Lots of frames to choose from, and curtains on the left. Contemporary style. Some serious eye candy that work here and of course, friendly service. Amex good.

This is a Homesense + Winners combined store. My mum and I had gone in to do a winners run. We…read morefound a few decent stuff that were pretty good and things we liked at a decent cost. It seemed to be somewhat of a 'cleaner' store compared to some other locations I've seen. However, having said this, the customer service is terrible! We asked the same question to two different staff. We don't think they understood the what we were saying coz we initially got the blank stare of confusion from either of them. They also need more cashiers (or the ones that are already there need to work faster or manage their time better with the customer they have in front of them

It is a Winners and Homesense store. The selection is alright. There is a little bit of everything…read more It does not have the largest selection compared to other locations. However, I still was able to make a small purchase of some English candy. The store was surprisingly organized and tidy.

I had the worst shopping experience ever with The Brick Coquitlam (3000 Lougheed Hwy). On May 15,…read more2025, I purchased a sofa with financing. From that day until now (October 2 - more than 140 days later), the sofa has never been delivered. The problems started right away. They pressured us with a "special one-day promotion" and promised a $200 discount if we bought an extra item. We trusted them and bought a coffee table, but the discount was never applied. When I followed up, they simply denied ever saying it. That is dishonest. They also sent us "gifts" (a soundbar and pillows) we never asked for. Later, when we tried to cancel the order after endless delays, the manager said we could not cancel unless we paid $400 for those so-called gifts. Even when we offered to return them unused (because of poor quality), they refused and said they were "final sale." This is unacceptable. Every delivery promise was broken. July, then August, then "it has shipped" in September -- but still nothing. The manager made empty promises and never called back. Meanwhile, payments started in June and The Brick has been taking my money without delivering the sofa. The Brick has shown dishonesty, false promises, and terrible customer service. I will never shop here again and strongly warn others not to trust this store

This particular Branch of 'The Brick' became the final destination for a recent order of two…read morekitchen appliances we originally arranged to purchase via the Grand Daughter in Calgary. I had forwarded details of what we wanted -- re: a fridge and freezer -- and she placed the order with The Brick there. The Daughter then went to her nearest store here, paid for the items, and the order was transferred, all further communications and such came to us from this Coquitlam store. Though it took considerable time to acquire what we had ordered (due to back-ordering of one of the products), the store kept us well-informed of what was happening, and eventually all went well, along with a smooth and accommodating delivery to top it off. The old fridge had done its thing fir a long while, but it finally gave up and needed replacement. At the same time, we thought it would useful to add a small chest freezer to the place (a replacement for an old one which quit a year or so ago). So two new shiny appliances to use and enjoy -- a Frigidaire 12 cu ft, top mount freezer 'apartment-sized' refrigerator, and Frigidaire 5 cu ft chest freezer. We are both happy with selections made, and the total shopping experience received from 'The Brick'.

On a mission to collect comfy patio furniture for our wedding, I popped by 3 different Jysks in the…read moreCoquitlam area. This one was on par with the King Edward Street location in terms of friendliness and helpfulness. Good selection of candles and blankets too! I would totally recommend them and the staff were lovely (especially in comparison to the Pitt Meadows location!)

When you walk in you think "Wow! Look at the prices, IKEA sure is a ripoff."…read more Then you get home and your $150 bedframe squeaks with every slight movement and, 4 months later the bedframe is essentially falling apart. Wooden slats popping out, small supports bending, LARGE supports rapidly bending when somebody under 200lbs tries to step onto the bed. *HUGE* waste of money. Besides this bedframe that managed to break after 4 months, curtain rods and drapes that I also bought there are of minimal quality and barely functional.

This is a very nice shop with beautiful pieces for your home, body and for wellness. I came from…read moreout of town and admired the merch from the window and decided to pay a visit. Over the course of my trip, I purchased a linen blouse and linen shorts. Unfortunately, shortly after I got home, I suffered some quality issues with the two items. I contacted the owner and she was able to help despite some time having passed and me not being able to drop in to show her the items. Overall, a very pleasant experience - I can't wait to go back to shop in person! Minus just half a star for the quality issues, but the customer service was simply exemplary.

The exterior and window display looked like something I want to buy my items at but the store was…read moreclosed and didn't open until 11am.

The flowers outside the store caught my attention and I thought it was a florist. Then I saw there…read morewere other home decor stuff through the window and popped in to take a look. It was a mix of stuff. Home decoration. Gift items. A little bit for everyone. I left with a small woven basket and some journals and inspirational cards. I was tempted by the heart shaped spoon but there was only one left so I didn't get any. They ship across Canada which is great. There are many small things which can be good for wedding flavors or as swags in events.

Beautiful space | great products…read more This shop is located in a neat outdoor shopping spot near Locavore. I was immediately drawn to this place seeing the entrance with dried plants as an archway. The whole space is bright and makes your soul happy. Lots of great smells and plants decorate this place. They carry various items like plants, plant care, facial items and bath products, pottery, net grocery bags, aroma related items, and more... I ended up walking out with their Squamish Solstice buttercream lotion and a Matcha Milk bath ball. Their Squamish Solstice buttercream lotion is very popular; I took the last one! Stop by here. This is a great location with unique items. Parking is terrible! The small lot always fills up quickly, so we end up parking on the street or around the corner at a nearby shopping center's lot.

This is quite honestly one of the cutest shops- I could spend hours wandering round and spending…read moreall my money. I love the selection of plants and all the hand made products- the deodorant is one of my favourites and I also love the sticker selection and palo Santo being at the checkout. The staff are kind and welcoming and instantly put me at ease the first time I ventured into Nootka- they clearly have a passion for what they sell. I hope to go back when I next visit the area.

Our usual Christmas tree fundraiser wasn't available this year so I wanted to choose somewhere and…read morebuy local. Loved that Gardenworks is B.C.-based. Had a nice time choosing a tree with friendly and helpful staff from start to finish. Very surprised to find so much variety in product offerings as well.

Finished product not as expected: warped table tops and wrong colour…read more We were excited to find a place that made custom solid wood pieces, and locally! Unfortunately, we are sadly disappointed with our experience here. When we sat in the showroom and discussed with the salesperson the design of the coffee and end tables, we sat down on the display couch which is the same model as we have in our home. We specified that we were ordering the tables to match the couch and said that our couch legs were espresso (as per their couch on display). The salesperson wrote espresso on the order; however, neglected to offer to show us a colour sample to select from, which would clearly show that their espresso was a different colour. When we received it, not only was the colour wrong, but the table tops were warped. I have photos showing the extensive warping and the colour mismatch. However, Yelp has removed the photos as it is against their guidelines for me to post photos which support my review. I do still have the photos available. They said they would have the builder fix the warping, but that we would have to pay for the restaining of the tables! All in all, the owner, Blair, rectified their errors. They added supports within the tabletops to correct the warping. Although Blair was not present at the time the salesperson took our order, he passes the colour error onto us. Unfortunately when we ordered our tables the salesperson did not have a system in place confirming that we had seen and received a colour sample. Our sign off was simply agreeing to "espresso" written by the salesperson on the quote and invoice. In the end, we paid an additional $168 to have the colour corrected for both of the tables. This amount was more than what was originally quoted to us, as there was no mention of a custom stain charge at the time we placed our order.

After several weeks of searching for a new sofa, we came into Creative Home Furnishings and got a…read morefew ideas. After a couple weeks pass by we are finally ready to make our purchase, a locally made Stylus sectional. The price was a bit better than other places we checked out that sold Stylus. We mainly worked with Garreth, who seemed to be still a little new as he had to go to the boss for some of our questions. No big deal because I'd rather him do that than give us incorrect information. After we we decided on fabric, we were told that the fabric might potentially be on back order. Sure enough, a few days later we get a call indicating that the fabric is on back order and that we would have to wait a few months unless we go for another fabric. We didn't like any of the other fabrics so we decided to wait. When speaking to Garreth over the phone, he did say sometimes the fabric does come in early. I didn't believe it, but to our surprise, the sofa was ready a few weeks before the estimated date they gave us. I'm not sure how much of that is Stylus actually receiving the fabric earlier than expected, or Creative over estimating the date. Maybe both. Either way, we were happy. The only thing I would take a star off on is a little bit of disorganization. We came in twice and made our purchase the second visit. A month later I received a call from the boss asking if we're still interested in the sofa. Well... we already ordered it and at this point, it was well past the date we were notified that it would be on back order. I think she was following up from our first visit, but it should have been noted that we already came back and made the purchase. They also took down both my and my wife's phone number. So every time they called us, they called us twice. We'd be at home and my wife would take the call. Then right after, they would call me. Or they would leave her a voice mail and then call me saying the exact same thing. I don't know, maybe some people prefer that, but it's a bit redundant if we're living in the same household. Overall, the service and quality of product is pretty good here. I would recommend it if you're willing to spend a bit more to get a quality product as all their furniture is solid wood.